Featured Article

Why Halo is betting on a remote-operated car-sharing service

After a delay, the remote-driven car-share feature is expected to roll out this summer

Comment

Halo remote assist car sharing
Image Credits: Halo

Driverless cars are often marketed as a safe and convenient means of travel that allows customers to watch movies, scroll through TikTok or nap — all without worrying about taking over control. Whether it’s in a personal vehicle (which to remind everyone, there are currently no personal autonomous cars for sale) or ride-hailing service like Cruise or Waymo, the big sales pitch is you don’t have to drive.

Halo has a different approach. The Las Vegas car-sharing startup is working toward fleet vehicle autonomy. The rub is that customers will not have access to self-driving features. Instead, the technology is only being used as a valet service for people looking for a short-term rental.

Halo is like Car2go, ZipCar, Gig Share and other car-sharing services with the extra benefit of the vehicle being delivered to a customer’s destination via a teleoperations system that lets a human pilot the vehicle through city streets from a remote location.

Halo car remote driving car sharing
Image Credits: Halo

Well, eventually. Currently, most vehicles in the fleet are being delivered to customers by human drivers. But the company is testing its remote-driver system with a small subset of vehicles in Vegas and hopes to expand that pilot to customers in June or July of this year. (The company had previously planned to remove the human safety operator from behind the wheel and only use its remote driver system by the end of 2022.)

To handle human-free (sort-of) deployments Halo has built its own remote driving system. A person back at the office pilots a vehicle in a rig similar to what high-end iRig gamers use but with a real car at the other end that has a top speed of 25 miles per hour.

Navigating toward profitability

Self-driving vehicles have been the core of many failed endeavors. One of the largest disasters was when Uber invested heavily in the technology before eventually selling off its autonomous division to Aurora. Autonomous Ubers were supposed to be the path to profitability for the company. Instead, it proved too difficult and costly.

Halo CEO founder Anand Nandakumar is under no illusion that the tech is right around the corner.

“What I found was autonomous (technology) is going to take another 15 years to be commercially ready as a real, commercial-ready viable product,” Nandakumar told TechCrunch.

Delivering EVs to customers is less about showcasing what the company can do and more about streamlining the business over the long term. Currently, a driver handles about four to five in-person deliveries a day. Once these drivers go remote, that number jumps to 10 deliveries a day.

The idea is that Halo will lose money while delivering the vehicle, but then recoup those losses and more when the customer drives the car around for $12 an hour. That’s cheaper than offerings from Uber or Lyft and delivery times should be on par with those ride-hailing services.

By distributing its vehicles around a metropolitan area (in partnership with local authorities) Halo aims to deliver a car to a customer in six to seven minutes. After that, “the car is kept by the customer for several hours. So we make a good chunk of margin in the time the customer keeps the car,” Nandakumar said. At that point, the vehicle can be remotely navigated to where it’s needed next or deployed to a parking space.

In the future, to bring Halo even closer to ride-hailing services it hopes to introduce one-way rentals. Currently, all rentals are round trip. Delivery and pick-up happen in the same location. Picking up the vehicle in one spot and dropping it off at another means the customers don’t need to find parking. They can theoretically just get out of the car and let it drive off on its own.

“What we’re saying is people don’t mind driving their own cars,” Nandakumar said.

A fiscally sane new world

Halo is attempting to grow while avoiding some of the pitfalls — like runaway costs and parking restrictions — that have plagued other ride-hailing and car-sharing companies.

Nandakumar notes that the company has been running lean since its inception four years ago. They have a small crew and instead of expanding quickly, Halo has been laser-focused on making sure what they’re selling works well in Las Vegas. The remotely piloted vehicles will be deployed in downtown Vegas with a small fleet.

Nandakumar believes Halo can launch with a fleet that’s 1/10th the size of what a traditional car-sharing company needs. It’s also working closely with the city to secure parking spaces — a seemingly small but critical detail that has upended the ambitions of car-sharing companies in the other cities.

And don’t expect Halo to evolve into a self-driving ride-hailing service. The company’s revenue comes from customers driving the vehicle on their own. Nandakumar notes that a robotaxi business plan wouldn’t be profitable. Instead, the self-driving and remote-driving tech can be used to move the vehicles remotely around the city for optimal deployment.

The hardware and aftermarket

A quick ride in one of the company’s remotely piloted Kia Niro EVs is mostly uneventful. Sitting behind the wheel communicating with the actual driver in Las Vegas, Nandakumar only takes control once to navigate around a bollard. With a self-imposed top speed of 25 miles-per-hour for all remotely piloted vehicles, it’s a mostly very slow, very boring experience.

The EV itself is outfitted with six cameras mounted to the roof delivering a 360-degree view of the world. The front of the vehicle uses five cameras for a 210-degree view of the world. Essentially, the remote driver can see more of the world than the people inside the SUV.

