Startups

Why layoffs happen in December, and how to handle them compassionately

It has nothing to do with the holidays, and everything to do with the end of Q4 figures looming

Comment

Image of workers walking in and out of doors representing tech layoffs in 2023
Image Credits: Bryce Durbin / TechCrunch

The holiday season usually sees nearly 40% of Americans going into debt to pay for presents and other holiday-related expenses. It’s understandable, then, that it’s even more heartbreaking than usual to be laid off in December.

Many companies avoid staff cuts on purpose in these late months, either out of charity or out of concern for their public image. Still, it happens every year, and as a startup employee, you’re at higher risk than most of being laid off.

The truth is, startup jobs pay well partly because you’re taking a risk. The company may be successful, but it may also need to adjust course quickly. Some founders hold off as long as they can before deciding to do layoffs, but there are a number of factors that make December a risky month in general.

Let’s figure out why, and what to do if you as a founder need to lay off staff in the last month of the year.

The final quarter looms

The fourth quarter is more than just another three-month period on the calendar. It’s a critical juncture that can make or break a company’s financial standing, shape investor sentiment and set the tone for the following year. It’s crucial to perform well financially during Q4 because it is the last opportunity for a company to positively impact its annual results.

The successes, failures, and unexpected turns of the previous three quarters all culminate in Q4. For businesses struggling to meet annual targets, Q4 is the final chance to turn the ship around. Conversely, companies having a strong year can solidify their status, push beyond their goals and possibly set new records.

Investor expectations add another layer of pressure. For many investors, Q4 results serve as a barometer of a company’s overall health and future prospects. Investors watch Q4 performance closely to see if their investments have paid off or if it’s time to reconsider their portfolio. Strong Q4 results can boost investor confidence, attract potential investors and increase a company’s share price. On the other hand, poor performance can erode investor trust and lead to a decline in stock value.

In addition, many businesses’ Q4 falls during the holiday season, especially in the retail sector. This period often brings higher sales volumes, making it a pivotal time for companies to enhance their financial performance — Black Friday came to be called so because for many retailers, the Thanksgiving weekend and the ensuing shopping spree would push their bottom line out of the red (losses) and into the black (profits).

But for a company that has had a lackluster Q4, there’s a strong motivation to make some adjustments (read: cost cuts). That’s where layoffs come in.

‘Tis the season for great folly

The primary motivation behind layoffs is financial. By letting go of employees in December, companies can cut costs and improve their bottom lines right before the fiscal year comes to a close.

But cost-cutting isn’t the only driver. Layoffs also allow corporations to clear the decks for the new year: It’s about starting the new fiscal year with a clean slate. Starting the new year with a trimmer, ready-to-hit-the-ground-running corporation comes at huge human cost, but unfortunately, at the boardroom and shareholder levels, the resulting boost to runway and the willingness to make tough decisions is often rewarded.

Layoffs can also be a strategic move to initiate organizational restructuring.

While these reasons may make sense from a business perspective, they’re little consolation to those who find themselves jobless during the holiday season. Critics argue that the timing is insensitive and can cause unnecessary stress during what should be a time of joy and relaxation.

The human cost of layoffs is significant, and as a leader, you need to balance your financial responsibilities with your duty to employees.

In the glorious world of late-stage capitalism, however, as a startup founder, you’ll often find yourself in shitty situations. Yes, you want to do well by the people who’ve bet on you, and as a result, the tendency is to fire people too late. I’ve found one thing to be universally true, both in my own companies and in the startups I work with as a consultant: People almost never do layoffs too early. Quite the opposite, in fact.

So, if you have to do layoffs . . .

If you can’t avoid laying someone off in December, what do you do? The key is to handle layoffs compassionately, ensuring that impacted employees aren’t left high and dry.

Layoffs are never pleasant, but clear and transparent communication can soften the blow. The worst thing a startup can do is surprise its employees. A sudden announcement can lead to panic, confusion and a sense of betrayal. Instead, communicate openly about the company’s struggles and the impending layoffs. It’s critical to explain why the layoffs are necessary and how they align with the company’s long-term strategy.

Give generous severance packages

A generous severance package can provide a financial cushion for employees while they search for a new job. This should ideally include extended health benefits, unused vacation pay, and a monetary payout based on the employee’s tenure.

While it’s an additional cost for the company, a good severance package clearly demonstrates respect and appreciation for the employees’ service. Yes, it will impact your cash flow, but layoffs don’t just impact the employees who are leaving; those who are left behind will pay attention, too.

If you mistreat those on the way out, you will leave a brutal impact on loyalty.

Help them find new jobs

Helping laid-off employees find new jobs is a compassionate move that can significantly lessen the impact of layoffs. Many companies partner with outplacement service providers or their competitors to find suitable roles for their laid-off employees.

By providing job placement assistance, companies not only help their employees transition smoothly, but they also send a strong message about their commitment to their workforce.

Offer training

In addition to job placement assistance, companies can offer career coaching and skills training to help employees upskill and increase their marketability. This can be particularly useful for people in industries that are rapidly changing due to technological advancements.

Consider providing mental health support

Understandably, losing your job can take a toll on your mental health. Providing access to mental health resources like counseling services can offer much-needed support during this challenging time. It’s a step that underscores a company’s commitment to its employees’ well-being beyond their tenure.

Layoffs are tough

It’s challenging for the people who are laid off, those who remain, and the leaders who have to make these tough decisions. However, with a compassionate approach, companies can ensure that they help their employees find new beginnings rather than just marking an end.

In a nutshell: There’s a huge difference between a “Goodbye, and goodluck!” and “Hey, we have to let you go, but here’s an offer of training, support, three months of wages, and an investment in your future success.”

