chatbots

  • CreditHero wants to help fix credit scores for those afraid to even look

    CreditHero wants to help fix credit scores for those afraid to even look

    With apps and services for investing and checking credit scores, it might seem like financial services are finally getting more mainstream. But people still need to have decent credit to get to the point where they’ll use those services. That’s why Nicole Sanchez and her co-founders started CreditHero, a service to help people understand their credit score — and how to… Read More

  • Payments are all that’s needed for chatbots to deliver on their promise, says Kik CEO

    Payments are all that’s needed for chatbots to deliver on their promise, says Kik CEO

    After the initial hype, chatbots have been written off by many in the tech industry for failing to deliver on their promise. But one of the leading figures behind the early charge believes one missing component can spark the revolution: payments. Initially viewed by many as replacements for apps, and a method to increase customer engagement, there are few early examples of tangible success… Read More

  • Facebook will launch group chatbots at F8

    Facebook will launch group chatbots at F8

    Facebook will reveal at its F8 conference a new class of group bots that work inside Messenger group chats. These group bots can keep users informed about real-time news such as a sports game’s progress, e-commerce deliveries and more. Read More

  • So what exactly is a bot? Crunch Network

    So what exactly is a bot?

    As we see the ecosystem continue to develop, bots are increasingly showcasing a wide variety of features, from chat to menus to buttons and visual interfaces. Some bots now almost look like full-fledged apps with a variety of feature-rich options. So it begs the question… what exactly is a “bot”? Read More

  • As Messenger’s bots lose steam, Facebook pushes menus over chat

    As Messenger’s bots lose steam, Facebook pushes menus over chat

    Facebook’s Messenger bots may not be having the impact the social network desired. Just yesterday, online retailer Everlane, one of the launch partners for the bot platform, announced it was ditching Messenger for customer notifications and returning to email. Following this, Facebook today announced an upgraded Messenger Platform, which introduces a new way for users to interact with… Read More

  • Pypestream raises $15M for its customer messaging platform

    Pypestream raises $15M for its customer messaging platform

    Pypestream is announcing that it has raised $15 million in Series A funding. When the startup launched more than a year ago, founder and CEO Richard Smullen was pitching text messaging as the best way for customers to communicate with businesses — specifically, through the Pypestream app, where businesses can create their own accounts with a variety of different “pypes”… Read More

  • Google Assistant, its AI-based personal helper, rolls out to Nougat and Marshmallow handsets

    Google Assistant, its AI-based personal helper, rolls out to Nougat and Marshmallow handsets

    Google continues its march to expand its place in the mobile ecosystem, anchored by the fact that its Android OS is by far the most ubiquitous smartphone platform in the world. Today, the company announced that it would be rolling out Google Assistant, its conversational search and AI-based personal helper (and answer to Apple’s Siri and Amazon’s Alexa), to smartphones… Read More

  • On bots, language and making technology disappear Crunch Network

    On bots, language and making technology disappear

    This year’s new buzzword in computer design circles is without question “bots.” As with anything we build, we give bots names. A name can be a way of expressing trust in an object — or expressing control over it. But giving a bot an identity isn’t always for the best. Calling a bot Siri does not necessarily have the same relationship-building effect as calling… Read More

  • Microsoft officially outs another AI chatbot, called Zo

    Microsoft officially outs another AI chatbot, called Zo

    What are chatbots for? I asked Zo, Microsoft’s officially launched chatbot, currently available on the Kik Messenger app, what she does — and she was remarkably coy in answering this question, initially complaining that our conversation felt like a job interview and then qualifying this hugely with the intimate confession that “our convos give my life purpose tbh”. Read More

  • AI-powered virtual assistant, Mezi, pivots to focus on travel

    AI-powered virtual assistant, Mezi, pivots to focus on travel

    A startup that originally launched as an AI-powered virtual assistant, Mezi, has pivoted to focus on travel only. And why not? There’s little to do online that’s more annoying than booking flights, hotels and everything else you need just to take a break, or be somewhere for work. Mezi’s newly designed app allows users to find and book flights and hotels and make… Read More

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