Transportation

Uber is now a profitable, cash-generating machine

Comment

A dog in pink shades and covered in dollar bills in California.
Image Credits: Geraint Rowland Photography (opens in a new window) / Getty Images

If you look at the market’s reaction to Uber’s quarterly results, out this morning, you might think the company performed poorly. The stock is down about 6%, most likely because the company missed the market’s expectations for quarterly revenue by about $100 million.

However, despite the expectations gap, it was a good quarter for the ride-hailing company, which finally posted a GAAP operating profit in addition to other profitability benchmarks that indicate all the years of investing in its business are paying off.


The Exchange explores startups, markets and money.

Read it every morning on TechCrunch+ or get The Exchange newsletter every Saturday.


In fact, Uber seems to be firing on all cylinders across most of its operating units, leading it to forecast revenue for Q3 2023 ahead of analysts’ expectations.

One could argue that the company’s results bode well for its U.S. rival Lyft, but the latter’s shares are trending even lower than Uber’s, indicating that the market is not convinced that the smaller company will report strong results.

This morning, let’s dig into Uber’s results, check how the stock market is thinking about the company, and then close with notes on what we might see from Lyft when it reports in around a week’s time.

Finally, a profit

Uber’s gross bookings reached $33.6 billion in the second quarter, up 16% from $29.1 billion a year ago. Gross bookings represent top-level spending by Uber customers in a period, from which Uber earns a fraction as revenue. In Q2 2023, Uber’s revenue totaled $9.23 billion, up 14% from $8.1 billion a year earlier.

As we mentioned above, Uber finally turned an operating profit, reporting $326 million in Q2 compared to an operating loss of $713 million a year earlier. It’s taken Uber an incredibly long time and tens of billions of dollars in investment to flip to a profit, but it did manage to pull it off.

Operating cash generation also soared to $1.19 billion, up from $382 million a year ago. Again, that’s a big jump in the right direction.

Segment results

How did Uber manage to do that, though? To put it simply: Its two core businesses, ride-hailing and delivery, pulled in more revenue than they did gross bookings in markets outside the U.S., which led to better profitability for those businesses.

Gross bookings for ride-hailing rose 25% to $16.7 billion in Q2 2023, up from $13.4 billion a year ago, with revenue up a good 38% to $4.89 billion.

Meanwhile, gross bookings for Uber’s delivery business increased by a more modest 12% in the second quarter, and revenues climbed 14% to $3.06 billion.

Ride-hailing was once again Uber’s biggest source of gross bookings, drove more revenue than any other segment and also benefited adjusted EBITDA the most.

Breaking Uber’s results down by geography is another useful way to better understand the business. The company’s revenues in the United States and Canada rose just 4% in the second quarter from a year earlier. In contrast, revenue increased by 30% in Latin America and 31% in both EMEA (Europe, the Middle East and Africa) and the Asia-Pacific.

That indicates the U.S. and Canada, Uber’s largest markets, are perhaps more profit centers today than growth engines.

Turning to Lyft, that incredibly modest 4% bump in U.S. and Canadian revenue is likely why its stock is in the gutter today. If Lyft had greater exposure to international markets, it might be a different story.

So what?

A public company makes more money. Why should we care?

A few reasons. Uber’s history is such a case of aggressive investment followed by losses that its unprofitability nearly became a punch line. However, with steady leadership and enough time, the company has shown it can turn its core businesses into profit drivers that also kick off a mountain of cash.

The startup model can be applied to non-software businesses in certain cases. And consumer demand really is recovering around the world. Uber wouldn’t be in the position it is today if that weren’t true.

But I would argue that Uber’s results are not merely the result of work, patience and waiting for the market to rebound. No, the company has built its business by making incremental additions to its products and looking to partnerships instead of working at everything in-house.

You can see that in its advertising results. After noting that it launched advertisements on Uber, Uber Eats, Drizly, and in-car tablets in the second quarter, and “expanded advertising formats with the addition of Sponsored Items opportunities for CPG brands on Uber Eats,” the company said its revenue run rate from advertising exceeded $650 million. That’s a lot.

Uber is also partnering with Waymo for self-driving cars and is working with Serve to get more robot delivery units on its platform. It’d do us good to remember that the company was spending heavily on its own self-driving technology before it got rid of that business in 2020.

All that work, alongside the incremental rollouts of UberX Shares, Uber One and other product lines in new markets, has resulted in a healthy company. It wasn’t easy.

The market may be unhappy in this moment, but it’s worth acknowledging the progress: Uber has seemingly turned a corner with its profitability, forecast more revenue than investors expected for the third quarter, and is benefiting from selling a diverse array of products across various geographies.

It took a while, but Uber really has stuck the landing. At last.

More TechCrunch

Back in February, Google paused its AI-powered chatbot Gemini’s ability to generate images of people after users complained of historical inaccuracies. Told to depict “a Roman legion,” for example, Gemini would show…

Google still hasn’t fixed Gemini’s biased image generator

A feature Google demoed at its I/O confab yesterday, using its generative AI technology to scan voice calls in real time for conversational patterns associated with financial scams, has sent…

Google’s call-scanning AI could dial up censorship by default, privacy experts warn

Google’s going all in on AI — and it wants you to know it. During the company’s keynote at its I/O developer conference on Tuesday, Google mentioned “AI” more than…

The top AI announcements from Google I/O

Uber is taking a shuttle product it developed for commuters in India and Egypt and converting it for an American audience. The ride-hail and delivery giant announced Wednesday at its…

Uber has a new way to solve the concert traffic problem

Here are quick hits of the biggest news from the keynote as they are announced.

