Hardware

“No More Ballparks” — Oculus’ Palmer Luckey Admits Screwing Up Rift Price-Point Messaging

Comment

Image Credits:

Yesterday VR fans eager to get their hands on the consumer version of the long awaited Oculus Rift headset learnt what co-founder Palmer Luckey meant when he said the price would be in the “ballpark” of last year’s $350 dev kit. The cost of “that ballpark” turned out to be $1 short of $600.

Predictably people were pissed. Commenting on the big reveal, TC reader Tom Kerrigan wrote: “This is an unreasonable and unrealistic price. Twice companies have tried and failed to bring VR to market and failed. The only people that will buy this are the suckers that will buy anything to look cool. For the general gaming market this will fall flat. A VR headset should be no more than 200 ish.”

Luckey was presumably expecting to have to field some backlash on pricing given that Oculus had arranged a Reddit AMA for later in the day the Oculus pre-orders kicked off — where he did indeed have to deal with plenty of snark on price.

And he conceded he had screwed up the messaging, explaining that when he said “that ballpark” he had been thinking about the ‘all in’ cost of the Rift — which requires a gaming PC to power it. Ergo, in his mind, $599 was more in the ballpark of $350 than it was in the ballpark of $1,500.

“I handled the messaging poorly,” admitted Luckey. “My answer was ill-prepared, and mentally, I was contrasting $349 with $1,500, not our internal estimate that hovered close to $599 — that is why I said it was in roughly the same ballpark. Later on, I tried to get across that the Rift would cost more than many expected, in the past two weeks particularly. There are a lot of reasons we did not do a better job of prepping people who already have high end GPUs, legal, financial, competitive, and otherwise, but to be perfectly honest, our biggest failing was assuming we had been clear enough about setting expectations.”

Luckey also stressed that Oculus is selling the Rift at cost — something co-founder Nate Mitchell also told us on the TC stage at CES yesterday — adding that bundled items like the Xbox controller and the two games that come free with the headset do not “significantly impact the cost”. Although he would not be drawn into a detailed cost breakdown, quipping “and spoil the first tear down?!”, before adding that “internal and partner related reasons” prevent him from sharing that info.

“The core technology in the Rift is the main driver — two built-for-VR OLED displays with very high refresh rate and pixel density, a very precise tracking system, mechanical adjustment systems that must be lightweight, durable, and precise, and cutting-edge optics that are more complex to manufacture than many high end DSLR lenses,” said Luckey.

“I will use whatever credibility I have left to assure you that you are getting a pretty crazy deal,” he added.

It is expensive, but for the $599 you spend, you get a lot more than spending $599 on pretty much any other consumer electronics devices.

“It is expensive, but for the $599 you spend, you get a lot more than spending $599 on pretty much any other consumer electronics devices — phones that cost $599 cost a fraction of that to make, same with mid-range TVs that cost $599. There are a lot of mainstream devices in that price-range, so as you have said, our failing was in communication, not just price.”

Asked, in the same AMA, what “ballpark” VR fans should expect the price of the Oculus Touch controller to be — which is now not due to ship til the second half of this year — Luckey responded: “No more ballparks for now. I have learned my lesson.”

Later on in the AMA, he also responded to another query on pricing which pressed him on comments he had made previously — in which he had suggested that he did not see $600 as a mainstream price-point, saying: “We’re going for the mainstream, but time will tell what the market is” — with the Reddit questioner asking whether he had now changed his “personal philosophy”, adding: “Because, it seems to me you set out to make VR for the masses and ended up making VR for the wealthy.”

“The landscape has changed a lot,” Luckey responded. “We are not the only player, and the Rift is not the only headset. GearVR is $99, Rift is $599, and other players are going to be entering at various price ranges on both console and PC. I want to do what Oculus can uniquely do.”

A subsequent question about Oculus’ “biggest strength” went unanswered.

Elsewhere in the AMA Luckey said he expects there to be “at least 100” games for the device by the year’s end, with more than 20 Oculus Studio titles and “many more” third party creations.

He was also asked about the pricing of movies/experiences in the Oculus Store — and said he expects “the range of prices from free to higher priced AAA games”.

“The pricing will be similar to what you see in console PC games,” he added.

Similar? So that’s another Luckey ballpark to bookmark and check back on later in the year folks…

You can read the full AMA with Luckey here.

More TechCrunch

Some Indian government websites have allowed scammers to plant advertisements capable of redirecting visitors to online betting platforms. TechCrunch discovered around four dozen “gov.in” website links associated with Indian states,…

Scammers found planting online betting ads on Indian government websites

Around 550 employees across autonomous vehicle company Motional have been laid off, according to information taken from WARN notice filings and sources at the company.  Earlier this week, TechCrunch reported…

Motional cut about 550 employees, around 40%, in recent restructuring, sources say

The deck included some redacted numbers, but there was still enough data to get a good picture.

