Salesforce names Denise Dresser to succeed Lidiane Jones as CEO of Slack

As promised last week, Salesforce announced the replacement today for Slack CEO Lidiane Jones, who stepped down last week after 10 months on the job to become CEO at dating app Bumble. In a post on X

Sources confirm that Salesforce intends to announce new Slack CEO next week

It was a whirlwind kind of day at Salesforce and Slack as the company learned that Slack CEO Lidiane Jones would be leaving at the end of the year to become CEO at dating app Bumble. Sources, who chos

Salesforce to acquire, a low-code platform for building AI customer service agents

Salesforce has announced plans to acquire, a low-code platform that helps e-commerce companies build AI-powered customer service agents. Terms of the deal were not disclosed. Founded in 2017

Salesforce introduces Einstein Copilot Studio to help customers customize their AI

Today at the Dreamforce customer conference in San Francisco, Salesforce announced Einstein Copilot Studio, a tool that lets customers customize the Salesforce base Einstein GPT and Einstein Copilot o

Salesforce embeds conversational AI across the platform with Einstein Copilot

Salesforce introduced its AI layer called Einstein back in 2016 to provide predictive AI services across the Salesforce family of products. In March, just months after the release of OpenAI’s ChatGP

Lowering costs nets Salesforce a profitable quarter, but can it keep it up?

Salesforce had a better quarter than expected, but it's reporting and forecasting those results based on prior work, to a real degree.

Slack gets interface makeover with a more unified approach including dedicated DMs

Like most software, Slack developed over time adding a slew of new features like Huddles, Canvas and workflows. But like any piece of software that is over a decade old with all of those new pieces, i

Salesforce Einstein Studio lets you bring your own model, starting with Amazon SageMaker

Salesforce introduced its AI layer, dubbed Einstein, in 2016. More recently, at the Salesforce World Tour event in NYC in May, all the company talked about was generative AI and Data Cloud, its in-hou

Google’s Gradient Ventures backs Weflow to bring greater hygiene to Salesforce data

Google’s venture capital arm Gradient Ventures has made another foray into Europe, investing as part of a $3.2 million seed round in two-year-old German startup Weflow. Weflow is the latest in a

Unaric exits stealth with $35M to buy and consolidate Salesforce-ecosystem startups

A new company is emerging out of stealth today with $35 million in funding and a plan to acquire and consolidate startups within the Salesforce ecosystem. Unaric, as the company is called, has secured

Salesforce pledges to invest $500M in generative AI startups

Showing it’s playing for keeps in the generative AI race, Salesforce today announced that it’s growing its Generative AI Fund, the part of the company’s Salesforce Ventures VC off-sh

Salesforce launches AI Cloud to bring models to the enterprise

Salesforce is launching a new suite of products aimed at bolstering its position in the ultra-competitive AI space. Called AI Cloud, the suite, which includes tools designed to deliver “enterpri

Google Cloud and Salesforce team up to bolster AI offerings

Salesforce and Google Cloud are teaming up to help businesses leverage data and AI via a new strategic partnership. Announced this morning, the partnership will allow companies to use their data along

After investing $28B in Slack, Salesforce bets on one of its own as new CEO

We sat down one on one with the new Slack CEO Lidiane Jones to learn more about what it's like taking over for a charismatic founder-CEO.

Salesforce could be repositioning itself as a data company

As Salesforce delves deeper into AI, the data exhaust from its core products could eventually be its most valuable asset.

Salesforce is betting that its own content can bring more trust to generative AI

Salesforce is betting that generative AI will be at the center of its enterprise strategy, and it can fuel LLMs as a trusted data source.

With mandate to improve acquisitions integration, Salesforce CIO went to work

When CIO Juan Perez started at Salesforce last year, he was given a mandate to more tightly integrate acquired companies, and he went to work.

Slack updates aim to put AI at the center of the user experience

Slack has evolved from a pure communications platform to one that enables companies to link directly to enterprise applications without having to resort to dreaded task switching. Today, at the Salesf

Salesforce is working on a pair of new generative AI-driven workflow tools

One of the promises of generative AI is the ability to create code based on a written request. This can lead to the ability to generate SQL queries and simple API calls to move work between systems. S

As Elliott withdraws Salesforce board nominations, activist pressure could be easing

When Elliott announced it was withdrawing its slate of Salesforce board candidates, it seems that some activist pressure had been lifted.
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