Fintech

FedNow may finally be live, but will it be too costly for businesses to adopt?

Comment

person with one hand typing on a laptop and the other working a calculator
Image Credits: Krisanapong Detraphiphat / Getty Images

Welcome to The Interchange! If you want this in your inbox, sign up here. It was an event-filled week in the fintech world, what with FedNow launching, the former CEO of fintech Bolt — and the company itself — being subpoenaed by the U.S Securities and Exchange Commission and much more. Let’s drill down here.

It’s about time

Last week, the U.S. government’s instant payment system, FedNow Service, finally went live.

FedNow is an instant payment infrastructure for transferring money that promises to be a faster payment rail for financial institutions, offering immediate access to funds no matter the day or time. As you know, this is huge because banks aren’t traditionally open 24/7 or let you receive money and use it on the same day.

It’s also something that the U.S. has been considered “behind” on in light even though other countries have been live with similar services for some time, including Brazil, India, the United Kingdom and the European Union. In fact, anecdotally, we hear that in Brazil, the country’s similar system, Pix, is so commonplace that people are even using it over credit cards to pay street vendors. And there’s data to back that up, too.

We did a deep dive on what the long-awaited launch of the service might mean for the U.S. on Friday. But one thing we didn’t touch on: how banks choose to price FedNow to their customers and how that might impact how quickly it is adopted.

Via email, Adam Shapiro, a partner at financial services advisory and investment firm Klaros Group, noted that the Fed charges banks around 4 cents for a FedNow payment, compared to less than half a cent for an ACH payment. However, he added, banks are free to charge customers what they like for these payments. As such, according to Shapiro, “business customers that are deciding which to use may be deterred if banks make FedNow significantly more expensive than ACH.”

He added: “A business may be prepared to pay 3.5 cents to get someone money faster, but draw the line at paying 25 cents. Also, how fraud is handled and where liability falls should something go wrong will shape adoption.”

Weekly News

Christine reported on the fact that a letter authored in April by a lawyer representing Bolt investors said the SEC was investigating whether federal securities laws were violated in connection with statements made when Bolt was raising money in 2021. The letter was sent to Bolt’s general counsel as part of a fact-finding mission. Per a letter referenced by The Information, Brian Reinken of WestCap Management and Arjun Sethi of Tribe Capital Management, investors in Bolt’s Series C and Series B rounds, respectively, demanded to look at the company’s records, claiming that ex-CEO Ryan Breslow allegedly “misled” investors while fundraising for the company’s $355 million Series E round. You may recall that Breslow had stepped down from his role as CEO in January of 2022.

Mary Ann teamed up with Rebecca Szkutak to look at just how far fintech valuations have fallen since the heydays of the venture boom (see graph below). Unsurprisingly, valuations for most of the highest valued fintech companies are down, with three notable exceptions — all of whom operate in the same space. They looked at valuations based on secondary share activity (as analyzed by Notice.co), which some argue may be a more accurate reflection of what a company is worth than public valuations at the time of a fundraise. They also talked to a few industry experts to get a sense of what’s ahead. Check it out here:  Fintech valuations have fallen. Where do they go from here? (TC+)

TC’s Alex Wilhelm and Anna Heim did a deep dive into the world of insurtech for TechCrunch+, noting that while some industries were able to get over the hump of inflated valuations from 2021, this industry didn’t seem to be one of them. So much so that one report called it the “death of insurtech 1.0.” Alex and Anna look at how global startups fared, and if there are signs that this industry can indeed recover. (TC+)

Reporter Dominic-Madori Davis wrote about the aftermath of an acquisition involving neobank Greenwood, which caters to Black and Latino customers, and The Gathering Spot, a networking club with similar interests. As you will see, everything was going well…until it didn’t. Now there are sour feelings and a lawsuit. Though none of the parties commented, Dominic-Madori details what went wrong. The debate of whether niche-focused neobanks will ultimately prove successful continues as Daylight, another neobank focused on the LGBTQ+ community, recently shut down.

Get your palm ready! Reporter Sarah Perez covered Amazon’s palm-scanning payment technology coming to all 500 Amazon-owned Whole Foods stores by the end of the year. Here’s how it works: Utilizing a biometric payment system, the customers hover their palm above a reader device that identifies the individual’s unique palm signature and associates it with the customer’s payment card on file in order to charge them for their purchases. Don’t worry, your palm data is not shared.

