chatbots

Google Cloud releases Dialogflow Enterprise Edition for building chat apps

Building conversational interfaces is a hot new area for developers. Chatbots can be a way to reduce friction in websites and apps and to give customers quick answers to commonly asked questions in a

Guestfriend automates chatbot creation for restaurants

While chatbots might sound like an interesting experiment for restaurants and other small businesses, they probably can’t devote much time or money to building them. So a startup called Guestfri

The sudden death of the website

Unlike most startup founders who saw the birth of the internet in the mid-1990s, I am still CEO of my company. My longevity in this position gives me a unique perspective on the changes that have happ

Choosing the best language to build your AI chatbot

Twitter launches a new enterprise API to power customer service and chatbots

Twitter’s big news this week is its announcement that it’s now enforcing its new policies around hateful content and abuse, but today the company is rolling out something new for developer

Microsoft makes Azure Bot Service generally available for developers

Microsoft introduced the Azure Bot Framework more than two years ago and companies have been building chatbots for a variety of scenarios ever since. Today, the company made generally available the M

Google’s chatbot analytics platform Chatbase launches to public

At Google I/O this year, Google quietly introduced a new chatbot analytics platform called Chatbase, a project developed within the company’s internal R&D incubator, Area 120. Today, that pl

Google launches a paid enterprise edition of its Dialogflow chatbot builder

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ente

Snaps raises $6M to expand its marketing platform for messaging apps

Snaps has raised $6 million in Series A funding for what it calls its Conversational Marketing Cloud. By that, it’s referring to a suite of tools that allows businesses to promote themselves thr

HubSpot acquires chatbot builder Motion AI

HubSpot announced this morning that it has acquired chatbot startup Motion AI. Motion AI launched in 2015 and offers an editor for building chatbots that work on websites, Facebook Messenger, SMS and

To chat or not to chat? Shakespeare has the answer to your question

Chatbots are vying to become one of the cornerstones of the messaging world: using AI tools like natural language and machine learning, developers are hoping to tap into the popularity of chat apps as

The secret language of chatbots

Give a journalist a buzzword and you've fed him for a day. Give a journalist a topic to investigate and you feed the industry for years. Especially when the topic is a sci-fi trope like AI. And if mas

Plasticity wants to help chatbots seem less robotic

Y Combinator backed Plasticity is tackling the problem of getting software systems to better understand text, using deep learning models trained to understand what they're reading on Wikipedia articl

Dueling AIs compete in learning to walk, secretly manipulating images and more at NIPS

A little competitive spirit is often just the thing when you want to spur some innovation, and that's exactly the idea at the Neural Information Processing Systems conference, where AI systems will be

LogMeIn acquires chatbot and AI startup Nanorep for up to $50M

LogMeIn, the company that provides authentication and other connectivity solutions for those who connect remotely to networks and services, has made another acquisition to expand the products it offer

SnapTravel raises $8 million for a hotel booking service that works over chat

Chatbots – automated bots that let you interact with a service or brand via messaging apps or SMS – haven’t yet become breakout hits, as a group. But that hasn’t stopped invest

Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots

After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it fill out that st

Baidu acquires natural language startup Kitt.ai, maker of chatbot engine ChatFlow

China’s search giant Baidu has made another acquisition to continue its push into artificial intelligence, and specifically to help it carve out a place for itself as a platform for developers w

Facebook Messenger launches Discover as it takes on chatbots (again)

Facebook isn't done with chatbots quite yet; today, the company is launching Discover, a hub inside Messenger for discovering new and interesting chatbots to message with. The section is going live fo

Twitter chatbots can now include buttons that push you to tweet, follow, click & more

Twitter today is rolling out a new feature that will allow businesses to prompt their followers to take an action beyond a simple fav or retweet. The company is introducing the ability for businesses
Load More