Transportation

California DMV immediately suspends Cruise’s robotaxi permit

Comment

Cruise driverless taxi turning right over crosswalk
Image Credits: Cruise

The California Department of Motor Vehicles said Tuesday it has immediately suspended Cruise’s deployment and driverless testing permits, ending the GM self-driving car subsidiary’s robotaxi operations in San Francisco just months after receiving the last necessary permit to commercialize its operations.

The DMV’s order of suspension, which TechCrunch has viewed, states that Cruise withheld video footage from an ongoing investigation, prompting the agency to suspend its permit. The DMV said it met with Cruise representatives on October 3, one day after an incident that left a pedestrian, who had initially been hit by a human-driven car, stuck under a Cruise robotaxi.

The order stated:

“During the meeting, the department was shown video footage of the accident captured by the AV’s onboard cameras. The video footage present to the department ended with the AV’s initial stop following the hard-braking maneuver. Footage of the subsequent movement of the AV to perform a pullover maneuver was not shown to the department and Cruise did not disclose that any additional movement of the vehicle had occurred after the initial stop of the vehicle. The department only learned of the AV’s subsequent movement via discussion with another government agency. The department requested Cruise provide a copy of the video with the additional footage, which was received by the department on October 13, 2023.”

The DMV did not disclose name of the other agency. However, sources aware of the incident told TechCrunch the U.S. National Highway Traffic Safety Administration shared the information. It should be noted that NHTSA opened its own investigation into Cruise’s autonomous vehicle system following several incidents involving pedestrians in San Francisco, including the October 2 event.

The portion of the video that the DMV says it did not initially view showed the Cruise robotaxi, after coming to a complete stop, attempting a pullover maneuver while the pedestrian was underneath the vehicle. The AV traveled about 20 feet and reached a speed of 7 miles per hour before coming to a complete and final stop, the order reads.

The DMV later stated in the order that Cruise’s omission hinders the ability of the department to effectively and timely evaluate the safe operation of the company’s vehicles and puts the safety of the public at risk.

Cruise told TechCrunch that it shared the entire video with the DMV. The DMV told TechCrunch it stands by its assessment.

“Public safety remains the California DMV’s top priority, and the department’s autonomous vehicle regulations provide a framework to facilitate the safe testing and deployment of this technology on California public roads,” the DMV said in a statement. “When there is an unreasonable risk to public safety, the DMV can immediately suspend or revoke permits. There is no set time for a suspension.”

The DMV, which regulates autonomous vehicle testing and deployments in the state, said Cruise must meet a number of steps to reinstate its suspended permits, which the agency will not approve until the company has fulfilled the requirements to the department’s satisfaction. This decision does not impact the company’s permit for testing with a safety driver, the DMV added.

The California DMV said the decision to suspend the permits was made after the agency determined the vehicles were not safe for the public’s operation and that Cruise misrepresented information related to the autonomous vehicle technology in its vehicles. The department also said that the conduct of autonomous vehicle testing on public roads by Cruise presented an unreasonable risk to the public.

Cruise said it learned of the California DMV’s suspension of its driverless permits at 10:30 a.m. today, 15 minutes after the agency issued a press release. Cruise spokesperson Hannah Lindow emailed the following statement, which was also posted on the social media site X:

“As a result, we will be pausing operations of our driverless AVs in San Francisco. Ultimately, we develop and deploy autonomous vehicles in an effort to save lives. In the incident being reviewed by the DMV, a human hit and run driver tragically struck and propelled the pedestrian into the path of the AV. The AV braked aggressively before impact and because it detected a collision, it attempted to pull over to avoid further safety issues. When the AV tried to pull over, it continued before coming to a final stop, pulling the pedestrian forward. Our thoughts continue to be with the victim as we hope for a rapid and complete recovery.

Shortly after the incident, our team proactively shared information with the California DMV, CPUC, and NHTSA, including the full video. We have stayed in close contact with regulators to answer their questions and assisted the police with identifying the vehicle of the hit and run driver. Our teams are currently doing an analysis to identify potential enhancements to the AV’s response to this kind of extremely rare event.”

The suspension comes less than three months after Cruise, and competitor Waymo, received the final permit required to offer commercial robotaxi services across San Francisco 24 hours a day, seven days a week. That permit was issued by the California Public Utilities Commission, which regulates commercial driverless ride-hailing permits. However, without the DMV’s permits, which allow for driverless vehicles to be on public roads, the CPUC permit is essentially worthless.

The CPUC approved the final permit despite opposition from residents and some city officials who pointed to numerous instances of vehicles malfunctioning and stopping in the middle of the street — referred to as “bricking” — blocking the flow of traffic, public transit and emergency responders.

