CRM
Glia raises $45M at a $1B+ valuation for an AI-based CRM that lets agents get hands-on to help
The world continues to shift more of its customer service needs online, and those building tools to help manage that demand are seeing their stars rise as a result. In…
How quickly do enterprise tech firms need to grow to satisfy today’s investors?
A half-dozen enterprise stocks reported earnings, but with the world in turmoil this week, the stock market gave them kind of a rough reception.
Astrix Security emerges from stealth to help organizations spot rogue third-party apps
Astrix Security, an Israeli cybersecurity startup that provides access management for third-party app integrations, has emerged from stealth with $15 million in funding. The startup was co-founded in 2021 by…
Goldcast spotlights which event attendees will be your next customer
Investor attention is focused on event companies lately, especially as pandemic restrictions ease around the world and events become in-person again. Just this year, we’ve seen companies like EventX, Twine,…
Databook brings a “Moneyball” approach to the way sales reps interact with clients
Endgame grabs another cash infusion as product-led growth momentum builds
Endgame connects the dots between product usage and sales opportunities to put employees in the driver’s seat of the software they like to use instead of a top-down approach.
What does the new era of location intelligence hold for businesses?
Throughout the COVID-19 recovery era, location data is set to be a core ingredient for driving business intelligence and building sustainable consumer loyalty.
Berlin’s Tilo raises seed round to tackle unstructured data sets with a serverless platform
As is commonly the case, data sets used inside companies almost always come from diverse sources and in different, unstructured formats. Connecting them up can lead to a very large…
The EU has cleared Meta/Facebook’s acquisition of CRM maker, Kustomer — accepting a set of commitments from the tech giant to allay competition concerns linked to the fact it also…
Daily Crunch: Google dumps FloC plan, proposes new Topics API for ad targeting
Today our cup overflows with news. There’s simply too much going on to cover in a single newsletter, so I’ve tried to fit in as much as possible.
Spectrum Labs raises $32M for AI-based content moderation that monitors billions of conversations daily for toxicity
Two years into the pandemic, online conversations are for many of us still the primary interactions that we are having every day, and we are collectively having billions of them.…
VCs approached Facebook to fund a spinout of Workplace valued at over $1B, but Facebook declined
Workplace — the app originally built as a version of Facebook for employees to communicate with each other — now has more than 7 million users, carving out a place…
The company designed its product offerings to connect all of the moving pieces related to booking residential and commercial service work.
Weavit’s new app wants to be a ‘Shazam for your thoughts’
A new app called Weavit wants to be a “Shazam for your thoughts” — that is, it wants to offer people a different way to quickly capture their thoughts in…
Zingtree turns complex customer service processes into clear action plans
Customer service is making and breaking companies over the past two years as shopping moved online and consumers wanted more out of the traditional service companies were offering. Zingtree provides…
API transformation company Jitterbit today announced that it has acquired PrimeApps, a Turkey-based low-code application development service. Jitterbit plans to combine its API platform with PrimeApps to build an end-to-end…
EduMe raises $20M to scale its corporate learning platform targeting gig workers and other ‘deskless’ employees
“Deskless” workers have become a big focus for tech companies looking for new opportunities in the B2B market, and today a startup targeting this segment with e-learning tools is announcing…
The flow of capital in SaaS is becoming increasingly bifurcated. There are the “haves” (public companies with revenue growth of over 30%) and the “have nots” (everyone else) of B2B…
Avoma aims to set it apart from competitors by bringing meeting management, AI assistant and conversation intelligence into one tool.
The European Union’s competition regulator has given the all-clear to Microsoft’s $19.7 billion purchase of transcription tech firm Nuance, which was announced earlier this year. The EU said today it…
Kalendar AI wants its sales bots to win your next customers
Kalendar AI, a San Francisco-based startup that’s been building on top of GPT-3‘s language model — developing a SaaS for automating lead generation and sales outreach to make it easier…
TechCrunch+ roundup: Less VC for SV, 2022 marketing predictions, GTM research strategies
The fact that the Bay Area’s share of startup funding is shrinking shouldn’t be cause for alarm — it’s good news for the entire country.
Hummingbird lands $30M to bring design thinking to anti-money laundering investigations
Hummingbird, which sells anti-money laundering software to banks and fintechs, announced today that it raised a $30 million Series B led by new investor Battery Ventures. Existing investors Flourish and…
Bret Taylor finds himself in a unique position in Silicon Valley: in just one week at age 42, he’s accepted substantial positions at two tech powerhouses.
Meet Attio, a new CRM for people who are familiar with modern collaboration tools, such as Airtable, Notion and Zapier. The startup wants to create a product that can hold…
SaaS in 2021: How prodigious growth changed the startup landscape permanently
Learn more about OpenView’s annual Financial & Operating Benchmarks report, which looks into numbers and best practices behind top of class SaaS performance.
Formstack raises $425M for a no-code platform that helps businesses automate their customer and internal workflows
Platforms that bring more automation to the working environment, and platforms that are empowering more people to get involved in building tools to help themselves work, have equally seen a…
Customer data startup Hightouch grabs third funding round in 12 months
Accelerated inbound attention had investors reaching out to both the company and its customers though Hightouch was not fundraising.
Digital restaurant startup Zak orders up new capital on mission to be ‘Toast of LatAm’
As food operators themselves, ZAK founders saw first-hand last year the toll it was taking on restaurants that needed to quickly reinvent themselves during the pandemic.
The holiday shopping season is coming: How are growth marketers preparing?
With just 22 days left until the holiday shopping season begins, we spoke to several growth marketers to find out how 2021’s supply chain meltdowns are impacting their campaign planning.
