Onward

Most of the unicorns aren’t

Hello and welcome back to Equity, a podcast about the business of startups, where we unpack the numbers and nuance behind the headlines. Oh what a week. What a week. Things are busier than ever at T

Uber alum rakes in $9.7M to curb finance-related fights between co-parents

The daughter of divorced parents herself, Uber alum Jacklyn Rome founded Onward to help co-parents more easily manage their shared expenses.

Facebook buys game studio BigBox VR

Facebook has bought several virtual reality game studios over the past couple of years, and they added one more to their portfolio Friday with the acquisition of Seattle-based BigBox VR. The studio&#8

Amazon Prime Video is streaming kids’ movies and TV for free, no Prime membership required

Amazon is making a selection of family-friendly and programming for kids available for free streaming on Prime Video as a result of the COVID-19 health crisis, which has people trapped at home. The co

Google acquires customer service automation startup Onward

Google has acquired a small startup that builds tools for businesses looking to automate their customer service or sales workflows. Onward and some of its key employees, including co-founders Rémi C

Onward helps businesses automate their customer service

How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 se