Apps

Some IRS employees still access TikTok despite ban on government devices

Comment

TikTok logo encircled by a "prohibited" symbol
Image Credits: TechCrunch

The TikTok ban on U.S. government devices is proving hard to enforce. A month after the IRS was found to be in non-compliance with the federally mandated ban on the Beijing-based video app, two Republican senators are asking the IRS why it’s still allowing some of the agency’s employees to access the social network, and what that means for the security of Americans’ IRS data.

The letter, announced today, was sent to the IRS on Thursday by U.S. Senators Marsha Blackburn (R-TN), a member of the Subcommittee on Taxation and IRS Oversight, and John Thune (R-SD), ranking member of the Subcommittee on Taxation and Internal Revenue Service (IRS) Oversight. In it, they press the IRS to respond to questions about why the ban is not being upheld, suggesting that the confidential nature of taxpayer data could be compromised by TikTok’s data collection practices.

In fact, The Wall Street Journal reported today that TikTok employees still sometimes shared data with their China-based parent company ByteDance, despite the operation code-named “Project Texas” that TikTok implemented to keep U.S. user data on Oracle servers in the states. That initiative had been designed to convince the U.S. government that U.S. user data was safe. The WSJ found that, instead, managers would sometimes instruct employees at TikTok to share data with others through unofficial channels, including private data, like a user’s email, birth date or IP address.

The timing of the report around IRS use of TikTok may raise concern among lawmakers that TikTok’s U.S. user data isn’t as protected as once hoped. It also demonstrates how unenforceable such bans could be amid the U.S. government’s bureaucracy and red tape, offering a preview of what it could be like to enforce such a ban at the federal level for all Americans — a move that some politicians from both parties believe should take place.

As for the IRS, a report from the Treasury Inspector General for Tax Administration (TIGTA) last month found that the IRS’ Criminal Investigation unit’s staff were still able to access TikTok on both their computers and mobile devices, long after The Office of Management and Budget (OMB) issued its “No TikTok on Government Devices” guidance in February 2023. The IRS hadn’t asked for the Criminal Investigation division to be exempt from the ban through official channels, nor had it cut off employees’ TikTok access, the report said.

The IRS countered it didn’t need an exception because the TikTok app was only used via third-party software — in other words, their devices weren’t directly connecting with TikTok. It also pushed back at the idea that the Criminal Investigation division chief should come up with a plan to fully cut off employee access to the app, saying it would use its own internal process to determine exceptions. In total, 2,800 mobile devices in the division were found to be able to access TikTok, TIGTA said.

In other areas, the IRS largely complied with the ban. When TIGTA found that TikTok was accessible on 23 phones used by employees in the Communications and Liaison group, which monitors social media, they were cut off from the app. The agency also said that it would update its “Bring Your Own Device” (BYOD) policy guidance to align with the ban by October 2024.

In the senators’ letter to TikTok, they pressed the IRS on its delay for implementing the ban within its BYOD program and the exception made for Criminal Investigation staff, writing, “Not only has the IRS failed to comply with the law, but its lack of action with regard to implementation of the No TikTok on Government Devices Act has potentially compromised confidential taxpayer information located on devices that have TikTok, which has close ties to the Chinese Communist Party and alarming data practices.”

The letter asks the IRS to respond to a series of questions by February 8, 2024. These include questions about how many IRS employees use their own devices, how many of those access TikTok with the same devices they use for IRS-related functions and what security protocols IRS employees must follow to protect taxpayer data, among other things. The senators also want to know if the IRS has removed TikTok from the Criminal Investigation mobile devices, and why they needed it in the first place.

TikTok has been asked for comment, but one was not provided by the time of publication.

The IRS is only one facet of the wider U.S. TikTok ban on government devices, which last February gave government agencies 30 days to ensure they no longer had the app on their employees’ phones and computers. The order had followed similar bans from dozens of U.S. states and others from outside the U.S., including the EU, Canada, India and more. However, many bans are being challenged in the courts. For instance, Montana’s ban on TikTok is now on hold, a federal judge ruled last month.

Letter to Daniel Werfel Commissioner, Internal Revenue Service by TechCrunch on Scribd

More TechCrunch

Featured Article

Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

The Israeli startup has raised $5.5M for its platform that uses “statistical AI” to generate synthetic data that it says is as good as the real thing.

