• PoketyPoke Dials Into Conference Calls For You (100 Beta Invites)

    Tuesday, January 5th, 2010

    Erick Schonfeld is a technology journalist and the former Editor in Chief of TechCrunch. At TechCrunch, he oversaw the editorial content of the site, helped to program the Disrupt conferences and CrunchUps, produced TCTV shows, and wrote daily for the blog. He joined TechCrunch as Co-Editor in 2007, and helped take it from a popular blog to a thriving... → Learn More

    Invariably, whenever you dial into a conference call, someone is always late.  Everyone waits until the last minute to call, and then it takes forever to find the email with the dial-in number and the passcode, and by the time you get through the voice prompts, you’ve already wasted five or ten minutes. A new service launching today from Ditech Networks called PoketyPoke tries to make conference calls easier to join. The first 100 people to sign up at the website will be invited into the private beta.

    All you do is forward the conference call email invites with all of the dial-in and calendar information to PoketyPoke. It will then automatically dial into the conference call at the right time and simultaneously place a call to your phone, bridging the two calls. So instead of you dialing in, it calls you. PoketyPoke also works for two way calls.

    You can record and transcribe the calls as well. PoketyPoke uses the PhoneTag/Simulscribe voice-to-text transcription service which Ditech Networks licensed exclusively for $17 million. The service comes out of Ditech Networks Labs, which is run by Simulscribe founder Jamie Siminoff, and will be free during the private beta period. PoketyPoke is meant to showcase some of the Ditech Networks APIs, which could be used to build the feature directly into conference call services.

    On the backend, PoketyPoke uses a combination of automation and humans to make sure the calls get through. It can automatically dial through the major confernce call systems. If it encounters a new conference call service, the call gets kicked to a human operator who will dial through the prompts to train the system. The next time PoketyPoke encounters that system, it should be able to handle it automatically. The same approach is taken for extracting the dial-in and calendar information from the email. If PoketyPoke’s computers can’t figure it out, a human takes over.

    Sponsored Ads

    blog comments powered by Disqus

    Sponsored Ads

    Sponsored Ads

    Upcoming Events

    Disrupt SF 2012

    San Francisco, CA