messaging

  • Google brings RCS, a next-gen upgrade to SMS, to Rogers customers in Canada

    Google brings RCS, a next-gen upgrade to SMS, to Rogers customers in Canada

    In November, Google announced plans to bring RCS, a next-generation upgrade to SMS, and something of an iMessage alternative for Android users, to customers with Android phones on Sprint. At the time, Google said that it planned to roll out RCS to other carrier partners in the months ahead. In just over a month since the original announcement, a second carrier is coming onboard: Rogers… Read More

  • Salesforce LiveMessage brings messaging to Service Cloud

    Salesforce LiveMessage brings messaging to Service Cloud

    As more and more people use SMS and messaging apps like Facebook Messenger to interact with friends, it’s only logical that they want to interact with business that way too — and today Salesforce launched LiveMessage, a tool that helps customer service reps manage messaging traffic just like any customer interactions in Service Cloud. For starters, it supports SMS/MMS and… Read More

  • Dynamic Signal gets $25M led by Microsoft’s VC to replace the company bulletin board

    Dynamic Signal gets $25M led by Microsoft’s VC to replace the company bulletin board

    A wave of enterprise apps, from Slack through to Facebook’s Workplace, is tackling and changing how employees communicate with each other when they are both far apart and nearby. Now another startup in the same neighborhood as these has raised a significant round of funding to scale up. Dynamic Signal — which has built a platform that lets large businesses (customers include… Read More

  • Software is due for a bundling event Crunch Network

    Software is due for a bundling event

    We are approaching a new phase of enterprise software, where every niche of Software-as-a-Service has been filled and cloud companies are being consolidated into larger companies. Markets have a tendency to cycle from bundling to unbundling, and software is due for a bundling event. Read More

  • Listen makes phone numbers smarter with auto-responders, muting, reminders and more

    Listen makes phone numbers smarter with auto-responders, muting, reminders and more

    A new mobile application called Listen wants to make phone numbers smarter by giving you more control over who’s texting and calling, thanks to a variety of features like whitelists, reminders, auto-responders, mute buttons and more. The idea, explains the company, is to offer one “inbox” for everything that comes in via your phone number. The end result is a number you can… Read More

  • Happy 20th birthday, ICQ!

    Happy 20th birthday, ICQ!

    Uh-oh! It’s 20 years to the day since the introduction of one of the internet’s most well-remembered chat apps: ICQ. Read More

  • WhatsApp adds GIF support in iOS app

    WhatsApp adds GIF support in iOS app

    Amid increased competition from Apple’s iMessage, Snapchat, and Google’s new entry Allo, Facebook-owned WhatsApp has now rolled out support for sharing GIFs in its messaging application on iOS. According to the app update text in iTunes, the new feature will allow users to send and receive GIFs, including Live Photos and shorter videos, both of which can be now converted to… Read More

  • Google brings RCS, the next-gen upgrade to SMS, to Android phones on Sprint

    Google brings RCS, the next-gen upgrade to SMS, to Android phones on Sprint

    As promised earlier this year, Google is bringing RCS – Rich Communications Service, an upgrade to the SMS standard – to Android devices. Its first carrier partner on the initiative is Sprint, which is rolling out RCS messaging to its customers with Android devices, starting today. Once enabled, RCS will offer Android users an enhanced messaging experience over SMS, with features… Read More

  • SoundShare’s new iMessage app lets you text your friends entire songs

    SoundShare’s new iMessage app lets you text your friends entire songs

    A new iMessage app from the music-focused social network SoundShare will now let you share entire tracks with your friends over text messaging. Of course, there are already a number of ways to text friends your favorite music, thanks to the launch of the iMessage App Store. Apple Music has a built-in iMessage app, for example, and Pandora also rolled out one of its own earlier this month. Read More