2 mins ago
Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

Hydrow, the at-home rowing machine, announced Thursday that it has acquired a majority stake in Speede Fitness, the company behind the AI-enabled strength training machine. The rowing startup also announced…

Rowing startup Hydrow acquires a majority stake in Speede Fitness as their CEO steps down

Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global…

Retell AI lets companies build ‘voice agents’ to answer phone calls

TikTok is starting to automatically label AI-generated content that was made on other platforms, the company announced on Thursday. With this change, if a creator posts content on TikTok that…

TikTok will automatically label AI-generated content created on platforms like DALL·E 3

India’s mobile payments regulator is likely to extend the deadline for imposing market share caps on the popular UPI payments rail by one to two years, sources familiar with the…

India weighs delaying caps on UPI market share in win for PhonePe, Google Pay

Line Man Wongnai, an on-demand food delivery service in Thailand, is considering an initial public offering on a Thai exchange or the U.S. in 2025.

Thai food delivery app Line Man Wongnai weighs IPO in Thailand, US in 2025

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?

Google has found a way to bring a variation of its clever “Circle to Search” gesture to iPhone users. The new interaction, launched in January, allows Android users to search…

Google brings a variation on ‘Circle to Search’ to iPhone users

A new sculpture going live on Wednesday in the Flatiron South Public Plaza in New York is not your typical artwork. It combines technology, sociology, anthropology and art to let…

Always-on video portal lets people in NYC and Dublin interact in real time

Apple’s iPad event had a lot to like. New iPads with new chips and new sizes, a new Apple Pencil, and even some software updates. If you are a big…

TechCrunch Minute: When did iPads get as expensive as MacBooks?

Autonomous, AI-based players are coming to a gaming experience near you, and a new startup, Altera, is joining the fray to build this new guard of AI agents. The company announced…

Bye-bye bots: Altera’s game-playing AI agents get backing from Eric Schmidt

Google DeepMind has taken the wraps off a new version of AlphaFold, their transformative machine learning model that predicts the shape and behavior of proteins. AlphaFold 3 is not only…

Google DeepMind debuts huge AlphaFold update and free proteomics-as-a-service web app

Uber plans to deliver more perks to Uber One members, like member-exclusive events, in a bid to gain more revenue through subscriptions.  “You will see more member-exclusives coming up where…

Uber promises member exclusives as Uber One passes $1B run-rate

We’ve all seen them. The inspector with a clipboard, walking around a building, ticking off the last time the fire extinguishers were checked, or if all the lights are working.…

Checkfirst raises $1.5M pre-seed to apply AI to remote inspections and audits

Close to a decade ago, brothers Aviv and Matteo Shapira co-founded a company, Replay, that created a video format for 360-degree replays — the sorts of replays that have become…

Controversial drone company Xtend leans into defense with new $40 million round

Usually, when something starts to rot, it gets pitched in the trash. But Joanne Rodriguez wants to turn the concept of rot on its head by growing fungus on trash…

Mycocycle uses mushrooms to upcycle old tires and construction waste

Monzo has raised another £150 million ($190 million), as the challenger bank looks to expand its presence internationally — particularly in the U.S. The new round comes just two months…

UK challenger bank Monzo nabs another $190M as US expansion beckons

iRobot has announced the successor to longtime CEO, Colin Angle. Gary Cohen, who previous held chief executive role at Timex and Qualitor Automotive, will be heading up the company, marking a major…

iRobot names former Timex head Gary Cohen as CEO

Reddit — now a publicly-traded company with more scrutiny on revenue growth — is putting a big focus on boosting its international audience, starting with francophones. In their first-ever earnings…

Reddit tests automatic, whole-site translation into French using LLM-based AI

Mushrooms continue to be a big area for alternative proteins. Canada-based Maia Farms recently raised $1.7 million to develop a blend of mushroom and plant-based protein using biomass fermentation. There’s…

Meati Foods bites into another $100M amid growth to 7,000 retail locations

Cleaning the outside of buildings is a dirty job, and it’s also dangerous. Lucid Bots came on the scene in 2018 with its Sherpa line of drones to clean windows…

Lucid Bots secures $9M for drones to clean more than your windows

High interest rates and financial pressures make it more important than ever for finance teams to have a better handle on their cash flow, and several startups are hoping to…

Israeli startup Panax raises a $10M Series A for its AI-driven cash flow management platform

The European Union has deepened the investigation of Elon Musk-owned social network, X, that it opened back in December under the bloc’s online governance and content moderation rulebook, the Digital Services Act…

EU grills Elon Musk’s X about content moderation and deepfake risks

For the founders of Atlan, a data governance startup, data has always been at the heart of what they do, even before they launched the company. In fact, co-founders Prukalpa…

Atlan scores $105M for its data control plane, as LLMs boost importance of data