Payment giant PayPal has closed its office in Malaysia as part of a restructuring of its customer support teams. The office, located in capital city Kuala Lumpur, was home to a team of customer servic
Here’s a concerning story from India, where the upcoming election is putting the use of social media in the spotlight. While the Indian government is putting Facebook, Google and other companies
Around 37 percent of Americans were subjected to severe hate and harassment online in 2018, according to a new study by the Anti-Defamation League, up from about 18 percent in 2017. And more than half
Unlike 2000 and 2008, everyone in the startup world is expecting a crash to come at any moment. But few are taking concrete steps to prepare for it.
A lengthy antitrust probe into how Facebook gathers data on users has resulted in Germany’s competition watchdog banning the social network giant from combining data on users across its own suit
Thanks to the rise of WhatsApp and other free calling and messaging apps, Skype is no longer the go-to service it once was for many people. But the company just added a new feature that might raise i
WhatsApp users updating to the latest version of the messaging app on iOS will find a new setting lurking at the bottom of the Privacy menu that adds support for Apple’s biometric authentication
Facebook’s lead data protection regulator in Europe has asked the company for an “urgent briefing” regarding plans to integrate the underlying infrastructure of its three social mess
In an effort to bolster its public credibility in the wake of a very rough year, Facebook is bringing a fierce former critic into the fold. Next month, longtime Electronic Frontier Foundation (EFF) co
Facebook is planning to roll out end-to-end encryption for Instagram messages, as part of a broader integration effort across the company’s messaging platforms, including WhatsApp and Faceboo
A year ago, Facebook-owned WhatsApp officially introduced its standalone app aimed at small business customers. Today, the WhatsApp Business app has grown to reach 5 million business customers, the co
After days of intermittent blackouts at the order of Zimbabwe’s Minister of State for National Security, ISPs have restored connectivity through a judicial order issued Monday.
European privacy campaigner Max Schrems has filed a fresh batch of strategic complaints at tech giants, including Amazon, Apple, Netflix, Spotify and YouTube. The complaints, filed via his nonprofit p
Indonesia, the world’s fourth largest country by population, has unblocked Tumblr nine months after it blocked the social networking site over pornographic content. Tumblr — which, disclai
Google has scrambled to remove third-party apps that led users to child porn sharing groups on WhatsApp in the wake of TechCrunch’s report about the problem last week. We contacted Google with the n
Text messaging has been around since the dawn of cellular technology, and sparked its own unique language. But it’s time to put sending regular SMS messages out to pasture. If you have an iPhone
Facebook isn't responsible for government decisions to clamp down on free expression. But the question remains: How can companies stop assisting authoritarian governments, inadvertently or otherwise?
WhatsApp chat groups are being used to spread illegal child pornography, cloaked by the app’s end-to-end encryption. Without the necessary number of human moderators, the disturbing content is s
WhatsApp is making group calls easier with a change to the way its mobile app works. Before, users would have to start a 1:1 video call, then add participants — there wasn’t an option to b
It’s official: Google is killing off Allo. The messaging app was only launched in September 2016, but it was pretty much flawed from the word go, with limited usage. Google was, once again, pai