It’s estimated that over $400 billion are spent annually to run customer contact centers around the world. To cut costs, in recent years, contact centers have embraced AI and automation; researc

Impact investor Goodwell Investments and Oxfam Novib, a Dutch foundation and Oxfam International affiliate, have set up Pepea, a €20 million ($21.7m) fund, to provide financing to early-stage startu

Effy is at a crossroads. The energy renovation company based in France is doing well, but it is addressing a market that is much bigger than anticipated. That’s why it is making a bet. The company j

After weeks of stalling, Twitter finally announced its new API price structures on Wednesday. These three tiers include a barebone free level mostly meant for content posting bots, a $100 per month ba

Unacademy has laid off 12% of its workforce, or over 350 roles, in its latest round of layoffs — just over four months after cutting about 350 roles in November. Unacademy co-founder and CEO Gaurav

When Stellantis brand Jeep descended on Moab, Utah this week for its annual off-roading and concept roadshow, electrification ruled the road. The automaker showed off this week seven concepts — four

Lyft might once again drop its shared rides offering, just one of several changes the company’s newly appointed CEO could make in a bid to focus on its core ride-hailing business and become prof

Hello, friends, and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package.

The first crewed flight test of Boeing’s Starliner capsule is facing yet another delay, with NASA officials saying Wednesday that it is now targeting no earlier than July 21 for launch. The space ag

UPDATE: Tesla tweaks Model 3 page of U.S. website encouraging buyers to take delivery now in anticipation of reduced tax incentives by March 31.  The U.S. Treasury Department’s guidance on bat

Microsoft is “exploring” putting ads in the responses given by Bing Chat, its new search agent powered by OpenAI’s GPT-4. While these sponsored responses are clearly labeled as such,

Sam Parr, founder of HubSpot-acquired newsletter and media brand The Hustle, doesn’t watch “Succession” because “it’s too real” (and because he prefers watching comedy compared to

Investors just pumped millions into Irrigreen, a startup vying to quench America’s thirsty lawns with “approximately 50% less water.” Seed investor Ulu led the $15 million funding ro

According to David Wechsler, a principal at OMERS Ventures, “having an embedded strategy is not required for venture funding.”

Online used vehicle retailer Shift Technologies cut its workforce by 30% in the first quarter as the company sought to reduce costs and eliminate duplicate positions following its merger with CarLotz,

  2022 was a tumultuous year for many fintech startups. But for Ramp, it was a year of opportunity. The company shared today that it saw its revenue grow by 4x last year, buoyed by what co-founde

There are some things you can set your watch to. The occasional global pandemic excepted, developer season is certainly one. After Google I/O and Microsoft Build, WWDC will return to Apple Park in Cup

Substack is framing its crowdfund as a way for its users to buy into the platform they use. The sticky bit is price.

Back in 2017, Instagram launched a bookmarking feature called “collections,” which allows users to organize the posts they save into private groupings for easier access. Now, Instagram is

With a drier than normal investment scene, founders are looking for more effective ways to reach the right VCs. To that end, over the past few weeks, thousands of founders have applied to land capital