Medical procedures often involve a complicated web of bills and payments that can stretch for months or even years later. I (Christine) personally had a collections agency chase after me for a $50 urine test (I was 21 years old and didn’t know better), so I can imagine what it’s like for someone owing thousands of dollars in medical fees. This week I wrote about Collectly, a company that developed proprietary interfaces that integrate with electronic health records and practice management software to make patient billing operations easier.  By making it easier to pay, the company touts that medical company customers were, on average, able to increase patient collections for medical group partners by 75%, reducing the “days sales outstanding” to 12 days from between 60 and 90 days. Though Collectly’s customers are the medical offices, I’d like to think that the digitizing of medical bills is something that can help patients, too. Who wouldn’t want a one-click way to access and pay all the bills associated with a procedure?

CB Insights released its Q2 State of Fintech Report last week, and unsurprisingly, global funding in the space was down — plunging by nearly half to $7.8 billion, its lowest level since 2017. But at least one region didn’t have a bad quarter. Can you guess which one it was? Meanwhile, payments — which has historically been the darling of the fintech space — didn’t have a great three months. Read more here.

Visa and Mastercard were hit with an antitrust suit by fintech company Block. In a suit filed July 14 in the U.S. District Court for the Eastern District of New York, Block alleges the two credit card giants “conspired to vastly overcharge the Square payment platform, causing higher retail prices paid by consumers,” by inflating interchange fees as a way to maintain market share, according to a Bloomberg report.

Tech giant Apple in late March finally launched its Apple Pay Later service, which allows users to split the cost of an Apple Pay purchase into four equal payments over six weeks without interest or late fees. The move put Apple in direct competition with the likes of Affirm, PayPal and Klarna. How’s it going so far? Well, according to J.D. Power, pretty darn good. A recent report found that about a fifth of BNPL (buy now, pay later) customers said they used Apple Pay Later in its first three months. Additionally, the report also revealed that Apple has “a potentially more stable, sustainable user base than competitors do. And beyond that, data suggest it may be attracting first time BNPL users that might not otherwise consider BNPL as an option.” This all led J.D. Power to conclude: “There are no guarantees, but Apple Pay Later has got a lot going for it — [this] is a nice thing to have in general, and especially when Apple itself is diving further into financial services.”

Image Credits: Miranda Halpern / TechCrunch

Other headlines

Daffy for Work is a type of ‘charitable 401(k)’ that could unlock billions for US charities

Sundae set out to build a kinder way to buy run-down homes (TechCrunch reported on the company’s 2021 raise here.)

Toast axes 99-cent fee

Vest and Sproutfi team up to boost investments in the US

Nuvei and Plaid team to expand pay-by-bank 

Airwallex joins Brex in expanding international presence

Fundings and M&A

Seen on TechCrunch

Thunes pockets $72M at a $900M+ valuation to expand its cross-border, B2B payment platform

Karat, a startup building financial tools for content creators, raises $70M

Cognaize raises $18M to build a better LLM for the finance sector, one that keeps humans in the loop

Runway lands $27.5M to streamline financial planning for businesses

Addition leads $6M seed round in Egyptian fintech Flash 

Seen elsewhere

Anduin, which empowers investor relationships in private markets, announces $15M Series B

Nav Acquires Tillful to Accelerate Data Platform Development 

Do you Mynd? Invesco Real Estate invests $20M more in SFR platform. (Read TechCrunch’s previous coverage of Mynd.)

Portrait Analytics raises $7M for launch of AI research platform

KASO raises $10.5M in seed funding, launched a fintech vertical offering payments and extended credit terms to restaurants

Payment collection platform Colleen AI raises $3.5 million in series seed funding


Join us at TechCrunch Disrupt 2023 in San Francisco this September as we explore the impact of fintech on our world today. New this year, we will have a whole day dedicated to all things fintech, featuring some of today’s leading fintech figures. Save up to $600 when you buy your pass now through August 11, and save 15% on top of that with promo code INTERCHANGE. Learn more.


Image Credits: Bryce Durbin

More TechCrunch

The AI industry moves faster than the rest of the technology sector, which means it outpaces the federal government by several orders of magnitude.

Senate study proposes ‘at least’ $32B yearly for AI programs

The FBI along with a coalition of international law enforcement agencies seized the notorious cybercrime forum BreachForums on Wednesday.  For years, BreachForums has been a popular English-language forum for hackers…

FBI seizes hacking forum BreachForums — again

The announcement signifies a significant shake-up in the streaming giant’s advertising approach.

