AI
Procedural justice can address generative AI’s trust/legitimacy problem
12:30 pm PDT • May 19, 2023
Companies building AI platforms can engage society in the process and earn — not demand — trust and legitimacy.
Media & Entertainment
Spotify must be more transparent about its rules of the road
11:13 am PST • February 17, 2022
Companies once believed they could rely on algorithms to catch inappropriate content and intervene with public relations in high-profile cases. Today, the challenges are bigger and more complicated.