messaging

Younger consumers use two or more apps for streaming music, mobile messaging, says Nielsen

Millennials' reputation for a lack of brand loyalty extends to digital services, according to a new report out from Nielsen this morning. The measurement firm's latest study looks into how the generat

Google Allo arrives on the web, only pairs with Android phones at launch

Google’s consumer-facing chat application Allo, a successor of sorts to Gchat, is today available on the web for desktop users. The service, which lets you chat with friends while taking advanta

Viber acquires Chatter Commerce, the startup behind its shopping keyboard

Messaging app Viber earlier this year made its first foray into shopping services with Instant Shopping, a feature that lets you search for items for sale via a keyboard when you have the messaging a

Is Amazon working on a new messaging app called Anytime?

Messaging apps today are one of the most popular ways consumers communicate today, not just with each other but, increasingly, with businesses and services. Now there are signs that we could see anoth

Intercom lands former Intuit exec Karen Peacock as its new COO

Intercom, a business messaging tool that enables companies to communicate directly with customers in an online context, announced today that it has hired former Intuit SVP Karen Peacock as company COO

YouTube’s mobile app will soon better display all video formats, add messaging

On the heels of a major redesign of its desktop site which delivered an overall cleaner look-and-feel and a “dark mode” for nighttime watching, YouTube this week announced it will soon rol

Facebook Messenger debuts a new look focused on improving navigation

Facebook Messenger is getting a new look. No, it’s not getting rid of its Stories feature, Messenger Day, but is instead making a series a smaller changes to the way the content on its home scre

Crunch Report | Symphony Messaging App Joins the Unicorn Club

It's Day 2 from Disrupt New York, Symphony joins the Unicorn Club, you can now sort Instagram stories by location and scientists 3D-printed ovaries and made mouse babies. All this on Crunch Report.

Amazon enables free calls and messages on all Echo devices with Alexa Calling

Amazon may have flopped with the Fire Phone, but don't count it out of the telephony game just yet. Alongside Amazon unveiling its newest Echo device earlier today (the Echo Show), the company also an

Let’s Watch It! allows friends to watch & react to videos together on iMessage

A new application for iMessage called “Let’s Watch It!” introduces an easy way for you to share and watch YouTube or Twitch videos with friends to watch together, as well as react to

Crunch Report | RetailMeNot Acquired for $630 Million

Trade in that old dusty GoPro for credit toward a new one, Instagram combines ephemeral and permanent messaging and RetailMeNot gets acquired for $630 million. All this on Crunch Report.

Google goes after Slack and splits Hangouts into Chat and Meet

Google's messaging strategy can be confusing, but if there's one thing that's clear after today's Cloud Next keynote, it's that the company is doubling down on the idea that Hangouts is its enterprise

Google Allo gets improved GIF and emoji support, easier access to Google Assistant

Allo, the messaging app Google launched into a crowded market last September, is getting an update today. The update focuses on improved support for emoji and GIFs (because that is, after all, what

Communication platform Layer raises $15M and acquires interactive messaging startup Cola

Layer, the messaging platform that won TechCrunch’s Startup Battlefield back in 2013, is making two big announcements today: It’s raised $15 million in Series B funding, and it’s acq

RCS, Google’s answer to iMessage, expands to 27 more carriers and OEMs

While messaging apps like WhatsApp, Messenger, Snapchat and WeChat rake in ever more users, features and relationships with key brands, and Apple’s iMessage continues to play strong with iPhon

WeChat users in China can now gift friends a Starbucks coffee via chat

Starbucks is furthering its push into China after it consummated its partnership with Tencent to introduce coffee gifting via WeChat, China’s top messaging app. WeChat, which recently revealed i

Messaging app Viber names mobile ad vet Djamel Agaoua as new CEO

While messaging app watchers are waiting for Snap Inc. to announce its IPO, another app has appointed a new CEO. Viber — the messaging app that was acquired by Rakuten in 2014 — has anno

The enterprise is the next logical step for Slack

Slack took a big step in its evolution as a startup yesterday when it launched Slack Enterprise Grid, the enterprise version of its popular messaging platform. For Slack to continue its growth traject

Kik snaps up video chat app maker Rounds for a reported $60-$80 million

Messaging company Kik has made its second major acquisition after it scooped up Israel-based mobile video app maker Rounds in an undisclosed deal. Though neither side is giving a price, you would imag

The new Google Voice launches, bringing a modern look, group chat, photo sharing & more

Confirming reports from earlier this month that a Google Voice update was in the works, Google today has launched a refreshed version of its VoIP calling service on mobile and the web. Largely, the up
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