facebook messenger

  • Dexter, the betaworks-backed platform for building bots, raises $2.3 million in seed

    Dexter, the betaworks-backed platform for building bots, raises $2.3 million in seed

    Dexter, the betaworks-backed company that helps people build integration-based apps, has today announced the close of a $2.3 million seed round. The funding round was led by Rakuten Ventures, with participation from Social Starts and betaworks. Dexter lets developers build integration-based apps without all the messy work of building the actual infrastructure. Using plug-and-play blocks… Read More

  • Facebook fights Messenger spam with Asimov’s three rules of bots

    Facebook fights Messenger spam with Asimov’s three rules of bots

    The big risk of Facebook launching the Messenger platform was that spammy bots could drown out your friends. Now Facebook is formalizing rules to prevent that because before, there were none. Messenger API experiences may only respond to users who initiate conversations. They can only reply within 24 hours, and once more after that for reengagement. Subscription Messaging that requires an… Read More

  • The White House’s new Messenger bot lets citizens send notes to President Obama

    The White House’s new Messenger bot lets citizens send notes to President Obama

    Sending a letter to the White House is getting a digital upgrade today. In addition to accepting hand-written missives by postal mail and emails, the public can now send a note to President Obama via Facebook. On the the White House’s Facebook page, you can use Messenger to “speak” to the administration by way of the newly launched White House Messenger bot. To use the… Read More

  • Can chatbots help build your next website? Crunch Network

    Can chatbots help build your next website?

    Small businesses have their pick of affordable DIY website-building platforms. But these “no coding skills required” platforms struggle to acquire and retain customers. While the UI is often beautifully designed, it’s still too much work — and for business owners, who has the time? A fresh crop of startups is putting the power of design and development back into the… Read More

  • High-tech updates to the retail experience Crunch Network

    High-tech updates to the retail experience

    Once upon a time the milkman delivered milk directly to your home. The Avon and Tupperware ladies had private parties in the comfort of a neighbor’s house. The Hoover salesperson demonstrated the vacuum cleaner on your living room carpet. It was a high-touch, well-informed, personalized and customer-friendly experience. What changed all that? Read More

  • SurveyMonkey study finds social media apps ruled mobile in first half of 2016

    SurveyMonkey study finds social media apps ruled mobile in first half of 2016

    A new study from SurveyMonkey Intelligence revealed the 30 most-downloaded and most-used apps in the American iOS and Android app stores so far this year. Social media apps like Facebook, Snapchat and Instagram ruled over mobile games in the first six months of 2016. Because Pokémon Go was released in the U.S. on July 6, that wildly popular new title didn’t even show in the… Read More

  • Will Facebook be your next call center operator? Crunch Network

    Will Facebook be your next call center operator?

    How would you describe Facebook? Historically, it’s been the social hub of billions of users looking to stay connected with friends and family. Yet in recent years, it’s become more difficult to describe Facebook in a few words — it’s a place for businesses to share info with consumers, advertisers to market to target audiences, media to deliver news and a place to… Read More

  • Facebook crushes Q2 earnings, hits 1.71B users and record share price

    Facebook crushes Q2 earnings, hits 1.71B users and record share price

    Coming off an all-time high stock price of $123.34, Facebook in Q2 2016 smashed earnings again. The social network continued steady growth just slightly slower at 3.63% compared to last quarter’s 3.77%, adding 60 million monthly users this quarter to reach 1.71 billion. It scored $6.44 billion in revenue and $0.97 EPS, blowing past estimates of $6.02 billion and $0.82 EPS. This is… Read More

  • Why and how chatbots will dominate social media Crunch Network

    Why and how chatbots will dominate social media

    Since the early 2000s, brands have experimented with social media platforms to communicate with customers and prospects — first through weblogs, then eventually through social networks like Facebook and Twitter. Although the capabilities and sophistication have continued to evolve, social media has remained a platform to facilitate human-to-human communication. Then the robots moved in. Read More

  • WhatsApp blocked in Brazil again

    WhatsApp blocked in Brazil again

      Brazil’s battle with Facebook over its encrypted messaging app, WhatsApp, continues to rage. A Brazilian judge ordered telephone companies to cut off access to WhatsApp in the country after Facebook declined to provide chat logs related to a criminal investigation, Globo reports. Because WhatsApp messages are end-to-end encrypted, Facebook cannot access users’ messages… Read More

  • Facebook lifts the veil on its mobile device testing lab

    Facebook lifts the veil on its mobile device testing lab

    Earlier this week, Facebook gave a small group of reporters a tour of its Prineville, OR data center. In the process, the company also showed off its mobile device lab for testing on physical devices new iOS and Android versions of the Facebook app, Messenger and Instagram. The mobile device lab currently occupies 60 racks in the data center. Each rack holds 32 phones, for a total of… Read More

  • Banks should not underestimate Facebook Messenger Crunch Network

    Banks should not underestimate Facebook Messenger

    The potential for chat apps in financial services is by no means limited to social payments. Facebook has already confirmed that they are pursuing Wechat’s success, venturing into eCommerce. This is only the beginning. Read More

  • At Disrupt SF, Facebook’s Chief Messenger David Marcus will chat about chat

    At Disrupt SF, Facebook’s Chief Messenger David Marcus will chat about chat

    Will voice replace our thumbs? Will brands drown out our friends? Are chatbots the future if nobody wants them? TechCrunch Disrupt SF will get the answers from David Marcus, Facebook’s head of Messenger. Get your tickets to see him live on stage Sept 12th to 14th. Formerly the founder of mobile payments company Zong, Marcus became the president of PayPal after his startup was acquired. Read More

  • Shine boosts teenage confidence via SMS and Facebook bot

    Shine boosts teenage confidence via SMS and Facebook bot

    Being a teenager is a rough ride at the best of times, and even the most confident of youngsters could do with a bit of a confidence bump. This is the market Shine has in its crosshairs, with an SMS and a brand new Facebook messenger bot aiming to help teens keep a sense of perspective. Read More

  • How to play Facebook Messenger’s new super addictive (and hidden!) soccer game

    How to play Facebook Messenger’s new super addictive (and hidden!) soccer game

    Remember that basketball mini game easter egg that got tucked into Facebook Messenger back in March? There’s a new one hidden in there now. This time around, it’s soccer. It’s basically a digital version of Keepie Uppie, otherwise known as “trying to keep a soccer ball up in the air until you get tired or roll your ankle or it’s time for orange… Read More

  • FFS, Facebook Crunch Network

    FFS, Facebook

    For your convenience. For your security. To better serve you. To offer you the best experience. To better fit our future plans. To comply with regulations. To optimize our resources. These are the blandly vicious lies that companies proffer when they want to take something away from you. I thought I was used to this game, but this week I was actually upset by it again. Et tu, Facebook? Read More

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