Security

Apple Addresses Privacy Questions About ‘Hey Siri’ And Live Photo Features

Comment

Image Credits:

Though Apple has long been vocal about its stance on security and privacy, it has recently begun utilizing that stance as a sales tool. If you’d like to keep personal data — anonymized or not — to yourself as much as possible, the company has messaged, then you should invest in Apple hardware.

That policy, of course, requires extra examination when Apple launches features that require data to be sent off of your phone in order to be effective. The ‘Hey Siri’ feature, for instance, now no longer requires that your phone be plugged in to power to be active. An ‘always listening’ phone logically raises some questions about how that data will be handled, transmitted and sent. Live Photos, as well, are a new wrinkle — photographs with audio and motion attached.

These new features have raised some questions about how Apple will maintain user privacy. Our own Natasha Lomas covered some of those queries this morning. In a Q&A provided to TechCrunch, Apple has attempted to address them.

That information, along with some knowledge I’ve gleaned from talking to folks around town this week, makes the answers to some of these questions clearer.

Live Photos

Live Photos are a new kind of iPhone image ‘format’ that look like a normal picture until you ‘force touch’ them (tap and push). When you do so, the photo comes alive with a bit of motion and audio — 1.5 seconds before the picture and 1.5 seconds after it.

Live Photos are treated almost exactly like any other photo shot on an iPhone. This means that they’re encrypted, both at rest and in transit to iCloud.

Because Live Photos record motion before your still image, they are continuously buffered beginning the moment you open your camera app and see the Live icon (orange circle) at the top of your screen. Apple says that this 1.5 second recording only happens when the camera is on, and this information is not permanently saved until you take a picture, period. Screen Shot 2015-09-11 at 4.26.15 PM

“Although the camera is “recording” while you’re in Live Photo mode, the device will not save the 1.5 seconds before until you press the camera button,” says Apple. “The pre-captured images are not saved to the user’s device nor are they sent off the device.”

The 1.5 seconds after the still capture are also recorded because you’ve tapped the camera button in live mode. 

From what we’ve gleaned, Live Photos are a single 12-megapixel image and a paired motion format file, likely a .mov. They are presented together by iOS but are actually separate entities tied to one another. This means that you can send a Live Photo to someone as a still image if you choose — or save it as a still image separately. You do not have to include the motion format. If you want someone else to be able to view them as Live Photos, of course, they have to be running iOS 9 or above. The total size of a Live Photo varies like any compressed image, but on average it takes up roughly the space of two 12-megapixel images.

“We treat privacy and security of Live Photos the same that we do for existing Photos and Videos. They don’t leave the device for any reason unless you purposely share it or elect to use iCloud,” says the company.  

The Live Photos feature is on by default but can be turned off with a tap of the icon.

Hey Siri

Perhaps the larger question is how does not having to have your iPhone plugged in affect the privacy of Apple’s ‘Hey Siri’ feature? Being able to say the phrase at any time to activate Siri is convenient, but raises some questions about what Apple means by ‘listening’ and whether any of that stuff is recorded.

Hey Siri is an optional feature that is enabled by an opt-in step in iOS 9’s setup. You can choose never to enable it. If you do enable it, nothing is ever recorded in any way before the feature is triggered.

“In no case is the device recording what the user says or sending that information to Apple before the feature is triggered,” says Apple.

Instead, audio from the microphone is continuously compared against the model, or pattern, of your personal way of saying ‘Hey Siri’ that you recorded during setup of the feature. Hey Siri requires a match to both the ‘general’ Hey Siri model (how your iPhone thinks the words sound) and the ‘personalized’ model of how you say it. This is to prevent other people’s voices from triggering your phone’s Hey Siri feature by accident.

Until that match happens, no audio is ever sent off of your iPhone. All of that listening and processing happens locally.

“The “listening” audio, which will be continuously overwritten, will be used to improve Siri’s response time in instances where the user activates Siri,” says Apple. The keyword there being ‘activates Siri.’ Until you activate it, the patterns are matched locally, and the buffer of sound being monitored (from what I understand, just a few seconds) is being erased, un-sent and un-used — and unable to be retrieved at any point in the future.

Of course, as has always been the case with Siri, once a match is made and a Siri command is sent off to Apple, it’s associated with your device using a random identifier, not your Apple ID or another personalized piece of info. That information is then ‘approved’ for use in improving the service, because you’ve made an explicit choice to ask Apple’s remote servers to answer a query.

“If a user chooses to turn off Siri, Apple will delete the User Data associated with the user’s Siri identifier, and the learning process will start all over again,” says Apple.

The subtext here, of course, is the constant battle Apple will have to wage to balance the data needs of its more advanced personalization and convenience features with its relatively hardcore position on user privacy.

Could Apple do more if it continuously sent (anonymized) data back to its servers regardless of a personalized Siri match? Surely. It would give its data scientists a ton more data to work with to make the service better at a more rapid clip. And the argument could be made that since the data was anonymized, no harm is done. That’s certainly the argument that Google uses to provide better Google Now services and to utilize the data to target ads.

