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  • eBay Buys Hunch To Improve Long-Tail Shopping Recommendations

    Eric Eldon

    Eric Eldon is the Co-Editor of TechCrunch. He was previously the co-founder and editor of Inside Network, where he managed publications including Inside Facebook, Inside Social Games and Inside Mobile Apps. Before that, he spent a couple years covering technology and finance at VentureBeat, a leading Silicon Valley publication where he was the first employee. While Inside Network sold... → Learn More

    Monday, November 21st, 2011
    Screen Shot 2011-11-21 at 6.50.59 AM

    Hunch, a service that provides a “taste graph” of personalized recommendations based on users’ interests, has just been bought by auction site eBay, the companies have confirmed. The amount hasn’t officially been disclosed, but Michael Arrington (who had the scoop this morning) hears that it’s around $80 million.

    [Update: We caught up with Dixon and eBay chief technology officer Mark Carges by phone just now, and got some more details on the deal and what it means for both companies. Our notes below.]

    Founded in late 2007 and launched in 2009, the New York company will be used by eBay to help improve buying and selling recommendations for its users. From the release:

    Hunch’s technology talent and its deep expertise in areas like machine learning, data mining and predictive modeling are expected to help eBay expand and grow merchandising and relevance capabilities to further improve the shopping and selling experience for eBay customers. For example, eBay buyers are expected to benefit from Hunch’s predictive ability to generate meaningful, yet often non-obvious, recommendations for items available on eBay based on their specific tastes.

    Cofounder Chris Dixon (a regular contributor here at TechCrunch) says on his company blog that the relationship with eBay started after Hunch began allowing other companies to use its Taste Graph. As part of eBay, Hunch will continue to operate somewhat independently — all of its employees are staying on at its New York headquarters, and the Hunch.com site will stay live.

    Hunch had raised around $20 million from investors including Bessemer Venture Partners, General Catalyst and Khosla Ventures and Ron Conway.

    Interview notes: 

    Dixon and Carges say that the deal will help surface more quality recommendations from eBay’s “long tail” of unstructured listings. Let’s say a coin collector is on eBay looking to add to their collection. As Dixon explains, Hunch might be able to surface relevant items that aren’t obvious, like microscopes that are especially good for coin analysis. Traditional machine learning won’t necessarily be able to identify the same sorts of connections.

    Of course, other retail sites, like Amazon, provide recommendations as well — “users who also bought X bought Y” — but those methods rely on existing catalogs, Carges says.

    The 20-person Hunch team will begin working with eBay’s data science team “ASAP,” and will anchor the auction company’s physical expansion into New York. Carges is planning to hire more data and engineering employees for that office, along with product-oriented staffers, like designers.

    In terms of results for eBay users, there won’t be any drastic changes. Hunch will rather be providing more nuanced recommendations on the back-end, resulting (they hope) in more meaningful discoveries, more stickiness on the site, and ultimately more buying and selling.

    The two aren’t commenting on the deal price, or on Hunch’s current revenues. The Hunch.com site will stay live, and will continue to experiment, similar to what eBay has done with local search acquisition Milo last year, according to Carges. There a no changes planned for Hunch’s open API or its other partnerships.

    We’re also talking to Dixon, a serial entrepreneur and investor, about having him do one of his TechCrunch Founder Stories interviews with, er, himself… we’ll figure out how to set that up.


    Company: Hunch
    Website: hunch.com
    Launch Date: September 2007
    Funding: $19.2M

    Hunch is a consumer web application that is building the “taste graph” of the internet, mapping every person on the internet to every entity on the internet and their affinity for that entity. An entity could be a web site, a cookbook, a hotel room, a celebrity, a restaurant, etc. Hunch creates a taste profile by asking them a series of questions which range from serious to profound and subsequently can make recommendations personalized to that user, which live in...

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    Chris Dixon is a Partner at and co-founder of Founder Collective. He is also a contributing writer for TechCrunch. He previously was the CEO and Co-founder of SiteAdvisor, which was acquired by McAfee, and Hunch, which was acquired by eBay. In addition to his work with Founder’s Collective, Chris is a personal investor in early-stage technology companies, including Skype, TrialPay, DocVerse, Invite Media, Gerson Lehrman Group, ScanScout, OMGPOP, BillShrink, Oddcast, Panjiva, Knewton, and a handful of other startups that...

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    Caterina Fake is a business woman and entrepreneur. She currently serves as Chief Product Officer at Hunch. She is a boardmember at Etsy.com. She co-founded Flickr along with Stewart Butterfield in 2004. After being acquired by Yahoo!, she ran the Technology Development Group at Yahoo, founded Yahoo’s Brickhouse, and ran the Hack Yahoo program.

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