Apps

Microsoft unbundles Office and Teams globally following years-long criticism

Comment

The Microsoft Teams logo is seen in this illustration photo
Image Credits: Jaap Arriens/NurPhoto / Getty Images

Microsoft has introduced new versions of Microsoft 365 and Office 365 subscription services that exclude its business collaboration chat offering Teams following scrutiny from the European Union regulator and complaints from rival Slack.

The move — which some analysts say is unlikely to change the commercial growth trajectory of Office 365 — follows Microsoft agreeing to sell Office 365 suite sans Microsoft Teams offering in the EU and Switzerland last year. At the time, the software giant said it was making the changes to address the concerns raised by the European Commission.

“Globally consistent licensing helps ensure clarity for customers and streamline decision making and negotiations,” the company wrote in a blog post Monday. The company introduced Teams as a complementary offering to the Office 365 suite in 2016. It has amassed over 320 million users.

Microsoft said it is also introducing a new standalone Teams offering for enterprise customers outside the EU and Switzerland.

Though Microsoft has long allowed businesses to pay separately for Teams, it has also offered the service bundled in the widely popular Office 365 suite. The latter has upset some competitors with some asserting that the tech giant was leveraging its position in an unjust manner to gain a competitive edge.

Slack, owned by Salesforce, has termed Microsoft’s actions “illegal” in the past, alleging that the Windows-maker forced installation of Teams to customers through its market-dominant productivity suite and hid the true cost of the chat and video service.

Microsoft didn’t address these concerns in its blog, but said as part of the change, it is offering flexibility to its existing customers, allowing them to maintain their current bundled package that includes Teams, Office and other products. These customers can choose to renew their current deal, update it or select a new offer that better suits their needs.

For new customers, Microsoft has introduced standalone pricing for Teams at $5.25 per user per month. Additionally, Office packages without Teams will be available at prices ranging from $7.75 to $54.75, depending on the specific package and features included.

The new Microsoft suite offering with Teams (Image: Microsoft)
Microsoft is also introducing a new variant of Microsoft 365 Business that excludes Teams. Image Credits: Microsoft

In a note seen by TechCrunch, Morgan Stanley analysts estimated that Microsoft’s Monday decision is “unlikely to change the O365 commercial growth trajectory, as more consolidation (not less) seems to be the direction of travel for CIO’s due to macro pressures and technological progress like GenAI driving stronger gains for the broader suites and deeper data sets.”

“Further, providing more choice for purchasing Teams clearly illustrates its compelling value, at just $5.25 per user per month for New Microsoft Teams Enterprise (standalone), which compares to Slack Pro at $7.25/mo and Slack Business+ at $12.50/mo. The price reduction in the Enterprise Suites without Teams is only $2.25, yet the Standalone cost is $5.25. For new customers, this equates to a pricing increase. Using Teams in F1 SKU’s costs only $0.50 per user per month and using Teams in Business SKU’s cost only $1.25-$2.25 per user per month,” wrote the analysts.

Image credits: Morgan Stanley

The story was updated with details from Microsoft’s official blog and Morgan Stanley’s comment.

More TechCrunch

It ran 110 minutes, but Google managed to reference AI a whopping 121 times during Google I/O 2024 (by its own count). CEO Sundar Pichai referenced the figure to wrap…

Google mentioned ‘AI’ 120+ times during its I/O keynote

Firebase Genkit is an open source framework that enables developers to quickly build AI into new and existing applications.

Google launches Firebase Genkit, a new open source framework for building AI-powered apps

In the coming months, Google says it will open up the Gemini Nano model to more developers.

Patreon and Grammarly are already experimenting with Gemini Nano, says Google

As part of the update, Reddit also launched a dedicated AMA tab within the web post composer.

Reddit introduces new tools for ‘Ask Me Anything,’ its Q&A feature

Here are quick hits of the biggest news from the keynote as they are announced.

