facebook messenger

  • The race to be the all-in-one app Crunch Network

    The race to be the all-in-one app

    There’s no denying that app fatigue is posing a challenge not just for new app discovery, but for new behavior discovery. So why don’t the most popular apps just enable the latest, greatest use cases and create an “open loop,” networking their existing apps? This article examines how the big players are campaigning to be the all-in-one app — and who stands a chance… Read More

  • Facebook Messenger’s source code reveals hidden Rooms feature

    Facebook Messenger’s source code reveals hidden Rooms feature

    Facebook Messenger has built an unlaunched feature called Rooms that lets groups publicly chat about different subjects and events. Buried in Messenger’s iOS app’s source code are multiple references to the feature, with some explanation of how it works. The code shows: “Introducing rooms”, “Rooms are for public conversations about topics and interests. Each room… Read More

  • Facebook Messenger now allows payments in its 30,000 chat bots

    Facebook Messenger now allows payments in its 30,000 chat bots

    Facebook today filled the biggest hole in its chatbot platform. Messenger bots can accept payments natively without sending users to an external website, Facebook’s head of Messenger David Marcus announced today onstage at TechCrunch Disrupt SF 2016. Finally, the credit card info people already have stored in Facebook or Messenger can be used to instantly make purchases in bots that are… Read More

  • PickMe, a bot for restaurant suggestions

    PickMe, a bot for restaurant suggestions

    Too much choice makes it harder to make a decision (a phenomenon that was detailed in “Modern Romance” from Aziz Ansari). So at the TechCrunch Disrupt SF Hackathon, a team of hackers developed PickMe, a Facebook-integrated chatbot that helps you decide which local restaurant to go to. Just message the bot with what you’re looking for, such as French restaurant, and it will… Read More

  • Facebook steps in to prove the value of chatbots with Tommy Hilfiger

    Facebook steps in to prove the value of chatbots with Tommy Hilfiger

    Here come the fashbots, and this time they might actually be useful. Facebook’s seemingly half-baked chatbot platform soured many on the potential of conversation user interfaces. The first bots built by outside developers back in April were clumsy and more trouble than just using a website. So Facebook’s Creative Shop is getting involved, working with bot creator Msg.ai and the… Read More

  • Facebook’s path into the messaging future Crunch Network

    Facebook’s path into the messaging future

    There has been quite some buzz around Facebook’s Messenger platform lately. And, almost daily, you can read new articles about chatbots, conversational interfaces, digital assistants, AI and messaging platforms. Is chat the next generation of how we connect and interact with the internet? Can Facebook’s Messenger eventually become the platform that connects all services that… Read More

  • Facebook clones Snapchat once again with new ‘instant video’ feature for Messenger

    Facebook clones Snapchat once again with new ‘instant video’ feature for Messenger

    Facebook can’t stop copying Snapchat, it seems. Remember how Instagram shamelessly injected Snapchat Stories into its service last month? Well now Messenger is getting a very Snapchat-like new feature: instant video. Read More

  • The new paradigm for human-bot communication Crunch Network

    The new paradigm for human-bot communication

    Chatbots offer the promise of frictionless access to goods, services and information, but creating effective bots can be deceptively tricky. The flip side of the opportunity to interact with users in a seamless, natural way is that user expectations can be prohibitively high. Bots need to be smart and provide greater convenience than apps. Read More

  • Dexter, the betaworks-backed platform for building bots, raises $2.3 million in seed

    Dexter, the betaworks-backed platform for building bots, raises $2.3 million in seed

    Dexter, the betaworks-backed company that helps people build integration-based apps, has today announced the close of a $2.3 million seed round. The funding round was led by Rakuten Ventures, with participation from Social Starts and betaworks. Dexter lets developers build integration-based apps without all the messy work of building the actual infrastructure. Using plug-and-play blocks… Read More

  • Facebook fights Messenger spam with Asimov’s three rules of bots

    Facebook fights Messenger spam with Asimov’s three rules of bots

    The big risk of Facebook launching the Messenger platform was that spammy bots could drown out your friends. Now Facebook is formalizing rules to prevent that because before, there were none. Messenger API experiences may only respond to users who initiate conversations. They can only reply within 24 hours, and once more after that for reengagement. Subscription Messaging that requires an… Read More

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