chatbots

Dueling AIs compete in learning to walk, secretly manipulating images and more at NIPS

A little competitive spirit is often just the thing when you want to spur some innovation, and that's exactly the idea at the Neural Information Processing Systems conference, where AI systems will be

LogMeIn acquires chatbot and AI startup Nanorep for up to $50M

LogMeIn, the company that provides authentication and other connectivity solutions for those who connect remotely to networks and services, has made another acquisition to expand the products it offer

SnapTravel raises $8 million for a hotel booking service that works over chat

Chatbots – automated bots that let you interact with a service or brand via messaging apps or SMS – haven’t yet become breakout hits, as a group. But that hasn’t stopped invest

Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots

After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it fill out that st

Baidu acquires natural language startup Kitt.ai, maker of chatbot engine ChatFlow

China’s search giant Baidu has made another acquisition to continue its push into artificial intelligence, and specifically to help it carve out a place for itself as a platform for developers w

Facebook Messenger launches Discover as it takes on chatbots (again)

Facebook isn't done with chatbots quite yet; today, the company is launching Discover, a hub inside Messenger for discovering new and interesting chatbots to message with. The section is going live fo

Twitter chatbots can now include buttons that push you to tweet, follow, click & more

Twitter today is rolling out a new feature that will allow businesses to prompt their followers to take an action beyond a simple fav or retweet. The company is introducing the ability for businesses

Rulai launches ‘low-code’ chatbot development tool and raises $6.5 million

Customer experience chatbot developer Rulai has launched a new "low-code" chatbot development tool and raised $6.5 million to roll it out. Yi Zhang, the company's chief technologist, and her team are

Twitter is giving brands a new way to promote their chatbots

Twitter has found its own way to participate in the growing chatbot trend. The company announced today a new feature for advertisers, which allows businesses on Twitter to promote ads designed to pul

Telegram now lets users buy things from chatbots in its messaging app

Messaging app Telegram has dropped a major update today that sees its service gain support for chatbot payments. It has also added short video messages and new design options for its Instant View read

Google quietly debuts Chatbase, a chatbot analytics platform

Just ahead of Google’s I/O event kicking off later today, some details have leaked out about a new service that Google is launching for developers that are building chatbots. TechCrunch has lea

CreditHero wants to help fix credit scores for those afraid to even look

With apps and services for investing and checking credit scores, it might seem like financial services are finally getting more mainstream. But people still need to have decent credit to get to the po

Real humans

Technology has many societal impacts, but perhaps one of its most visibly evident is how the tools we use change how we communicate with each other -- so, literally, how technology rewrites language i

Payments are all that’s needed for chatbots to deliver on their promise, says Kik CEO

After the initial hype, chatbots have been written off by many in the tech industry for failing to deliver on their promise. But one of the leading figures behind the early charge believes one missin

Facebook will launch group chatbots at F8

Facebook will reveal at its F8 conference a new class of group bots that work inside Messenger group chats. These group bots can keep users informed about real-time news such as a sports game's progre

So what exactly is a bot?

As we see the ecosystem continue to develop, bots are increasingly showcasing a wide variety of features, from chat to menus to buttons and visual interfaces. Some bots now almost look like full-fledg

As Messenger’s bots lose steam, Facebook pushes menus over chat

Facebook’s Messenger bots may not be having the impact the social network desired. Just yesterday, online retailer Everlane, one of the launch partners for the bot platform, announced it was dit

Pypestream raises $15M for its customer messaging platform

Pypestream is announcing that it has raised $15 million in Series A funding. When the startup launched more than a year ago, founder and CEO Richard Smullen was pitching text messaging as the best way

Google Assistant, its AI-based personal helper, rolls out to Nougat and Marshmallow handsets

Google continues its march to expand its place in the mobile ecosystem, anchored by the fact that its Android OS is by far the most ubiquitous smartphone platform in the world. Today, the company

On bots, language and making technology disappear

This year's new buzzword in computer design circles is without question "bots." As with anything we build, we give bots names. A name can be a way of expressing trust in an object -- or expressing con
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