WhatsApp

PayPal shutters Malaysia office as part of customer service reorg

Payment giant PayPal has closed its office in Malaysia as part of a restructuring of its customer support teams. The office, located in capital city Kuala Lumpur, was home to a team of customer servic

Manipulating an Indian politician’s tweets is worryingly easy to do

Here’s a concerning story from India, where the upcoming election is putting the use of social media in the spotlight. While the Indian government is putting Facebook, Google and other companies

2018 really was more of a dumpster fire for online hate and harassment, ADL study finds

Around 37 percent of Americans were subjected to severe hate and harassment online in 2018, according to a new study by the Anti-Defamation League, up from about 18 percent in 2017. And more than half

How to prepare for an investment apocalypse

Unlike 2000 and 2008, everyone in the startup world is expecting a crash to come at any moment. But few are taking concrete steps to prepare for it.

German antitrust office limits Facebook’s data gathering

A lengthy antitrust probe into how Facebook gathers data on users has resulted in Germany’s competition watchdog banning the social network giant from combining data on users across its own suit

Skype can now blur the background during video calls

Thanks to the rise of WhatsApp and other free calling and messaging apps, Skype is no longer the go-to service it once was for many people. But the company just added a new feature that might raise i

WhatsApp adds support for Face ID/Touch ID biometric lock on iOS

WhatsApp users updating to the latest version of the messaging app on iOS will find a new setting lurking at the bottom of the Privacy menu that adds support for Apple’s biometric authentication

Facebook warned over privacy risks of merging messaging platforms

Facebook’s lead data protection regulator in Europe has asked the company for an “urgent briefing” regarding plans to integrate the underlying infrastructure of its three social mess

EFF lawyer joins WhatsApp as privacy policy manager

In an effort to bolster its public credibility in the wake of a very rough year, Facebook is bringing a fierce former critic into the fold. Next month, longtime Electronic Frontier Foundation (EFF) co

Facebook to encrypt Instagram messages ahead of integration with WhatsApp, Facebook Messenger

Facebook is planning to roll out end-to-end encryption for Instagram messages, as part of a broader integration effort across the company’s messaging platforms, including WhatsApp and Faceboo

WhatsApp Business app adds customer service features to its desktop and web apps

A year ago, Facebook-owned WhatsApp officially introduced its standalone app aimed at small business customers. Today, the WhatsApp Business app has grown to reach 5 million business customers, the co

Zimbabwe’s government faces off against its tech community over internet restrictions

After days of intermittent blackouts at the order of Zimbabwe’s Minister of State for National Security, ISPs have restored connectivity through a judicial order issued Monday.  

Privacy campaigner Schrems slaps Amazon, Apple, Netflix, others with GDPR data access complaints

European privacy campaigner Max Schrems has filed a fresh batch of strategic complaints at tech giants, including Amazon, Apple, Netflix, Spotify and YouTube. The complaints, filed via his nonprofit p

Indonesia unblocks Tumblr following its ban on adult content

Indonesia, the world’s fourth largest country by population, has unblocked Tumblr nine months after it blocked the social networking site over pornographic content. Tumblr — which, disclai

Google & Facebook fed ad dollars to child porn discovery apps

Google has scrambled to remove third-party apps that led users to child porn sharing groups on WhatsApp in the wake of TechCrunch’s report about the problem last week. We contacted Google with the n

Cybersecurity 101: How to choose and use an encrypted messaging app

Text messaging has been around since the dawn of cellular technology, and sparked its own unique language. But it’s time to put sending regular SMS messages out to pasture. If you have an iPhone

Facebook is not equipped to stop the spread of authoritarianism

Facebook isn't responsible for government decisions to clamp down on free expression. But the question remains: How can companies stop assisting authoritarian governments, inadvertently or otherwise?

WhatsApp has an encrypted child porn problem

WhatsApp chat groups are being used to spread illegal child pornography, cloaked by the app’s end-to-end encryption. Without the necessary number of human moderators, the disturbing content is s

WhatsApp makes group calls easier, but calls still limited to four people

WhatsApp is making group calls easier with a change to the way its mobile app works. Before, users would have to start a 1:1 video call, then add participants — there wasn’t an option to b

Google is killing off Allo, its latest messaging app flop

It’s official: Google is killing off Allo. The messaging app was only launched in September 2016, but it was pretty much flawed from the word go, with limited usage. Google was, once again, pai
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