EC Ecommerce and D2C

Klarna managed to nab market share in a contracting market, keeping its own growth story afloat despite stiff headwinds.

Let’s look at the three most important milestones along the road to predictive analysis in the retail media context.

Since our founding in 2014, we’ve reached $40 million in ARR through bootstrapping. From there, it was off to the races.

These innovations rolled out with hype and momentum, but they ultimately failed to change the way the average person manages their money.

Sixteen years after its reinvention as a streaming company, Netflix announced that it's shuttering its mail-order DVD business. Here's a look at how it got to where it is today.

The recommerce market is projected to reach $250B+ by 2027: That’s 5x faster growth than the overall retail market.

Let's peek at the latest data and take stock of how far — and perhaps how close — Instacart has come to matching its performance and price.

Klarna has had a publicly difficult few quarters. Now that we have its 2022 financial data, we can look more closely at how it performed amid all the noise.

A new poll finds that chatbot experiences often underwhelm. That doesn't appear to be hurting deployment numbers, however.

It was a terrible year for customer service. As a result, customer experience, something we've been hearing about for years, suffered.

Instacart's first major valuation haircut was a sign of bad things to come for other tech companies on the delivery, IPO or valuation fronts. It now seems that we might not have hit rock bottom yet.

It’s time to take a look at where the digital commerce industry is headed, who the dominant players will be, what the challenges to adoption are and what brands will have to do to keep up.

David Lin believes his quick commerce startup, Duffl, is an outlier in an industry that has seen its fair share of struggles lately.

How do you take one-and-done shoppers and turn them into loyal brand advocates? The answer lies within the treasure trove of commerce data that you collect.

What do recent e-commerce earnings results tell us about the post-pandemic e-commerce reality?

Amazon CEO Andy Jassy worked his way to the corner office the old-fashioned way but is facing immense challenges amid falling profits.

Companies will need to be ready to shift their strategy for discounting, inventory planning and ad and marketing spend, all while fending off potential consumer fatigue.

Naver is using its acquisition of Poshmark to expand in North America and Europe as it grows its consumer-to-consumer marketplace business.

Instacart delaying its IPO has left us bereft of new unicorn liquidity data for the rest of 2022. But this turn of events does teach us a few things.

Venture capital dollars continue to flow into independent beverage startups. But is there an exit?