Enterprise

Sapho gets $14M more to make legacy software more useful with ‘micro apps’

Comment

Image Credits:

In recent years, Microsoft, Facebook and Slack (and many more) have all built new productivity platforms for workers to integrate and communicate about dozens of other API-enabled enterprise apps, but what about productivity tools for those enterprises that have no appetite or budget to rip out and replace software that they’ve been using for years? Well, there’s an app for that, too.

Sapho, which has developed a platform that lets you build “micro apps” for older legacy software packages (often without any APIs at all) to make them more useful and used (“as easy as using Facebook” is the pitch from CEO and cofounder Fouad ElNaggar), has picked up $14 million in a Series B round of funding — raised as the startup continues to pick up speed among enterprises using older software, growing revenues 320 percent and customers 200 percent in 2016.

Typical categories covered in Sapho’s range include expense reporting, sales software, IT support tickets and HR tasks.

Sapho added a Microsoft Teams integration earlier this month, and it also added an integration with IBM Domino (the server side of the legacy service IBM Notes) this past February. It also integrates with software from Microsoft Dynamics, Oracle’s EBS, Salesforce and SAP ERP.

That momentum has also meant that Sapho has been attracting M&A attention: close sources tell us that both Microsoft and IBM are among a group who have talked to the startup about buying it outright as a route to offering micro apps building and administering services to enterprises direct, rather than letting a third party do it for them.

Sapho’s valuation is not being disclosed, but ElNaggar tells us that its increased nearly three-fold since its last round, a Series A of $9.5 million in June 2016, announced at the same time as Sapho launched out of closed beta. The company has raised $27 million to date and is not yet profitable, investing everything in growth at the moment, he added.

The rush of new cloud services from the likes of Amazon, Microsoft, Salesforce, Box and so many more has taken the IT industry by storm. Many small companies and some larger ones are jumping into the new wave of IT with both feet by buying into cloud-based products that can be used in the office, on the go on your phone and maybe even through your watch or Echo speaker.

But that is not the whole story: there is a lot of legacy software still being used by large enterprises, and in many cases the cost of it has already been depreciated to zero, noted cofounder Peter Yared, making it a compelling concept for companies to figure out how to continue to use that rather than invest in something new.

“In Silicon Vally people love to talk about running Docker and Kubernetes, and that is the future of the enterprise stack maybe 15 years from now, but the reality today is that we’ve got security concerns and an IT team that is not ready to make that migration,” said ElNaggar.

“The cost required to migrate is so abhorrent and risky that if they can find a way to get more value out of systems tat have been depreciated to zero on balance sheet, if they have a way of triple productivity on an asset that is sitting with zero dollars on balance sheet, then that’s what they will do. Plus, there’s tens of billions in revenue still running on top of AS/400s.” (IBM’s legacy system, first introduced in 1988.)

There are other reasons why businesses might be reluctant to “rip and replace,” for example in cases where companies merge with each other and bring in their own legacy systems and large armies of employees that are already having to adjust to a range of other merger-related shifts.

Sapho may focus on ways to make legacy software more modern, but the product itself is a product very much of the new wave of IT applications and how they are priced on demand: it is $4 per active user per month, with a one-time connection fee “to connect the gnarly older stuff” in the words of Yared.

“Our whole thesis behind pricing was that we hated getting burned for licensing for people who didn’t use the software when we were back at CBS Interactive,” he noted (both he and ElNaggar are alums of the media company). “Our thesis is to make 2,000 people more successful, and when we can build micro-applications for 2,000 people, then they get addicted and use them.” In that regard, Sapho is taking a route to revenues that is not unlike Slack’s. ElNaggar said that currently the utilization rate is over 90 percent for Sapho. 

This Series B round was led by previous investor Caffeinated Capital, with participation also from new investor Felicis Ventures, along with other previous investors Alsop Louie Partners, SoftTech VC, Morado Ventures, AME Cloud, and Bloomberg Beta.

“I have seen Sapho’s traction firsthand with Fortune 500 customers looking to modernize their existing systems and improve employee productivity,” said Raymond Tonsing, founder and MD of Caffeinated Capital, said in a statement. “As someone who is always on the lookout for transformational companies with exceptional founders and a world-class team, I believe Sapho is in the right spot to transform enterprise systems while also fundamentally improving how people work.”

Tonsing was the first angel investor in Sapho and also invests in Affirm, Docker, Color Genomics and many others. He also has an interesting track record of exits in developer-focused startups: he was also a backer of Parse (the developer platform sold to Facebook) and Appurify (an app testing platform sold to Google).

More TechCrunch

The Series C funding, which brings its total raise to around $95 million, will go toward mass production of the startup’s inaugural products

AI chip startup DEEPX secures $80M Series C at a $529M valuation 

A dust-up between Evolve Bank & Trust, Mercury and Synapse has led TabaPay to abandon its acquisition plans of troubled banking-as-a-service startup Synapse.

Infighting among fintech players has caused TabaPay to ‘pull out’ from buying bankrupt Synapse

The problem is not the media, but the message.

