Product-led growth is propelling a wave of sales tools startups
It’s tempting to call the new generation of sales tools “PLG CRMs,” but, it turns out, they don’t quite fit that description.
Attio raises $23.5M to build a next-gen CRM platform
While an associate at a VC firm, Nicolas Sharp took on the project of finding customer relationship management (CRM) software for the firm. The process, he says, was “a nightmare,” leading
With 5 activists in the mix, Salesforce will report earnings Wednesday
When Salesforce reports earnings on Wednesday, it could be a critical report for the company with five activist investors circling.
Gameball raises $3.5M to scale its CRM platform for consumer brands
The uptake of customer relationship management (CRM) tools has grown immensely over the last few years such that the market size is expected to experience a 12.5% compound annual growth rate, and be w
Sweep, a no-code config tool for Salesforce software, raises $28M
Businesses often encounter challenges in configuring their customer relationship management (CRM) platforms, whether because of requirements specific to their organization or industry or a lack of ins
No one seemed to see Bret Taylor stepping away from Salesforce (even Marc Benioff)
Salesforce co-CEO Bret Taylor's resignation was a shock, and it’s safe to say that few if any saw this coming — even his mentor, Marc Benioff.
Surfe brings your CRM data to LinkedIn — and vice versa
Surfe, the startup that was originally named Leadjet, is an interesting browser extension if you spend a lot of time on LinkedIn and are tired of switching between your CRM and the professional social
WATI, a CRM tool built for WhatsApp, raises $23M led by Tiger Global
WhatsApp is used by more than two billion around the world and is an important tool for many small businesses. But as they scale up, even WhatsApp for Business might not be able to keep up with their
Starboard Value reportedly taking ‘significant’ stake in Salesforce
Activist investor Starboard Value is taking a "significant stake" in Salesforce today. The firm believes that Salesforce could perform better.
Salesforce built a data lake to transform how customer data moves on the platform
The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational
The alternative asset class needs new infrastructure — who will build it?
Just as traditional alternatives are becoming a consistent part of the modern portfolio, a new era of alternative assets is emerging, fueling a broader and more fragmented landscape for investing.
Enterprise e-commerce in 2022: As TAM expands, the platform wars are heating up
2022 is turning out to be a phenomenal year for enterprise e-commerce platforms. The pandemic was a reckoning for corporations ambivalent about e-commerce, and the result of that is evident.
For LatAm payment orchestration startups, market fragmentation is a blessing in disguise
To be successful in Latin America, payment orchestrators must provide a robust value proposition that meets the unique conditions of the region.
7 AI startups that stood out in YC’s Summer ’22 batch
Y Combinator (YC) hosted a demo day for its 2022 Summer Cohort. Featuring founders from 30 countries and startups across sectors, the day saw no shortage of compelling pitches.
Nektar.ai exits stealth mode to plug CRM data leakages
A lot of important data gets lost along the sales pipeline because sales teams use multiple tools, including email, Zoom and WhatsApp, to talk with buyers. Nektar.ai wants to solve the problem of data
Mastering the B2C2B game: 6 lessons to learn before you launch
Launching a B2B product within a B2C company presents distinct challenges as you attempt to strike a balance between successfully establishing a new product and maintaining your original business.
Tiger Global, YC back Rebill’s subscription payment platform for Latin America
Rebill differs from legacy providers in that it is targeting medium to large companies, is cloud-based and sold on a subscription basis so customers just have to pay a license fee.
Pastel, a Nigerian bookkeeping and digital platform for merchants, raises $5.5M led by TLcom
There’s no end to digitizing the operations of small and medium businesses (SMBs) in the traditional retail sector across sub-Saharan Africa. In Nigeria alone, this industry, worth more than $200 bi
3 ways to optimize SaaS sales in a downturn
There’s tremendous opportunity in a recession for growing revenue. But first, you have to fundamentally change the way you approach sales.
Pitch Deck Teardown: Glambook’s $2.5 million seed deck
Glambook recently raised $2.5 million at a $12 million valuation, and I managed to talk it into letting me share its full pitch deck with you to see how the company wove its story to its investors.