Joanna Shields to lead Facebook's international assault

Mike Butcher

Mike Butcher is the European Editor for TechCrunch. A former grunge rock drummer, he became a long time journalist, and has since written for UK national newspapers and magazines including The Financial Times, The Guardian, The Times, The Daily Telegraph and The New Statesman. Mike is also a co-founder and shareholder of TechHub, a co-working space/service/community with several locations... → Learn More

Thursday, April 1st, 2010

Facebook has been famously thin in terms of its international organisation. Visiting their London offices recently impressed upon me how few people they actually have in Europe. A few sales staff, a PR, receptionist etc. As far as I could tell, only the affable Christian Hernandez was doing anything in wider Europe, as Facebook’s international biz dev guy. So it’s not before time that it’s expanding its global sales organisation.

Joanna Shields has re-emerged after recently exiting from her role at AOL, as Faceboook’s new VP of Sales and Business Development for EMEA. Joanna was previously CEO of Bebo and President of People Platforms at AOL.

Joanna was also the person who got advertising agencies to buy into Bebo, thus triggering its sale to AOL. We are talking one persuasive person here.

Vice President EMEA at Facebook Blake Chandlee, who opened the London sales office, is now shifting over to lead a newly created role as Vice President of Sales for Emerging Markets focusing on Eastern Europe, Asia Pacific and Latin America.

This is a smart move by Facebook. Having recently visited Turkey, where Facebook has a third of its global users (yes, really), I’d say Facebook’s next wave of growth is going to be in these emerging markets. Basically people are growing up in these countries not knowing ‘real’ email, just the email ‘address’ they have on a social profile, like Facebook.

  • http://silentale.com Shannon

    Joanna is a force to be reckoned with, who really makes s**t happen, smiling sweetly the whole time so you don’t realize you’ve just been hit by a tornado+hurricane+tsunami ;) . Super smart move by Facebook! Big congrats to her & Blake, and hope they’ll both start Twittering (or is that forbidden for FB staff ?)

  • Grammar Nazi

    You really have to watch your its/it’s.

  • yoel

    “Having recently visited Turkey, where Facebook has a third of it’s global users (yes, really)”….

    It IS April Fools day today, isn’t it ;-)

  • jumpiNerd

    is it wrong to say that she’s beautiful? no it’s not wrong because she knows it, too.

  • Julian

    “Having recently visited Turkey, where Facebook has a third of it’s global users (yes, really)”

    So EVERY (yes, really) turkish citizen has 2 facebook accounts. Great penetration!

    April fools it is!

  • LC

    I thought FB Europe headquarters was in Dublin and not London.

  • http://www.encontrado.es Directorio

    Should improve her wardrobe, she dresses like my grandma.

  • http://www.ojointernet.com/noticias/facebook-tiene-nueva-vp-de-ventas/ Facebook tiene nueva VP de ventas

    [...] Shields ha sido nombrada nueva vicepresidenta de ventas y desarrollo de negocio para la zona EMEA (Europa, Oriente Medio y África) de [...]

  • jimjerky

    Well, it was obvious that she wasn’t going to do something entrepreneurial as first indicated when she left AOL.

  • Lisa Power

    Facebook have a large European HQ in Dublin…

  • John Doe

    Joanna is an inspiration to many.

    She has actually been doing ‘something entrepreneurial’ jimjerky with Liz Murdoch read here: http://www.guardian.co.uk/media/2010/apr/01/joanna-shields-murdoch-facebook-shine

    The thing about Turkey’s FB numbers might be BS – just see here http://www.website-monitoring.com/blog/2010/03/17/facebook-facts-and-figures-history-statistics/

    But Joanna is definitely going to Facebook and I’m sure she’ll be leading Facebook to the next level in established markets

  • Scott McGrew

    It’s= it is.
    its = belonging to it

  • gerardo malbano

    Facebook has sales offices in Germany, Paris and Spain as well if I am not mistaken. Ironically, most of the staff is ex-Google.

  • http://csertoglu.typepad.com cem sertoglu

    Right on, Mike, regarding the important of FB messaging for the new generations. It is probably the biggest threat to Skype, as well.

  • bebo

    She’s a babe-o!

  • http://twitter.com/Espen_Antonsen Espen Antonsen

    “This is a smart move by Facebook. Having recently visited Turkey, where Facebook has a third of its global users (yes, really), I’d say Facebook’s next wave of growth is going to be in these emerging markets. Basically people are growing up in these countries not knowing ‘real’ email, just the email ‘address’ they have on a social profile, like Facebook.”

    1. Sure Mike, Turkey has a third of all global users of Facebook.
    2. The wave in emerging markets are way one the way for Facebook. FB is common in Iran, India, Malaysia, Thailand, Brazil++
    3. I love it when you TechCrunchers take a view from the top of the world that is America and tells us how people in ‘third world countries’ use the Internet (i’ll give you credit for using ‘emerging markets’ though). Not knowing ‘real email’?? Why is that any difference between developed countries and emerging countries? If anything it is a difference of generations (kids using Facebook/IM for messages and email less)

  • http://www.web2ireland.org Web2Ireland

    Hi Mike

    Facebook have almost 100 folks in Dublin – with a lot of open headcount. Doing everything from Inside Sales, Platform operations/support & Site reliability support.

    Colm Long is Director – you should visit on your next visit over (ping me for an intro, etc)

    Best Regards
    Fergus

  • http://www.adoperationsonline.com Otilia

    “Visiting their London offices recently impressed upon me how few people they actually have in Europe.”

    Outstanding perceptiveness, deep and meaningful insights, well-researched article – congratulations! London = Europe, of course it is.

  • Anastasia Shields

    Cousin you rock!

  • rick

    Mike,

    I want to clarify two of your comments for your readers as it looks as if there are a few typos/mistakes in your article.

    As previous posters allude, the London office is primarily a commercial location responsible for large UK based Agencies/customers, while FB’s EU HQ’s is in Dublin where FB has teams supporting both advertisers and users.

    As for the Turkey comment, FB has 400mm+ global users w/ ~20mm in Turkey. Certainly not a 3rd of FB’s global audience.

  • tren

    uh oh wardrobe malfunction

  • Darla

    If anyone can bring growth, it’s Joanna. Bravo, girl!

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  • http://gigaom.com/2011/06/20/twitter-beefs-up-in-london-but-is-europe-just-a-cash-cow/ Twitter beefs up in London, but is Europe just a cash cow? — Tech News and Analysis

    [...] a London office that is focused almost entirely on sales. Indeed, European operations are run by Joanna Shields, a genuine sales wizard who was so effective at cajoling new businesses into the digital world that [...]

  • http://wugez.com/5481 Joanna Shields | Wugez

    [...] joanna shields eu.techcrunch.com [...]

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