Google I/O 2024: Here’s everything Google just announced

Google is preparing to launch a new system to help address the problem of malware on Android. Its new live threat detection service leverages Google Play Protect’s on-device AI to…

Google takes aim at Android malware with an AI-powered live threat detection service

Users will be able to access the AR content by first searching for a location in Google Maps.

Google Maps is getting geospatial AR content later this year

The heat pump startup unveiled its first products and revealed details about performance, pricing and availability.

Quilt heat pump sports sleek design from veterans of Apple, Tesla and Nest

The space is available from the launcher and can be locked as a second layer of authentication.

Google’s new Private Space feature is like Incognito Mode for Android

Gemini, the company’s family of generative AI models, will enhance the smart TV operating system so it can generate descriptions for movies and TV shows.

Google TV to launch AI-generated movie descriptions

When triggered, the AI-powered feature will automatically lock the device down.

Android’s new Theft Detection Lock helps deter smartphone snatch and grabs

The company said it is increasing the on-device capability of its Google Play Protect system to detect fraudulent apps trying to breach sensitive permissions.

Google adds live threat detection and screen-sharing protection to Android

This latest release, one of many announcements from the Google I/O 2024 developer conference, focuses on improved battery life and other performance improvements, like more efficient workout tracking.

Wear OS 5 hits developer preview, offering better battery life

For years, Sammy Faycurry has been hearing from his registered dietitian (RD) mom and sister about how poorly many Americans eat and their struggles with delivering nutritional counseling. Although nearly…

Dietitian startup Fay has been booming from Ozempic patients and emerges from stealth with $25M from General Catalyst, Forerunner

Apple is bringing new accessibility features to iPads and iPhones, designed to cater to a diverse range of user needs.

Apple announces new accessibility features for iPhone and iPad users

TechCrunch Disrupt, our flagship startup event held annually in San Francisco, is back on October 28-30 — and you can expect a bustling crowd of thousands of startup enthusiasts. Exciting…

Startup Blueprint: TC Disrupt 2024 Builders Stage agenda sneak peek!

Mike Krieger, one of the co-founders of Instagram and, more recently, the co-founder of personalized news app Artifact (which TechCrunch corporate parent Yahoo recently acquired), is joining Anthropic as the…

Anthropic hires Instagram co-founder as head of product

Seven orgs so far have signed on to standardize the way data is collected and shared.

Venture orgs form alliance to standardize data collection

As cloud adoption continues to surge toward the $1 trillion mark in annual spend, we’re seeing a wave of enterprise startups gaining traction with customers and investors for tools to…

Alkira connects with $100M for a solution that connects your clouds

Charging has long been the Achilles’ heel of electric vehicles. One startup thinks it has a better way for apartment dwelling EV drivers to charge overnight.

Orange Charger thinks a $750 outlet will solve EV charging for apartment dwellers

So did investors laugh them out of the room when they explained how they wanted to replace Quickbooks? Kind of.

Embedded accounting startup Layer secures $2.3M toward goal of replacing QuickBooks

While an increasing number of companies are investing in AI, many are struggling to get AI-powered projects into production — much less delivering meaningful ROI. The challenges are many. But…

Weka raises $140M as the AI boom bolsters data platforms

PayHOA, a previously bootstrapped Kentucky-based startup that offers software for self-managed homeowner associations (HOAs), is an example of how real-world problems can translate into opportunity. It just raised a $27.5…

Meet PayHOA, a profitable and once-bootstrapped SaaS startup that just landed a $27.5M Series A

Restaurant365, which offers a restaurant management suite, has raised a hot $175M from ICONIQ Growth, KKR and L Catterton.

Restaurant365 orders in $175M at $1B+ valuation to supersize its food service software stack 

Venture firm Shilling has launched a €50M fund to support growth-stage startups in its own portfolio and to invest in startups everywhere else. 

Portuguese VC firm Shilling launches €50M opportunity fund to back growth-stage startups

Chang She, previously the VP of engineering at Tubi and a Cloudera veteran, has years of experience building data tooling and infrastructure. But when She began working in the AI…

LanceDB, which counts Midjourney as a customer, is building databases for multimodal AI

Trawa simplifies energy purchasing and management for SMEs by leveraging an AI-powered platform and downstream data from customers. 

Berlin-based trawa raises €10M to use AI to make buying renewable energy easier for SMEs

Lydia is splitting itself into two apps — Lydia for P2P payments and Sumeria for those looking for a mobile-first bank account.

Lydia, the French payments app with 8 million users, launches mobile banking app Sumeria

Cargo ships docking at a commercial port incur costs called “disbursements” and “port call expenses.” These might include port dues, towage, and pilotage fees. It’s a complex patchwork and all…

Shipping logistics startup Harbor Lab raises $16M Series A led by Atomico

AWS has confirmed its European “sovereign cloud” will go live by the end of 2025, enabling greater data residency for the region.

AWS confirms it will launch European ‘sovereign cloud’ in Germany by 2025, plans €7.8B investment over 15 years