Customer Relationship Management (CRM) software isn’t just for managing customer relationships anymore. Here's a detailed guide to setting up your own system for pitching investors.
HubSpot, the Boston-based marketing software maker and CRM platform, announced today it’s acquiring the B2B data provider Clearbit to enhance its platform with third-party company data spanning
Your B2B leads will go to waste unless you begin to create lapsed buckets and develop a strategy to attack them head-on.
Meta’s grand experiment in building an enterprise-ready customer service platform has come to a close: The parent of Facebook has officially spun out Kustomer, the CRM startup it acquired last y
Clay, a startup that’s something of a personal CRM, as it’s designed to help people manage their own relationships — including those with friends, family, colleagues, industry peers
When CIO Juan Perez started at Salesforce last year, he was given a mandate to more tightly integrate acquired companies, and he went to work.
It’s tempting to call the new generation of sales tools “PLG CRMs,” but, it turns out, they don’t quite fit that description.
While an associate at a VC firm, Nicolas Sharp took on the project of finding customer relationship management (CRM) software for the firm. The process, he says, was “a nightmare,” leading
When Salesforce reports earnings on Wednesday, it could be a critical report for the company with five activist investors circling.
The uptake of customer relationship management (CRM) tools has grown immensely over the last few years such that the market size is expected to experience a 12.5% compound annual growth rate, and be w
Businesses often encounter challenges in configuring their customer relationship management (CRM) platforms, whether because of requirements specific to their organization or industry or a lack of ins
Salesforce co-CEO Bret Taylor's resignation was a shock, and it’s safe to say that few if any saw this coming — even his mentor, Marc Benioff.
Surfe, the startup that was originally named Leadjet, is an interesting browser extension if you spend a lot of time on LinkedIn and are tired of switching between your CRM and the professional social
WhatsApp is used by more than two billion around the world and is an important tool for many small businesses. But as they scale up, even WhatsApp for Business might not be able to keep up with their
Activist investor Starboard Value is taking a "significant stake" in Salesforce today. The firm believes that Salesforce could perform better.
The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational
Just as traditional alternatives are becoming a consistent part of the modern portfolio, a new era of alternative assets is emerging, fueling a broader and more fragmented landscape for investing.
2022 is turning out to be a phenomenal year for enterprise e-commerce platforms. The pandemic was a reckoning for corporations ambivalent about e-commerce, and the result of that is evident.
To be successful in Latin America, payment orchestrators must provide a robust value proposition that meets the unique conditions of the region.
Y Combinator (YC) hosted a demo day for its 2022 Summer Cohort. Featuring founders from 30 countries and startups across sectors, the day saw no shortage of compelling pitches.