Google I/O 2024: Here’s everything Google just announced

LearnLM is already powering features across Google products, including in YouTube, Google’s Gemini apps, Google Search and Google Classroom.

LearnLM is Google’s new family of AI models for education

The official launch comes almost a year after YouTube began experimenting with AI-generated quizzes on its mobile app. 

Google is bringing AI-generated quizzes to academic videos on YouTube

Around 550 employees across autonomous vehicle company Motional have been laid off, according to information taken from WARN notice filings and sources at the company.  Earlier this week, TechCrunch reported…

Motional cut about 550 employees, around 40%, in recent restructuring, sources say

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: Watch all of the AI, Android reveals

Google Play has a new discovery feature for apps, new ways to acquire users, updates to Play Points, and other enhancements to developer-facing tools.

Google Play preps a new full-screen app discovery feature and adds more developer tools

Soon, Android users will be able to drag and drop AI-generated images directly into their Gmail, Google Messages and other apps.

Gemini on Android becomes more capable and works with Gmail, Messages, YouTube and more

Veo can capture different visual and cinematic styles, including shots of landscapes and timelapses, and make edits and adjustments to already-generated footage.

Google Veo, a serious swing at AI-generated video, debuts at Google I/O 2024

In addition to the body of the emails themselves, the feature will also be able to analyze attachments, like PDFs.

Gemini comes to Gmail to summarize, draft emails, and more

The summaries are created based on Gemini’s analysis of insights from Google Maps’ community of more than 300 million contributors.

Google is bringing Gemini capabilities to Google Maps Platform

Google says that over 100,000 developers already tried the service.

Project IDX, Google’s next-gen IDE, is now in open beta

The system effectively listens for “conversation patterns commonly associated with scams” in-real time. 

Google will use Gemini to detect scams during calls

The standard Gemma models were only available in 2 billion and 7 billion parameter versions, making this quite a step up.

Google announces Gemma 2, a 27B-parameter version of its open model, launching in June

This is a great example of a company using generative AI to open its software to more users.

Google TalkBack will use Gemini to describe images for blind people

This will enable developers to use the on-device model to power their own AI features.

Google is building its Gemini Nano AI model into Chrome on the desktop

Google’s Circle to Search feature will now be able to solve more complex problems across psychics and math word problems. 

Circle to Search is now a better homework helper

People can now search using a video they upload combined with a text query to get an AI overview of the answers they need.

Google experiments with using video to search, thanks to Gemini AI

A search results page based on generative AI as its ranking mechanism will have wide-reaching consequences for online publishers.

Google will soon start using GenAI to organize some search results pages

Google has built a custom Gemini model for search to combine real-time information, Google’s ranking, long context and multimodal features.

Google is adding more AI to its search results

At its Google I/O developer conference, Google on Tuesday announced the next generation of its Tensor Processing Units (TPU) AI chips.

Google’s next-gen TPUs promise a 4.7x performance boost

Google is upgrading Gemini, its AI-powered chatbot, with features aimed at making the experience more ambient and contextually useful.

Google’s Gemini updates: How Project Astra is powering some of I/O’s big reveals

Veo can generate few-seconds-long 1080p video clips given a text prompt.

Google’s image-generating AI gets an upgrade

At Google I/O, Google announced upgrades to Gemini 1.5 Pro, including a bigger context window. .

Google’s generative AI can now analyze hours of video

The AI upgrade will make finding the right content more intuitive and less of a manual search process.

Google Photos introduces an AI search feature, Ask Photos

Apple released new data about anti-fraud measures related to its operation of the iOS App Store on Tuesday morning, trumpeting a claim that it stopped over $7 billion in “potentially…

Apple touts stopping $1.8B in App Store fraud last year in latest pitch to developers

Online travel agency Expedia is testing an AI assistant that bolsters features like search, itinerary building, trip planning, and real-time travel updates.

Expedia starts testing AI-powered features for search and travel planning