messaging

Messenger Kids adds expanded parental controls, details how much kids’ data Facebook collects

Facebook’s messaging app for families with children, Messenger Kids, is being updated today with new tools and features to give parents more oversight and control over their kids’ chats. N

Twitter DMs now have emoji reactions

Twitter is pouring a little more fuel on the messaging fire. It has added a heart+ button to its direct messaging interface, which lets users shortcut to a pop-up menu of seven emoji reactions so they

Google Photos adds a chat feature to its app

An argument could be made that Google has over-indulged in its creation of way too many messaging apps in years past. But today’s launch of a new messaging service — this time within the c

Skype upgrades its messaging feature with drafts, bookmarks and more

Skype is best known for being a video calling app and, to some extent, that’s because its messaging feature set has been a bit underdeveloped. Today, the company is working to change that image

Facebook rolls out new business tools for Messenger, kills the ‘Discover’ tab

Facebook today is formally rolling out a new suite of tools for its 40 million active businesses on Messenger, including appointment booking, lead generation and others announced earlier this year at

The roles tools play in employee engagement

Employee engagement isn't just about the morale of individual workers—it also enables broader workforce productivity and leads to better business outcomes...

Swit, a collaboration suite that offers ‘freedom from integrations,’ raises $6 million in seed funding

A marketplace dominated by Slack and Microsoft Teams, along with a host of other smaller workplace communication apps, might seem to leave little room for a new entrant, but Swit wants to prove that w

Slack opens at $38.50, a pop of 48% on its first day of trading on NYSE as WORK

Slack, the workplace messaging platform that has helped define a key category of enterprise IT, made its debut as a public company today with a pop. Trading as “WORK” on the New York Stock

Video and messaging enable remote work. But is it right for your company?

Four-day work week. Open-plan offices. Work-life balance. Remote work. There are endless ways to set up your team and company for success. And there’s evidence for and against all of these scenarios

Zendesk acquires Smooch, doubles down on support via messaging apps like WhatsApp

One of the bigger developments in customer services has been the impact of social media — both as a place to vent frustration or praise (mostly frustration) and — especially over messaging

Instagram is killing Direct, its standalone Snapchat clone app, in the next several weeks

As Facebook pushes ahead with its strategy to consolidate more of the backend of its various apps on to a single platform, it’s also doing a little simplifying and housekeeping. In the coming mo

SendBird snags additional $50M for messaging API tool, as it extends Series B to $102M

SendBird, a startup that enables developers to add messaging to their apps with a couple of lines of code, announced a secondary Series B investment of $50 million today. This additional funding comes

PubNub nabs $23M as its IaaS network hits 1.3T messages sent each month

There’s been a huge increase in the last decade of applications and services that rely on real-time notifications and other alerts as a core part of how they operate, and today one of the compan

Threads emerges from stealth with $10.5M from Sequoia for a new take on enabling work conversations

The rapid rise of Slack has ushered in a new wave of apps, all aiming to solve one challenge: creating a user-friendly platform where coworkers can have productive conversations. Many of these are bas

SendBird snags $52M Series B to expand messaging API tool

SendBird, a San Francisco-area startup, helps developers add messaging to their apps with a couple of lines of code. It’s an idea similar to Stripe for payments or Twilio for communications. Tod

Instagram is now testing a web version of Direct messages

Insta-chat addicts, rejoice. You could soon be trading memes and emojis from your computer. Instagram is internally testing a web version of Instagram Direct messaging that lets people chat without th

Microsoft’s latest Teams features take aim at shift workers

Collaboration tools tend to be geared toward workers who are sitting at a desk for much of the day, but there are plenty of shift workers, also known as first-line workers, who rarely use a computer,

Stealthy wants to become the WeChat of blockchain apps

Meet Stealthy a new messaging app that leverages Blockstack’s decentralized application platform to build a messaging app. The company is participating in TechCrunch’s Startup Battlefield at Disru

Landbot gets $2.2M for its on-message ‘anti-AI’ chatbot

Who needs AI to have a good conversation? Spanish startup Landbot has bagged a $2.2 million seed round for a ‘dumb’ chatbot that doesn’t use AI at all but offers something closer to

WhatsApp now marks forwarded messages to curb the spread of deadly misinformation

WhatsApp just introduced a new feature designed to help its users identify the origin of information that they receive in the messaging app. For the first time, a forwarded WhatsApp message will inclu
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