Hello and welcome back to Equity, a podcast about the business of startups, where we unpack the numbers and nuance behind the headlines. Oh what a week. What a week. Things are busier than ever at T
The daughter of divorced parents herself, Uber alum Jacklyn Rome founded Onward to help co-parents more easily manage their shared expenses.
Facebook has bought several virtual reality game studios over the past couple of years, and they added one more to their portfolio Friday with the acquisition of Seattle-based BigBox VR. The studio
Amazon is making a selection of family-friendly and programming for kids available for free streaming on Prime Video as a result of the COVID-19 health crisis, which has people trapped at home. The co
Google has acquired a small startup that builds tools for businesses looking to automate their customer service or sales workflows. Onward and some of its key employees, including co-founders Rémi C
How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 se