That win was short-lived, however. A string of incidents occurred within days of receiving the CPUC permit, including a collision between a Cruise robotaxi and an emergency vehicle that left a passenger injured. The DMV told Cruise it had to reduce its robotaxi fleet to 50% while the department investigated that incident. That prompted some San Francisco city officials to formally request that state regulators redo an August hearing that expanded robotaxi permits for Cruise and Waymo.

Pressure to suspend or revoke Cruise’s permits escalated after an October 2 incident that left a woman stuck underneath a Cruise robotaxi after being hit by a human-driven vehicle. Video captured by Cruise and viewed by TechCrunch showed a robotaxi braking and then running over a pedestrian who was lying in the street after being struck by a human-driven car and launched in front of the autonomous vehicle. Cruise said in its account of the events that the robotaxi “braked aggressively” to minimize impact. Still, the pedestrian was run over and then stuck under the vehicle, according to police as well as video from local bystanders that show the person under the robotaxi.

TechCrunch saw the abbreviated video; at the time, it was presented as the complete video.

San Francisco police launched an investigation into the incident. The NHTSA opened its own investigation soon after.

More TechCrunch

The Series C funding, which brings its total raise to around $95 million, will go toward mass production of the startup’s inaugural products

AI chip startup DEEPX secures $80M Series C at a $529M valuation 

A dust-up between Evolve Bank & Trust, Mercury and Synapse has led TabaPay to abandon its acquisition plans of troubled banking-as-a-service startup Synapse.

Infighting among fintech players has caused TabaPay to ‘pull out’ from buying bankrupt Synapse

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

The Twitter for Android client was “a demo app that Google had created and gave to us,” says Particle co-founder and ex-Twitter employee Sara Beykpour.

Google built some of the first social apps for Android, including Twitter and others

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

Plinky lets you solve the problem of saving and organizing links from anywhere with a focus on simplicity and customization.

Plinky is an app for you to collect and organize links easily

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

For cancer patients, medicines administered in clinical trials can help save or extend lives. But despite thousands of trials in the United States each year, only 3% to 5% of…

Triomics raises $15M Series A to automate cancer clinical trials matching

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Tap, tap.…

Tesla drives Luminar lidar sales and Motional pauses robotaxi plans

The newly announced “Public Content Policy” will now join Reddit’s existing privacy policy and content policy to guide how Reddit’s data is being accessed and used by commercial entities and…

Reddit locks down its public data in new content policy, says use now requires a contract

Eva Ho plans to step away from her position as general partner at Fika Ventures, the Los Angeles-based seed firm she co-founded in 2016. Fika told LPs of Ho’s intention…

Fika Ventures co-founder Eva Ho will step back from the firm after its current fund is deployed

In a post on Werner Vogels’ personal blog, he details Distill, an open-source app he built to transcribe and summarize conference calls.

Amazon’s CTO built a meeting-summarizing app for some reason

Paris-based Mistral AI, a startup working on open source large language models — the building block for generative AI services — has been raising money at a $6 billion valuation,…

Sources: Mistral AI raising at a $6B valuation, SoftBank ‘not in’ but DST is

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

Dating apps and other social friend-finders are being put on notice: Dating app giant Bumble is looking to make more acquisitions.

Bumble says it’s looking to M&A to drive growth

When Class founder Michael Chasen was in college, he and a buddy came up with the idea for Blackboard, an online classroom organizational tool. His original company was acquired for…

Blackboard founder transforms Zoom add-on designed for teachers into business tool

Groww, an Indian investment app, has become one of the first startups from the country to shift its domicile back home.

Groww joins the first wave of Indian startups moving domiciles back home from US

Technology giant Dell notified customers on Thursday that it experienced a data breach involving customers’ names and physical addresses. In an email seen by TechCrunch and shared by several people…

Dell discloses data breach of customers’ physical addresses

Featured Article

Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

The Israeli startup has raised $5.5M for its platform that uses “statistical AI” to generate synthetic data that it says is as good as the real thing.

10 hours ago
Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

Hydrow, the at-home rowing machine maker, announced Thursday that it has acquired a majority stake in Speede Fitness, the company behind the AI-enabled strength training machine. The rowing startup also…

Rowing startup Hydrow acquires a majority stake in Speede Fitness as their CEO steps down

Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global…

Retell AI lets companies build ‘voice agents’ to answer phone calls

TikTok is starting to automatically label AI-generated content that was made on other platforms, the company announced on Thursday. With this change, if a creator posts content on TikTok that…

TikTok will automatically label AI-generated content created on platforms like DALL·E 3

India’s mobile payments regulator is likely to extend the deadline for imposing market share caps on the popular UPI (unified payments interface) payments rail by one to two years, sources…

India likely to delay UPI market caps in win for PhonePe-Google Pay duopoly

Line Man Wongnai, an on-demand food delivery service in Thailand, is considering an initial public offering on a Thai exchange or the U.S. in 2025.

Thai food delivery app Line Man Wongnai weighs IPO in Thailand, US in 2025

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?