If that doesn’t seem possible for your company due to how far up shit creek you are financially, it’s a pretty big sign that you’ve waited too long to do the layoffs.

More TechCrunch

On the heels of OpenAI announcing the latest iteration of its GPT large language model, its biggest rival in generative AI in the U.S. announced an expansion of its own.…

Anthropic is expanding to Europe and raising more money

If you’re looking for a Starliner mission recap, you’ll have to wait a little longer, because the mission has officially been delayed.

TechCrunch Space: You rock(et) my world, moms

Apple devoted a full event to iPad last Tuesday, roughly a month out from WWDC. From the invite artwork to the polarizing ad spot, Apple was clear — the event…

Apple iPad Pro M4 vs. iPad Air M2: Reviewing which is right for most

Terri Burns, a former partner at GV, is venturing into a new chapter of her career by launching her own venture firm called Type Capital. 

GV’s youngest partner has launched her own firm

The decision to go monochrome was probably a smart one, considering the candy-colored alternatives that seem to want to dazzle and comfort you.

ChatGPT’s new face is a black hole

Apple and Google announced on Monday that iPhone and Android users will start seeing alerts when it’s possible that an unknown Bluetooth device is being used to track them. The…

Apple and Google agree on standard to alert people when unknown Bluetooth devices may be tracking them

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: Watch here

A human safety operator will be behind the wheel during this phase of testing, according to the company.

GM’s Cruise ramps up robotaxi testing in Phoenix

OpenAI announced a new flagship generative AI model on Monday that they call GPT-4o — the “o” stands for “omni,” referring to the model’s ability to handle text, speech, and…

OpenAI debuts GPT-4o ‘omni’ model now powering ChatGPT

Featured Article

The women in AI making a difference

As a part of a multi-part series, TechCrunch is highlighting women innovators — from academics to policymakers —in the field of AI.

6 hours ago
The women in AI making a difference

The expansion of Polar Semiconductor’s facility would enable the company to double its U.S. production capacity of sensor and power chips within two years.

White House proposes up to $120M to help fund Polar Semiconductor’s chip facility expansion

In 2021, Google kicked off work on Project Starline, a corporate-focused teleconferencing platform that uses 3D imaging, cameras and a custom-designed screen to let people converse with someone as if…

Google’s 3D video conferencing platform, Project Starline, is coming in 2025 with help from HP

Over the weekend, Instagram announced it is expanding its creator marketplace to 10 new countries — this marketplace connects brands with creators to foster collaboration. The new regions include South…

Instagram expands its creator marketplace to 10 new countries

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

Four-year-old Mexican BNPL startup Aplazo facilitates fractionated payments to offline and online merchants even when the buyer doesn’t have a credit card.

Aplazo is using buy now, pay later as a stepping stone to financial ubiquity in Mexico

We received countless submissions to speak at this year’s Disrupt 2024. After carefully sifting through all the applications, we’ve narrowed it down to 19 session finalists. Now we need your…

Vote for your Disrupt 2024 Audience Choice favs

Co-founder and CEO Bowie Cheung, who previously worked at Uber Eats, said the company now has 200 customers.

Healthy growth helps B2B food e-commerce startup Pepper nab $30 million led by ICONIQ Growth

Booking.com has been designated a gatekeeper under the EU’s DMA, meaning the firm will be regulated under the bloc’s market fairness framework.

Booking.com latest to fall under EU market power rules

Featured Article

‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Estate is an invite-only website that has helped hundreds of attackers make thousands of phone calls aimed at stealing account passcodes, according to its leaked database.

11 hours ago
‘Got that boomer!’: How cybercriminals steal one-time passcodes for SIM swap attacks and raiding bank accounts

Squarespace is being taken private in an all-cash deal that values the company on an equity basis at $6.6 billion.

Permira is taking Squarespace private in a $6.9 billion deal

AI-powered tools like OpenAI’s Whisper have enabled many apps to make transcription an integral part of their feature set for personal note-taking, and the space has quickly flourished as a…

Buy Me a Coffee’s founder has built an AI-powered voice note app

Airtel, India’s second-largest telco, is partnering with Google Cloud to develop and deliver cloud and GenAI solutions to Indian businesses.

Google partners with Airtel to offer cloud and GenAI products to Indian businesses

To give AI-focused women academics and others their well-deserved — and overdue — time in the spotlight, TechCrunch has been publishing a series of interviews focused on remarkable women who’ve contributed to…

Women in AI: Rep. Dar’shun Kendrick wants to pass more AI legislation

We took the pulse of emerging fund managers about what it’s been like for them during these post-ZERP, venture-capital-winter years.

A reckoning is coming for emerging venture funds, and that, VCs say, is a good thing

It’s been a busy weekend for union organizing efforts at U.S. Apple stores, with the union at one store voting to authorize a strike, while workers at another store voted…

Workers at a Maryland Apple store authorize strike

Alora Baby is not just aiming to manufacture baby cribs in an environmentally friendly way but is attempting to overhaul the whole lifecycle of a product

Alora Baby aims to push baby gear away from the ‘landfill economy’

Bumble founder and executive chair Whitney Wolfe Herd raised eyebrows this week with her comments about how AI might change the dating experience. During an onstage interview, Bloomberg’s Emily Chang…

Go on, let bots date other bots

Welcome to Week in Review: TechCrunch’s newsletter recapping the week’s biggest news. This week Apple unveiled new iPad models at its Let Loose event, including a new 13-inch display for…

Why Apple’s ‘Crush’ ad is so misguided

The U.K. AI Safety Institute, the U.K.’s recently established AI safety body, has released a toolset designed to “strengthen AI safety” by making it easier for industry, research organizations and…

UK agency releases tools to test AI model safety