But because Apple has explicitly challenged itself to move as little data as possible off of your local device, and to keep that data internal (not sharing it with partners), it will need to stay solidly on the conservative side of the line with any features like Hey Siri and Live Photos.

And it will doubtless have to answer questions like these any time it pushes the boundaries of what is possible with its cloud services.

More TechCrunch

Around 550 employees across autonomous vehicle company Motional have been laid off, according to information taken from WARN notice filings and sources at the company.  Earlier this week, TechCrunch reported…

Motional cut about 550 employees, around 40%, in recent restructuring, sources say

The deck included some redacted numbers, but there was still enough data to get a good picture.

Pitch Deck Teardown: Cloudsmith’s $15M Series A deck

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: What we know so far

Unlike ChatGPT, Claude did not become a new App Store hit.

Anthropic’s Claude sees tepid reception on iOS compared with ChatGPT’s debut

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Look,…

Startups Weekly: Trouble in EV land and Peloton is circling the drain

Scarcely five months after its founding, hard tech startup Layup Parts has landed a $9 million round of financing led by Founders Fund to transform composites manufacturing. Lux Capital and Haystack…

Founders Fund leads financing of composites startup Layup Parts

AI startup Anthropic is changing its policies to allow minors to use its generative AI systems — in certain circumstances, at least.  Announced in a post on the company’s official…

Anthropic now lets kids use its AI tech — within limits

Zeekr’s market hype is noteworthy and may indicate that investors see value in the high-quality, low-price offerings of Chinese automakers.

The buzziest EV IPO of the year is a Chinese automaker

Venture capital has been hit hard by souring macroeconomic conditions over the past few years and it’s not yet clear how the market downturn affected VC fund performance. But recent…

VC fund performance is down sharply — but it may have already hit its lowest point

The person who claims to have 49 million Dell customer records told TechCrunch that he brute-forced an online company portal and scraped customer data, including physical addresses, directly from Dell’s…

Threat actor says he scraped 49M Dell customer addresses before the company found out

The social network has announced an updated version of its app that lets you offer feedback about its algorithmic feed so you can better customize it.

Bluesky now lets you personalize main Discover feed using new controls

Microsoft will launch its own mobile game store in July, the company announced at the Bloomberg Technology Summit on Thursday. Xbox president Sarah Bond shared that the company plans to…

Microsoft is launching its mobile game store in July

Smart ring maker Oura is launching two new features focused on heart health, the company announced on Friday. The first claims to help users get an idea of their cardiovascular…

Oura launches two new heart health features

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI considers allowing AI porn

Garena is quietly developing new India-themed games even though Free Fire, its biggest title, has still not made a comeback to the country.

Garena is quietly making India-themed games even as Free Fire’s relaunch remains doubtful

The U.S.’ NHTSA has opened a fourth investigation into the Fisker Ocean SUV, spurred by multiple claims of “inadvertent Automatic Emergency Braking.”

Fisker Ocean faces fourth federal safety probe

CoreWeave has formally opened an office in London that will serve as its European headquarters and home to two new data centers.

CoreWeave, a $19B AI compute provider, opens European HQ in London with plans for 2 UK data centers

The Series C funding, which brings its total raise to around $95 million, will go toward mass production of the startup’s inaugural products

AI chip startup DEEPX secures $80M Series C at a $529M valuation 

A dust-up between Evolve Bank & Trust, Mercury and Synapse has led TabaPay to abandon its acquisition plans of troubled banking-as-a-service startup Synapse.

Infighting among fintech players has caused TabaPay to ‘pull out’ from buying bankrupt Synapse

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

The Twitter for Android client was “a demo app that Google had created and gave to us,” says Particle co-founder and ex-Twitter employee Sara Beykpour.

Google built some of the first social apps for Android, including Twitter and others

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

Plinky lets you solve the problem of saving and organizing links from anywhere with a focus on simplicity and customization.

Plinky is an app for you to collect and organize links easily

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

For cancer patients, medicines administered in clinical trials can help save or extend lives. But despite thousands of trials in the United States each year, only 3% to 5% of…

Triomics raises $15M Series A to automate cancer clinical trials matching

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Tap, tap.…

Tesla drives Luminar lidar sales and Motional pauses robotaxi plans

The newly announced “Public Content Policy” will now join Reddit’s existing privacy policy and content policy to guide how Reddit’s data is being accessed and used by commercial entities and…

Reddit locks down its public data in new content policy, says use now requires a contract

Eva Ho plans to step away from her position as general partner at Fika Ventures, the Los Angeles-based seed firm she co-founded in 2016. Fika told LPs of Ho’s intention…

Fika Ventures co-founder Eva Ho will step back from the firm after its current fund is deployed

In a post on Werner Vogels’ personal blog, he details Distill, an open-source app he built to transcribe and summarize conference calls.

Amazon’s CTO built a meeting-summarizing app for some reason

Paris-based Mistral AI, a startup working on open source large language models — the building block for generative AI services — has been raising money at a $6 billion valuation,…

Sources: Mistral AI raising at a $6B valuation, SoftBank ‘not in’ but DST is