Back in the 90s, the notion of knowledge management was born, the idea that there is corporate memory locked inside employees, who know the ins and outs of various systems. The problem was recording a
Hard to believe that, in 2022, the Kindle can still headline an Amazon event — and yet, he were are. We’re expecting plenty of news out of today’s virtual Amazon event (and slightly melancho
In the age of COVID — or rather, the age of massive digitization of services, post-COVID — online customers want to onboard themselves to products and platforms. After all, isn’t it fast
It's software records a process with movement and clicks, then converts all of that into a step-by-step guide with screenshots and text that is editable and shareable.
Optimizely co-founder Dan Siroker said the idea for his new startup Scribe goes back to a couple of personal experiences — and although Scribe’s first product is focused on Zoom, those experie
The top startup accelerators have a history of seeing the future in ideas that sounded silly at the time. After all, who would have foreseen billion-dollar businesses based on renting your air mattres