Everything is bolted on including the antennas from three of the major cellular networks. The idea is to have network redundancy. If one connection goes dark, there are two more to fall back on. Halo has also partnered with T-Mobile to give the vehicles higher-priority access to the carrier’s network. This should — in theory — help keep the vehicles running during moments of high network usage.

Halo plans on adding the Chevy Bolt to the fleet. Of course, it’ll need to hurry since GM has decided to end production of that vehicle at the end of the year.

As for future vehicles, Nandakumar talks about adding EV pickups. Most people only need the hauling capability of a truck for a few hours, he mused. Why not offer them one that’s delivered to their house and then drives away after the trip to Home Depot?

What’s really interesting is that all these hardware additions to the vehicle can be removed. No wires are cut, and there’s no drilling involved. Essentially Halo’s EVs can be returned to their original condition without much fuss, allowing Halo to sell the vehicles when they’re done with them.

Another way in which Halo is being fiscally responsible in a highly volatile market. All of these car-related businesses have been a gamble. Halo’s approach is using what works now instead of waiting for what’s on the horizon. Plus, if you’re going to gamble on car-sharing, it might as well happen in Vegas.

More TechCrunch

A dust-up between Evolve Bank & Trust, Mercury and Synapse has led TabaPay to abandon its acquisition plans of troubled banking-as-a-service startup Synapse.

Infighting among fintech players has caused TabaPay to ‘pull out’ from buying bankrupt Synapse

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

The Twitter for Android client was “a demo app that Google had created and gave to us,” says Particle co-founder and ex-Twitter employee Sara Beykpour.

Google built some of the first social apps for Android, including Twitter and others

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

Plinky lets you solve the problem of saving and organizing links from anywhere with a focus on simplicity and customization.

Plinky is an app for you to collect and organize links easily

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

For cancer patients, medicines administered in clinical trials can help save or extend lives. But despite thousands of trials in the United States each year, only 3% to 5% of…

Triomics raises $15M Series A to automate cancer clinical trials matching

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Tap, tap.…

Tesla drives Luminar lidar sales and Motional pauses robotaxi plans

The newly announced “Public Content Policy” will now join Reddit’s existing privacy policy and content policy to guide how Reddit’s data is being accessed and used by commercial entities and…

Reddit locks down its public data in new content policy, says use now requires a contract

Eva Ho plans to step away from her position as general partner at Fika Ventures, the Los Angeles-based seed firm she co-founded in 2016. Fika told LPs of Ho’s intention…

Fika Ventures co-founder Eva Ho will step back from the firm after its current fund is deployed

In a post on Werner Vogels’ personal blog, he details Distill, an open-source app he built to transcribe and summarize conference calls.

Amazon’s CTO built a meeting-summarizing app for some reason

Paris-based Mistral AI, a startup working on open source large language models — the building block for generative AI services — has been raising money at a $6 billion valuation,…

Sources: Mistral AI raising at a $6B valuation, SoftBank ‘not in’ but DST is

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

Dating apps and other social friend-finders are being put on notice: Dating app giant Bumble is looking to make more acquisitions.

Bumble says it’s looking to M&A to drive growth

When Class founder Michael Chasen was in college, he and a buddy came up with the idea for Blackboard, an online classroom organizational tool. His original company was acquired for…

Blackboard founder transforms Zoom add-on designed for teachers into business tool

Groww, an Indian investment app, has become one of the first startups from the country to shift its domicile back home.

Groww joins the first wave of Indian startups moving domiciles back home from US

Technology giant Dell notified customers on Thursday that it experienced a data breach involving customers’ names and physical addresses. In an email seen by TechCrunch and shared by several people…

Dell discloses data breach of customers’ physical addresses

Featured Article

Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

The Israeli startup has raised $5.5M for its platform that uses “statistical AI” to generate synthetic data that it says is as good as the real thing.

7 hours ago
Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

Hydrow, the at-home rowing machine maker, announced Thursday that it has acquired a majority stake in Speede Fitness, the company behind the AI-enabled strength training machine. The rowing startup also…

Rowing startup Hydrow acquires a majority stake in Speede Fitness as their CEO steps down

Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global…

Retell AI lets companies build ‘voice agents’ to answer phone calls

TikTok is starting to automatically label AI-generated content that was made on other platforms, the company announced on Thursday. With this change, if a creator posts content on TikTok that…

TikTok will automatically label AI-generated content created on platforms like DALL·E 3

India’s mobile payments regulator is likely to extend the deadline for imposing market share caps on the popular UPI (unified payments interface) payments rail by one to two years, sources…

India likely to delay UPI market caps in win for PhonePe-Google Pay duopoly

Line Man Wongnai, an on-demand food delivery service in Thailand, is considering an initial public offering on a Thai exchange or the U.S. in 2025.

Thai food delivery app Line Man Wongnai weighs IPO in Thailand, US in 2025

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?

Google has found a way to bring a variation of its clever “Circle to Search” gesture to iPhone users. The new interaction, launched in January, allows Android users to search…

Google brings a variation on ‘Circle to Search’ to iPhone users