CRM

  • Even The Org Chart Is Now Made Of Software Crunch Network

    Even The Org Chart Is Now Made Of Software

    Once upon a time, if someone asked how your company was organized, you’d give them an “org chart”  —  a page with lots of boxes on it. One box for the CEO, some lines to all the CEOs’ direct reports, more from each person to her direct reports, and so on, until every person was duly… boxed. The problem is, reality makes a mess of that. Read More

  • The Martial Arts Of Customer Relationship Management Crunch Network

    The Martial Arts Of Customer Relationship Management

    After spending six years with startups in the Salesforce.com ecosystem, I’ve spent the last six months as an EIR at Foundation Capital. One of the things I hear repeatedly from entrepreneurs as they illustrate their startup’s potential is their plan to “disrupt Salesforce.” Read More

  • Salesforce Shares Pop As Rumors Of Microsoft Buying The CRM Shop Circulate

    Salesforce Shares Pop As Rumors Of Microsoft Buying The CRM Shop Circulate

    Shares of Salesforce popped today following a report that Microsoft is a potential candidate to purchase the public company best known for its work in customer relationship management. Salesforce, worth around $47 billion as of the time of writing, saw its shares pop several points in the wake of the news, before seeing its price retreat to nearly pre-news levels. Read More

  • Airtable Launches Its API And Embedded Databases

    Airtable Launches Its API And Embedded Databases

    Two months after launching its unique organizational tool, Airtable is rolling out two new features that’ll make it easier to share your personal spreadsheet/database hybrids with others in a way they’ll find useful. In addition to sharing direct read or edit access to the relational databases you create in its app, Airtable is today letting you draw from the underlying data using… Read More

  • Assured Labor Raises $6.75M, Has Connected Workers With 100K Jobs In Latin America’s Informal Sector

    Assured Labor Raises $6.75M, Has Connected Workers With 100K Jobs In Latin America’s Informal Sector

    Long before LinkedIn went public or before a plethora of on-demand startups began washing the Bay Area and other U.S. cities with services at the click of a button, there was this startup from an MIT grad called Assured Labor. David Reich started the company in 2008 to make informal labor markets in Latin America faster and more transparent for low-skilled workers. It was a social enterprise… Read More

  • Rittenhouse Raises Over 550 To Bring Advanced Rights Management To The Automatic CRM Cloud

    Rittenhouse Raises Over 550 To Bring Advanced Rights Management To The Automatic CRM Cloud

    Rittenhouse, a joint venture between Jordan Ventures and Chrysomalinia, raised Series A funding to the tune of 550 in order to bring virtual VR-based interactivity to the Cranston Advanced CRM through immediate gratification and gamification. Rittenhouse CEO Paul Littleton explained that his company was now the largest supplier of post-CRM rapid innovation systems in the West and he expects… Read More

  • Cloze Debuts A Smart, Personal Assistant App For Managing Your Professional Relationships

    Cloze Debuts A Smart, Personal Assistant App For Managing Your Professional Relationships

    Cloze today is rolling out a new application aimed at business professionals. It promises a smarter view of your contacts by allowing you to automatically track email messages, phone calls, meetings, notes, social updates and more in a single application on iPhone, iPad and the web. The idea is to offer individuals whose business requires them to maintain relationships an easy way to… Read More

  • New RelateIQ Reporting Shoots For Deeper Insight

    New RelateIQ Reporting Shoots For Deeper Insight

    RelateIQ, a tool that helps growing businesses manage their sales, announced a major update today that brings advanced reporting to the tool. This is a feature that has been long overdue. The company, which was sold to Salesforce.com last July for $390M provides CRM services for small companies. Its differentiator to this point has been to help small businesses manage their CRM automatically… Read More

  • Y Combinator’s Giveffect Has Built A Shopify-Meets-Salesforce For Non-Profits

    Y Combinator’s Giveffect Has Built A Shopify-Meets-Salesforce For Non-Profits

    Non-profit startups have come into focus at Y Combinator in the last couple of years. And in an extension of that, the incubator is also backing companies that offer services to the wider non-profit sector. Giveffect, part of its current cohort, has built a suite of cloud-based software that focuses specifically on the needs of non-profit businesses, covering services like accounting… Read More

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