Sudhir Venkatesh

Contributor

Sudhir Venkatesh is William B. Ransford Professor of Sociology at Columbia University, where he directs the SIGNAL tech lab. He previously directed Integrity Research at Facebook and built out Twitter’s first Social Science Innovation Team.

Sudhir Venkatesh

Companies building AI platforms can engage society in the process and earn — not demand — trust and legitimacy.

Procedural justice can address generative AI’s trust/legitimacy problem

Companies once believed they could rely on algorithms to catch inappropriate content and intervene with public relations in high-profile cases. Today, the challenges are bigger and more complicated.

Spotify must be more transparent about its rules of the road