WhatsApp

Many Big Tech companies are notoriously hard to get a hold of when running into any sort of problem. Yet, consumer-facing startups excel at customer support with far fewer resources.

Qwili, a startup that provides a hybrid sales product to micro and small merchants in South Africa, has raised $1.2 million in seed funding a year after closing an undisclosed pre-seed round. E4E Afri

Infobip, a cloud communications startup which – like Twillio – handles things like SMS, email, voice and WhatsApp messenger for customer engagement, has completed its acquisition of VoIP p

Viber, the messaging app owned by Japanese e-commerce giant Rakuten, has long been dancing around the area of fintech, launching services like money transfer and chatbot payments in various countries

Popular video calling and messaging app JusTalk claims to be both secure and encrypted. But a security lapse has proven the app to be neither secure nor encrypted after a huge cache of users’ un

Conversational commerce isn’t exactly a new phenomenon, with countless companies using live chats, messaging apps, chatbots, voice assistants and more to encourage consumers to part with their c

Research examining default settings and terms & conditions offered to minors by social media giants TikTok, WhatsApp and Instagram across 14 different countries — including the U.S., Brazil,

WhatsApp is rolling out a new update that will let you use any emoji as a reaction. The company first announced the emoji reaction feature in April, but started to make it available to everyone in May

One more hurdle up ahead for Activision Blizzard, the games giant behind Call of Duty that Microsoft is looking to acquire for $68.7 billion. The U.K.’s Competition and Markets Authority has ann

Three years after Facebook announced its ill-fated push into cryptocurrency, aka the Libra project, the tech giant has signalled another scaling back of its activity — announcing Friday that Nov

Security researchers at Lookout recently tied a previously unattributed Android mobile spyware, dubbed Hermit, to Italian software house RCS Lab. Now, Google threat researchers have confirmed much of

Telegram has amassed over 700 million monthly active users and is rolling out a premium tier with additional features as the instant messaging platform pushes to monetize a portion of its large user b

WhatsApp announced this week that it’s rolling out the ability for users to select who from their contact list can see their profile photo, about and “Last seen” status. Prior to the

WhatsApp is adding the ability for users to transfer their conversation chat history, photos, videos and voice messages from Android to iPhone via Apple’s Move to iOS app. Prior to this expansio

WhatsApp has been warned by European regulators it has one more month to fix its confusing terms of service, the Commission said today. The Meta-owned messaging platform has been under investigation b

“We have all seen the state of the market,” IRL CEO and co-founder Abraham Shafi wrote in a company-wide memo where the social app announced it would be dramatically cutting staff. Similar to doze

More than 80% of food delivery orders in Latin America are still made over phone calls and settled with cash. OlaClick, a young startup that is helping these restaurants sell online and collect money

Cybersecurity 101: Here's how you can reclaim — or delete — your Facebook data.

Thursday May 19, 2022, and it’s the last day of our in-person Mobility event. Tomorrow we take the journey to the mean streets of the world wide web, and you can still join us virtually! — Haje an

WhatsApp is continuing its push into the business market with today’s news it’s launching the WhatsApp Cloud API to all businesses worldwide. Introduced into beta testing last November, th