slack

Leverage AI to optimize customer service outcomes

With a more hands-on approach to AI — that is, using the technology to actually augment everyday communications — workers can gain insight into concepts, workflows and ideas that would otherwise g

Teespring’s comeback story

Startup stories are often too reductive — an entrepreneur dreams up an idea, snags some co-founders, raises a bit of money and presto: success and riches. It’s nearly never true. Even breakout

Daily Crunch: Slack files antitrust complaint against Microsoft

An antitrust battle is brewing between Microsoft and Slack, Apple continues to defend its App Store policies and Dexterity raises funding for warehouse robots. Here’s your Daily Crunch for July

Slack has filed an antitrust complaint over Microsoft Teams in the EU

Workplace instant messaging platform Slack has filed an antitrust complaint against Microsoft in the European Union, accusing the tech giant of unfairly bundling its rival Teams product with its cloud

Creating a robust churn-reversal system

Create a system that helps identify which users are at risk so you can proactively reach out to them before they leave.

An unsurprising wave of video-focused startups is trying to make video calls better

As Zoom and Microsoft and Google hammer it out for video-chat hegemony, startups are developing apps and services that either add on or compete with the major players. There hasn’t been enough a

Slack snags corporate directory startup Rimeto to up its people search game

For the second time in less than 24 hours, an enterprise company bought an early-stage startup. Yesterday afternoon DocuSign acquired Liveoak, and this morning Slack announced it was buying corporate

Slack announces Connect, an improved way for companies to talk to one another

Virtual events are the new norm for product rollouts in 2020, with Slack taking to the internet earlier today to talk about a new part of its service called Slack Connect. On the heels of Apple’

NYSE seeks SEC approval for more direct listings

The New York Stock Exchange filed an amendment today with the Securities and Exchange Commission to allow for more direct listings. Direct listings offer a more streamlined method for companies to go

Spike raises $8 million to make your email look like a chat app

Asynchronous chat apps like Slack have done their best to kill email, but maybe the key to chat replacing email is just making email look like chat? That’s the idea of Spike, a productivity star

The accelerating digital transformation, redux

Earlier this week, TechCrunch covered a grip of earnings reports showing that some companies helping other businesses move to modern software solutions are seeing accelerated growth. Inside the Softwa

Slack’s new integration deal with AWS could also be about tweaking Microsoft

Slack and Amazon announced a big integration late yesterday afternoon. As part of the deal, Slack will use Amazon Chime for its call feature, while reiterating its commitment to use AWS as its preferr

Slack drops 10%+ after its revenue growth, guidance fail to impress

Today Slack reported its earnings results for the three months ending April 30, 2020, the first quarter of its fiscal 2021. The well-known SaaS chat service posted revenue of $201.7 million, up 50% co

Workvivo, a platform for employee culture, raises a $16M Series A from Tiger Global

Workvivo, an employee communications platform founded only three years ago, has raised $16 million in a Series A funding led by Tiger Global, which is best known for large growth-oriented rounds. Also

(Update: it’s back) Slack is currently fixing performance issues that prevented some users from connecting

Update: Slack says connection issues are now fixed for everyone. Everyone should be able to connect to Slack now. Please let us know at feedback@slack.com if you have any connection trouble. Thank you

Atlassian acquires Halp to bring Slack integration to the forefront

Atlassian announced today that it was acquiring Halp, an early-stage startup that enables companies to build integrated help desk ticketing and automated answers inside Slack. The companies did not di

Slack now strips location data from uploaded images

Slack has started to strip uploaded photos of their metadata. What may seem like an inconsequential change to how the tech giant handles storing files on its servers, it will make it far more difficul

NYSE trading and IPOs won’t halt through COVID-19 says vice chairman

Trading and IPOs on the New York Stock Exchange will continue through any economic tremors the COVID-19 crisis may cause. That’s according to the NYSE’s vice chairman, John Tuttle, who spo

Leverice is a team messenger app that’s taking aim at information overload

Meet Leverice: A team messenger and collaboration platform that’s aiming to compete with b2b giants like Slack by tackling an issue that continues to plague real-time messaging — namely, &

Replace non-stop Zoom with remote office avatars app Pragli

Could avatars that show what co-workers are up to save work-from-home teams from constant distraction and loneliness? That’s the idea behind Pragli, the Bitmoji for the enterprise. It’s a
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