Paralympians bring home gold medals, but we’re failing them on web accessibility

Comment

Wheelchairs are pictured poolside during a swim training session ahead of the Tokyo 2020 Paralympic Games on August 23, 2021.
Image Credits: Charly Triballeau / AFP (opens in a new window) / Getty Images

Joseph Wengier

Contributor

Joseph Wengier competed in five Paralympics and won nine gold medals. He promotes the advancement of a more inclusive internet as an ambassador for accessibility technology company UserWay.

After winning my first gold medal in the 1972 Paralympics, I went out with the swim team for a celebratory dinner. I’ll never forget the paradoxical sight of my teammates — all world-class athletes — being carried in their wheelchairs up the few steps into an inaccessible restaurant. While far from a rare occurrence at the time, the stark contrast between that moment and our victory in the pool earlier that day made it stand out.

As I strapped on my braces and slowly made my way up the stairs, I reflected on the irony of the situation. As Paralympic champions, we were sources of inspiration to millions. We were breaking down stereotypes and changing perceptions about what disabled people could accomplish. Yet while we were celebrated by society, we were not accommodated by it.

Accessing many basic goods and services required herculean feats of strength and agility. Attempts at participating fully in the physical world were met with hurdles and obstacles. At that time, it was clear that for the Paralympic movement, which strived to promote disability rights through Paralympic sport, the work was not yet done. In fact, it was just beginning.

Over the subsequent four Paralympic games that I participated in, we began to see the gradual shift toward more accessible cities. The Paralympic movement played no small part in that advancement. By putting a wide range of disabled people on TV around the world, it brought the need for equal access from the shadows into the spotlight.

Joseph Wengier and his teammates at the 1980 Paralympics. Wengier is second from left. Image Credits: Joseph Wengier.

The Paralympics also demanded host cities do better, requiring meaningful and lasting improvements to the accessibility of cities’ infrastructure. Today, while there is certainly still much room for improvement, disabled people have found solutions for most problems and are able to participate in society more than ever before.

Yet with the internet taking an increasingly central part in our daily lives, we are seeing the same exclusionary practices that we experienced — and fought against — all those years ago reappearing in a new form. A recent study reviewed the world’s top 1 million websites and found accessibility issues on the homepages of more than 97% of them.

A restaurant website that lacks support for keyboard navigation or does not work properly with screen readers can prevent a person who relies on these technologies from ordering food, similar to the way that lack of wheelchair access can prevent them from entering the establishment.

Now, with COVID-19 upending our daily routines, the shift online has accelerated. More and more businesses are going digital, with their website being the only way to schedule an appointment, buy groceries or apply for a job. This makes the need for accessible websites more critical than ever. It is not a matter of a minor inconvenience or an inability to access a new technology or service. We are seeing basic day-to-day needs moving online and becoming less accessible in the process. It is this slide backward that has compelled me to speak up and share my story.

As we go online to watch the highlight clips of our favorite athletes’ performances in Tokyo, take to social media to congratulate them, or visit our favorite sports site to read the coverage of the events, let’s demand that these businesses make their websites accessible so that Paralympic champions can do the same.

A recent image of Joseph Wengier at his computer with his medals in the background. Image Credits: Joseph Wengier.

More TechCrunch

Line Man Wongnai, an on-demand food delivery service in Thailand, is considering an initial public offering on a Thai exchange or the U.S. in 2025.

Thai food delivery app Line Man Wongnai weighs IPO in Thailand, US in 2025

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?

Google has found a way to bring a variation of its clever “Circle to Search” gesture to iPhone users. The new interaction, launched in January, allows Android users to search…

Google brings a variation on ‘Circle to Search’ to iPhone users

A new sculpture going live on Wednesday in the Flatiron South Public Plaza in New York is not your typical artwork. It combines technology, sociology, anthropology and art to let…

Always-on video portal lets people in NYC and Dublin interact in real time

Apple’s iPad event had a lot to like. New iPads with new chips and new sizes, a new Apple Pencil, and even some software updates. If you are a big…

TechCrunch Minute: When did iPads get as expensive as MacBooks?

