Ultimate.ai
Enterprise
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
8:00 am PDT • March 13, 2024
Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a…
AI
ultimate.ai scores $20M for a supportive approach to customer service automation
2:00 am PST • December 3, 2020
Ultimate.ai, a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV…
AI
Ultimate.ai nabs $1.3M for a customer service AI focused on non-English markets
2:54 am PDT • September 18, 2018
For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion engine that, once trained on…