Pitch Deck Teardown: Cloudsmith’s $15M Series A deck

The company is describing the event as “a chance to demo some ChatGPT and GPT-4 updates.”

OpenAI’s ChatGPT announcement: What we know so far

Unlike ChatGPT, Claude did not become a new App Store hit.

Anthropic’s Claude sees tepid reception on iOS compared with ChatGPT’s debut

Welcome to Startups Weekly — Haje‘s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Look,…

Startups Weekly: Trouble in EV land and Peloton is circling the drain

Scarcely five months after its founding, hard tech startup Layup Parts has landed a $9 million round of financing led by Founders Fund to transform composites manufacturing. Lux Capital and Haystack…

Founders Fund leads financing of composites startup Layup Parts

AI startup Anthropic is changing its policies to allow minors to use its generative AI systems — in certain circumstances, at least.  Announced in a post on the company’s official…

Anthropic now lets kids use its AI tech — within limits

Zeekr’s market hype is noteworthy and may indicate that investors see value in the high-quality, low-price offerings of Chinese automakers.

The buzziest EV IPO of the year is a Chinese automaker

Venture capital has been hit hard by souring macroeconomic conditions over the past few years and it’s not yet clear how the market downturn affected VC fund performance. But recent…

VC fund performance is down sharply — but it may have already hit its lowest point

The person who claims to have 49 million Dell customer records told TechCrunch that he brute-forced an online company portal and scraped customer data, including physical addresses, directly from Dell’s…

Threat actor says he scraped 49M Dell customer addresses before the company found out

The social network has announced an updated version of its app that lets you offer feedback about its algorithmic feed so you can better customize it.

Bluesky now lets you personalize main Discover feed using new controls

Microsoft will launch its own mobile game store in July, the company announced at the Bloomberg Technology Summit on Thursday. Xbox president Sarah Bond shared that the company plans to…

Microsoft is launching its mobile game store in July

Smart ring maker Oura is launching two new features focused on heart health, the company announced on Friday. The first claims to help users get an idea of their cardiovascular…

Oura launches two new heart health features

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world…

This Week in AI: OpenAI considers allowing AI porn

Garena is quietly developing new India-themed games even though Free Fire, its biggest title, has still not made a comeback to the country.

Garena is quietly making India-themed games even as Free Fire’s relaunch remains doubtful

The U.S.’ NHTSA has opened a fourth investigation into the Fisker Ocean SUV, spurred by multiple claims of “inadvertent Automatic Emergency Braking.”

Fisker Ocean faces fourth federal safety probe

CoreWeave has formally opened an office in London that will serve as its European headquarters and home to two new data centers.

CoreWeave, a $19B AI compute provider, opens European HQ in London with plans for 2 UK data centers

The Series C funding, which brings its total raise to around $95 million, will go toward mass production of the startup’s inaugural products

AI chip startup DEEPX secures $80M Series C at a $529M valuation 

A dust-up between Evolve Bank & Trust, Mercury and Synapse has led TabaPay to abandon its acquisition plans of troubled banking-as-a-service startup Synapse.

Infighting among fintech players has caused TabaPay to ‘pull out’ from buying bankrupt Synapse

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

The Twitter for Android client was “a demo app that Google had created and gave to us,” says Particle co-founder and ex-Twitter employee Sara Beykpour.

Google built some of the first social apps for Android, including Twitter and others

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

Plinky lets you solve the problem of saving and organizing links from anywhere with a focus on simplicity and customization.

Plinky is an app for you to collect and organize links easily

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

For cancer patients, medicines administered in clinical trials can help save or extend lives. But despite thousands of trials in the United States each year, only 3% to 5% of…

Triomics raises $15M Series A to automate cancer clinical trials matching

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Tap, tap.…

Tesla drives Luminar lidar sales and Motional pauses robotaxi plans

The newly announced “Public Content Policy” will now join Reddit’s existing privacy policy and content policy to guide how Reddit’s data is being accessed and used by commercial entities and…

Reddit locks down its public data in new content policy, says use now requires a contract

Eva Ho plans to step away from her position as general partner at Fika Ventures, the Los Angeles-based seed firm she co-founded in 2016. Fika told LPs of Ho’s intention…

Fika Ventures co-founder Eva Ho will step back from the firm after its current fund is deployed

In a post on Werner Vogels’ personal blog, he details Distill, an open-source app he built to transcribe and summarize conference calls.

Amazon’s CTO built a meeting-summarizing app for some reason