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Human Capital: Uber and Lyft’s ongoing battle with the law and a brief history of diversity at Snap

Welcome back to Human Capital (formerly known as Tech at Work), which looks at all things labor in tech. This week presented Uber and Lyft with a fresh labor lawsuit as a judge heard arguments from Ub

Can learning pods scale, or are they widening edtech’s digital divide?

Lucia, a six-year old, hides from Zoom calls and has rejected every edtech tool from Seesaw to Khan Academy. She will spend all of first grade in quarantine. Her mother, Claire Díaz-Ortiz, says her d

Funding in an uncertain market: using venture debt to bridge the gap

Now more than ever, companies should examine all sources of capital and ensure they are sufficiently funded to emerge from this period stronger than they entered it.

Gumroad founder Sahil Lavingia launches new seed fund in collaboration with AngelList

Gumroad founder Sahil Lavingia has teamed up with AngelList to launch his debut $5 million rolling fund to invest in early-stage entrepreneurs. He is cutting $100,000 to $250,000 checks for startups a

Leverage AI to optimize customer service outcomes

With a more hands-on approach to AI — that is, using the technology to actually augment everyday communications — workers can gain insight into concepts, workflows and ideas that would otherwise g

Facebook raises its Zoom game, lets Messenger Rooms broadcast via Live

Zoom has run away with the prize in the last few months for becoming the video calling platform of choice for people confined to their homes, whether they are making work calls or friend calls. No one

How to approach your IPO stock

Part one of a three-part series that offers a framework for objectively considering post-IPO or concentrated stock holdings.

An unsurprising wave of video-focused startups is trying to make video calls better

As Zoom and Microsoft and Google hammer it out for video-chat hegemony, startups are developing apps and services that either add on or compete with the major players. There hasn’t been enough a

US beat China on App Store downloads for first time since 2014, due to coronavirus impact

The U.S. App Store’s downloads have surpassed China’s downloads for the first time since 2014. According to data from Sensor Tower’s Q2 2020 report, out today, the U.S. App Store saw

How to do remote work right, from the teams that know it best

What are the most important things to get right about remote work? What needs to be prioritized? With more and more teams being thrown headfirst into remote work, I spent a few weeks talking with some

Emergence’s Jason Green thinks some of the tech backlash is justified, but the B2B opportunities still outweigh the challenges

Jason Green, co-founder and partner at Emergence, is one of the leading VCs investing in enterprise startups at the moment. But even with the focus on B2B, many of their companies have become househol

Zoom introduces all-in-one home communications appliance for $599

Zoom has become the de facto standard for online communications during the pandemic, but the company has found that it’s still a struggle for many employees to set up the equipment and the softw

Zoom announces new Hardware as a Service offering to run on ServiceNow

Zoom announced a new Hardware as a Service offering today that will run on the ServiceNow platform. At the same time, the company announced a deal with ServiceNow to standardize on Zoom and Zoom Phone

India’s richest man takes on Zoom

India’s Reliance Jio Platforms, which recently concluded a $15.2 billion fundraise run, is ready to enter a new business: Video conferencing. On Thursday evening, the firm — backed by Mukesh A

Zoom misses its own deadline to publish its first transparency report

How many government demands for user data has Zoom received? We won’t know until “later this year,” an updated Zoom blog post now says. The video conferencing giant previously said i

Zoom founder and CEO Eric Yuan will speak at Disrupt 2020

The coronavirus pandemic has bruised and battered many technology startups, but it has also boosted a small few. One such company is Zoom, which has shouldered the task of keeping us connected to one

Zoom U-turns on no e2e encryption for free users

In a major security U-turn, videoconferencing platform Zoom has said it will, after all, offer end-to-end encryption to all users — including those who do not pay to use its service. The caveat

You can set up a Zoom call with Tony Hawk or Sinbad using Cameo’s latest feature

My birthday was last month (still accepting belated greetings in the comments below). I was sick and sheltering in place, and my sister kindly gifted me a Cameo of Kids in the Hall/Newsradio star Dave

Zoom admits to shutting down activist accounts at the request of the Chinese government

Zoom, the wildly successful video chat service that has been a ubiquitous feature of life during the COVID-19 pandemic, said that it shut down three accounts at the request of the Chinese government f

The accelerating digital transformation, redux

Earlier this week, TechCrunch covered a grip of earnings reports showing that some companies helping other businesses move to modern software solutions are seeing accelerated growth. Inside the Softwa
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