Autonomous, AI-based players are coming to a gaming experience near you, and a new startup, Altera, is joining the fray to build this new guard of AI agents. The company announced…

Bye-bye bots: Altera’s game-playing AI agents get backing from Eric Schmidt

Google DeepMind has taken the wraps off a new version of AlphaFold, their transformative machine learning model that predicts the shape and behavior of proteins. AlphaFold 3 is not only…

Google DeepMind debuts huge AlphaFold update and free proteomics-as-a-service web app

Uber plans to deliver more perks to Uber One members, like member-exclusive events, in a bid to gain more revenue through subscriptions.  “You will see more member-exclusives coming up where…

Uber promises member exclusives as Uber One passes $1B run-rate

We’ve all seen them. The inspector with a clipboard, walking around a building, ticking off the last time the fire extinguishers were checked, or if all the lights are working.…

Checkfirst raises $1.5M pre-seed to apply AI to remote inspections and audits

Close to a decade ago, brothers Aviv and Matteo Shapira co-founded a company, Replay, that created a video format for 360-degree replays — the sorts of replays that have become…

Controversial drone company Xtend leans into defense with new $40 million round

Usually, when something starts to rot, it gets pitched in the trash. But Joanne Rodriguez wants to turn the concept of rot on its head by growing fungus on trash…

Mycocycle uses mushrooms to upcycle old tires and construction waste

Monzo has raised another £150 million ($190 million), as the challenger bank looks to expand its presence internationally — particularly in the U.S. The new round comes just two months…

UK challenger bank Monzo nabs another $190M as US expansion beckons

iRobot has announced the successor to longtime CEO, Colin Angle. Gary Cohen, who previous held chief executive role at Timex and Qualitor Automotive, will be heading up the company, marking a major…

iRobot names former Timex head Gary Cohen as CEO

Reddit — now a publicly-traded company with more scrutiny on revenue growth — is putting a big focus on boosting its international audience, starting with francophones. In their first-ever earnings…

Reddit tests automatic, whole-site translation into French using LLM-based AI

Mushrooms continue to be a big area for alternative proteins. Canada-based Maia Farms recently raised $1.7 million to develop a blend of mushroom and plant-based protein using biomass fermentation. There’s…

Meati Foods bites into another $100M amid growth to 7,000 retail locations

Cleaning the outside of buildings is a dirty job, and it’s also dangerous. Lucid Bots came on the scene in 2018 with its Sherpa line of drones to clean windows…

Lucid Bots secures $9M for drones to clean more than your windows

High interest rates and financial pressures make it more important than ever for finance teams to have a better handle on their cash flow, and several startups are hoping to…

Israeli startup Panax raises a $10M Series A for its AI-driven cash flow management platform

The European Union has deepened the investigation of Elon Musk-owned social network, X, that it opened back in December under the bloc’s online governance and content moderation rulebook, the Digital Services Act…

EU grills Elon Musk’s X about content moderation and deepfake risks

For the founders of Atlan, a data governance startup, data has always been at the heart of what they do, even before they launched the company. In fact, co-founders Prukalpa…

Atlan scores $105M for its data control plane, as LLMs boost importance of data

It is estimated that about 2 billion people, especially those in lower and middle-income countries, lack access to quality and affordable essential medicines. The situation is exacerbated by low-quality or even killer…

Axmed raises $2M from Founderful to streamline drug supply chains in underserved markets

For decades, the Global Positioning System (GPS) has maintained a de facto monopoly on positioning, navigation and timing, because it’s cheap and already integrated into billions of devices around the…

Xona Space Systems closes $19M Series A to build out ultra-accurate GPS alternative

Bankruptcy lawyers representing customers impacted by the dramatic crash of cryptocurrency exchange FTX 17 months ago say that the vast majority of victims will receive their money back — plus interest. The…

FTX crypto fraud victims to get their money back — plus interest

On Wednesday, Google launched its digital wallet in India with local integrations, nearly two years after the app was relaunched as a digital wallet platform in the U.S. As TechCrunch exclusively reported last month,…

Google Wallet is now available in India

Bluesky has launched a new product roadmap for the coming months. The decentralized social network said on Tuesday that it is planning to introduce direct messages, support for videos, improved…

Bluesky to add DMs, video support and in-app custom feed curation