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Hello and welcome to Daily Crunch for July 27, 2021. Today is a good day not only because the U.S. women’s national soccer team is heading to the Olympics quarter finals (shoutout Gotham’s Carli Lloyd!), but also because Danny Crichton just published an incredibly interesting EC-1 digging into RapidSOS. Danny has previously written extensively about disaster tech, a growth industry of sorts given the changing climate. OK, now to tech news! — Alex

The RapidSOS EC-1

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Startups/VC

Kicking off today’s startup notes, let’s talk about stock. Startup shares, to be precise. Mostly investors get preferred shares, because they can demand better equity as they are bringing capital to the table. Founders and staff tend to get common stock. Which, as the name implies, is not as good as preferred. But there’s a venture capital firm in Boston called Pillar VC that buys common stock in its investments. One of its investors, Jamie Goldstein, wrote an essay for TechCrunch sharing what he’s learned from the process. It’s worth reading.

Before we get into funding rounds, NowRx CEO and co-founder Cary Breese wrote an op-ed for TechCrunch discussing the delivery market. Given how much money is flowing into so-called instant grocery startups, it’s also worth your time.

The RapidSOS EC-1

According to one estimate, Americans place 240 million 911 calls each year.

Sending emergency services to the right location sounds straightforward, but each call is routed through one of thousands of call centers known as public safety answering points (PSAPs).

“Every 911 center is very different and they are as diverse and unique as the communities that they serve,” said Karin Marquez, senior director of public safety at RapidSOS.

One PSAP that serves New York City is a 450,000-square-foot, blast-resistant cube set on nine acres, but “you have agencies in rural America that have one person working 24/7 and they’re there to answer three calls a day,” Marquez noted.

Founded eight years ago, RapidSOS processes more than 150 million emergencies each year across approximately 5,000 PSAPs. The company’s technology helps call centers integrate requests from cell phones, landlines and IoT devices.

“Its technology is almost certainly integrated into the smartphone you’re carrying and many of the devices you have lying around,” Managing Editor Danny Crichton writes in a four-part series that studies the company’s origins:

“I’ve honestly never met a company like RapidSOS with so many signed partnerships,” says Danny, who initially wrote about the firm six years ago.

“It’s closed dozens of partnerships and business development deals, and with some of the biggest names in tech. How does it do it? This story is about how it built a successful BD engine.”

The RapidSOS EC-1

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Big Tech Inc.

TechCrunch is about to dive into a whole mess of Big Tech earnings in a moment, so we’ll be brief regarding Big Tech news today. Here’s a rapid-fire rundown:

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