Matt Katsaros

Contributor

Matt Katsaros is the Director of the Social Media Governance Initiative at the Justice Collaboratory at Yale Law School and a former researcher with Twitter and Facebook on online governance.

Matt Katsaros

Companies building AI platforms can engage society in the process and earn — not demand — trust and legitimacy.

Procedural justice can address generative AI’s trust/legitimacy problem

Companies once believed they could rely on algorithms to catch inappropriate content and intervene with public relations in high-profile cases. Today, the challenges are bigger and more complicated.

Spotify must be more transparent about its rules of the road