Netflix to take on Google and Amazon by building its own ad server

It’s tough to say that a $100 billion business finds itself at a critical juncture, but that’s the case with Amazon Web Services, the cloud arm of Amazon, and the…

Matt Garman taking over as CEO with AWS at crossroads

Back in February, Google paused its AI-powered chatbot Gemini’s ability to generate images of people after users complained of historical inaccuracies. Told to depict “a Roman legion,” for example, Gemini would show…

Google still hasn’t fixed Gemini’s biased image generator

A feature Google demoed at its I/O confab yesterday, using its generative AI technology to scan voice calls in real time for conversational patterns associated with financial scams, has sent…

Google’s call-scanning AI could dial up censorship by default, privacy experts warn

Google’s going all in on AI — and it wants you to know it. During the company’s keynote at its I/O developer conference on Tuesday, Google mentioned “AI” more than…

The top AI announcements from Google I/O

Uber is taking a shuttle product it developed for commuters in India and Egypt and converting it for an American audience. The ride-hail and delivery giant announced Wednesday at its…

Uber has a new way to solve the concert traffic problem

Here are quick hits of the biggest news from the keynote as they are announced.

Google I/O 2024: Here’s everything Google just announced

Google is preparing to launch a new system to help address the problem of malware on Android. Its new live threat detection service leverages Google Play Protect’s on-device AI to…

Google takes aim at Android malware with an AI-powered live threat detection service

Users will be able to access the AR content by first searching for a location in Google Maps.

Google Maps is getting geospatial AR content later this year

The heat pump startup unveiled its first products and revealed details about performance, pricing and availability.

Quilt heat pump sports sleek design from veterans of Apple, Tesla and Nest

The space is available from the launcher and can be locked as a second layer of authentication.

Google’s new Private Space feature is like Incognito Mode for Android

Gemini, the company’s family of generative AI models, will enhance the smart TV operating system so it can generate descriptions for movies and TV shows.

Google TV to launch AI-generated movie descriptions

When triggered, the AI-powered feature will automatically lock the device down.

Android’s new Theft Detection Lock helps deter smartphone snatch and grabs

The company said it is increasing the on-device capability of its Google Play Protect system to detect fraudulent apps trying to breach sensitive permissions.

Google adds live threat detection and screen-sharing protection to Android

This latest release, one of many announcements from the Google I/O 2024 developer conference, focuses on improved battery life and other performance improvements, like more efficient workout tracking.

Wear OS 5 hits developer preview, offering better battery life

For years, Sammy Faycurry has been hearing from his registered dietitian (RD) mom and sister about how poorly many Americans eat and their struggles with delivering nutritional counseling. Although nearly…

Dietitian startup Fay has been booming from Ozempic patients and emerges from stealth with $25M from General Catalyst, Forerunner

Apple is bringing new accessibility features to iPads and iPhones, designed to cater to a diverse range of user needs.

Apple announces new accessibility features for iPhone and iPad users

TechCrunch Disrupt, our flagship startup event held annually in San Francisco, is back on October 28-30 — and you can expect a bustling crowd of thousands of startup enthusiasts. Exciting…

Startup Blueprint: TC Disrupt 2024 Builders Stage agenda sneak peek!

Mike Krieger, one of the co-founders of Instagram and, more recently, the co-founder of personalized news app Artifact (which TechCrunch corporate parent Yahoo recently acquired), is joining Anthropic as the…

Anthropic hires Instagram co-founder as head of product

Seven orgs so far have signed on to standardize the way data is collected and shared.

Venture orgs form alliance to standardize data collection

As cloud adoption continues to surge toward the $1 trillion mark in annual spend, we’re seeing a wave of enterprise startups gaining traction with customers and investors for tools to…

Alkira connects with $100M for a solution that connects your clouds

Charging has long been the Achilles’ heel of electric vehicles. One startup thinks it has a better way for apartment dwelling EV drivers to charge overnight.

Orange Charger thinks a $750 outlet will solve EV charging for apartment dwellers

So did investors laugh them out of the room when they explained how they wanted to replace Quickbooks? Kind of.

Embedded accounting startup Layer secures $2.3M toward goal of replacing QuickBooks

While an increasing number of companies are investing in AI, many are struggling to get AI-powered projects into production — much less delivering meaningful ROI. The challenges are many. But…

Weka raises $140M as the AI boom bolsters data platforms

PayHOA, a previously bootstrapped Kentucky-based startup that offers software for self-managed homeowner associations (HOAs), is an example of how real-world problems can translate into opportunity. It just raised a $27.5…

Meet PayHOA, a profitable and once-bootstrapped SaaS startup that just landed a $27.5M Series A

Restaurant365, which offers a restaurant management suite, has raised a hot $175M from ICONIQ Growth, KKR and L Catterton.

Restaurant365 orders in $175M at $1B+ valuation to supersize its food service software stack 

Venture firm Shilling has launched a €50M fund to support growth-stage startups in its own portfolio and to invest in startups everywhere else. 

Portuguese VC firm Shilling launches €50M opportunity fund to back growth-stage startups

Chang She, previously the VP of engineering at Tubi and a Cloudera veteran, has years of experience building data tooling and infrastructure. But when She began working in the AI…

LanceDB, which counts Midjourney as a customer, is building databases for multimodal AI