Apple’s ‘Crush’ ad is disgusting

The Twitter for Android client was “a demo app that Google had created and gave to us,” says Particle co-founder and ex-Twitter employee Sara Beykpour.

Google built some of the first social apps for Android, including Twitter and others

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

Plinky lets you solve the problem of saving and organizing links from anywhere with a focus on simplicity and customization.

Plinky is an app for you to collect and organize links easily

The keynote kicks off at 10 a.m. PT on Tuesday and will offer glimpses into the latest versions of Android, Wear OS and Android TV.

Google I/O 2024: How to watch

For cancer patients, medicines administered in clinical trials can help save or extend lives. But despite thousands of trials in the United States each year, only 3% to 5% of…

Triomics raises $15M Series A to automate cancer clinical trials matching

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Tap, tap.…

Tesla drives Luminar lidar sales and Motional pauses robotaxi plans

The newly announced “Public Content Policy” will now join Reddit’s existing privacy policy and content policy to guide how Reddit’s data is being accessed and used by commercial entities and…

Reddit locks down its public data in new content policy, says use now requires a contract

Eva Ho plans to step away from her position as general partner at Fika Ventures, the Los Angeles-based seed firm she co-founded in 2016. Fika told LPs of Ho’s intention…

Fika Ventures co-founder Eva Ho will step back from the firm after its current fund is deployed

In a post on Werner Vogels’ personal blog, he details Distill, an open-source app he built to transcribe and summarize conference calls.

Amazon’s CTO built a meeting-summarizing app for some reason

Paris-based Mistral AI, a startup working on open source large language models — the building block for generative AI services — has been raising money at a $6 billion valuation,…

Sources: Mistral AI raising at a $6B valuation, SoftBank ‘not in’ but DST is

You can expect plenty of AI, but probably not a lot of hardware.

Google I/O 2024: What to expect

Dating apps and other social friend-finders are being put on notice: Dating app giant Bumble is looking to make more acquisitions.

Bumble says it’s looking to M&A to drive growth

When Class founder Michael Chasen was in college, he and a buddy came up with the idea for Blackboard, an online classroom organizational tool. His original company was acquired for…

Blackboard founder transforms Zoom add-on designed for teachers into business tool

Groww, an Indian investment app, has become one of the first startups from the country to shift its domicile back home.

Groww joins the first wave of Indian startups moving domiciles back home from US

Technology giant Dell notified customers on Thursday that it experienced a data breach involving customers’ names and physical addresses. In an email seen by TechCrunch and shared by several people…

Dell discloses data breach of customers’ physical addresses

Featured Article

Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

The Israeli startup has raised $5.5M for its platform that uses “statistical AI” to generate synthetic data that it says is as good as the real thing.

15 hours ago
Fairgen ‘boosts’ survey results using synthetic data and AI-generated responses

Hydrow, the at-home rowing machine maker, announced Thursday that it has acquired a majority stake in Speede Fitness, the company behind the AI-enabled strength training machine. The rowing startup also…

Rowing startup Hydrow acquires a majority stake in Speede Fitness as their CEO steps down

Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global…

Retell AI lets companies build ‘voice agents’ to answer phone calls

TikTok is starting to automatically label AI-generated content that was made on other platforms, the company announced on Thursday. With this change, if a creator posts content on TikTok that…

TikTok will automatically label AI-generated content created on platforms like DALL·E 3

India’s mobile payments regulator is likely to extend the deadline for imposing market share caps on the popular UPI (unified payments interface) payments rail by one to two years, sources…

India likely to delay UPI market caps in win for PhonePe-Google Pay duopoly

Line Man Wongnai, an on-demand food delivery service in Thailand, is considering an initial public offering on a Thai exchange or the U.S. in 2025.

Thai food delivery app Line Man Wongnai weighs IPO in Thailand, US in 2025

Ever wonder why conversational AI like ChatGPT says “Sorry, I can’t do that” or some other polite refusal? OpenAI is offering a limited look at the reasoning behind its own…

OpenAI offers a peek behind the curtain of its AI’s secret instructions

The federal government agency responsible for granting patents and trademarks is alerting thousands of filers whose private addresses were exposed following a second data spill in as many years. The…

US Patent and Trademark Office confirms another leak of filers’ address data

As part of an investigation into people involved in the pro-independence movement in Catalonia, the Spanish police obtained information from the encrypted services Wire and Proton, which helped the authorities…

Encrypted services Apple, Proton and Wire helped Spanish police identify activist

Match Group, the company that owns several dating apps, including Tinder and Hinge, released its first-quarter earnings report on Tuesday, which shows that Tinder’s paying user base has decreased for…

Match looks to Hinge as Tinder fails

Private social networking is making a comeback. Gratitude Plus, a startup that aims to shift social media in a more positive direction, is expanding its wellness-focused, personal reflections journal to…

Gratitude Plus makes social networking positive, private and personal

With venture totals slipping year-over-year in key markets like the United States, and concern that venture firms themselves are struggling to raise more capital, founders might be worried. After all,…

Can AI help founders fundraise more quickly and easily?