self-service repair

Apple adds iPhone 15 and additional M2 Macs to Self Service Repair program

When it launched last April, Self Service Repair marked a shift for Apple. The company’s longtime policy of deferring to in-house “Geniuses” softened, as right-to-repair momentum had bee

iPhone 14 and M2 Macs get added to Apple’s Self Service Repair program

Whatever the specific motivations might be, giving consumers more access to repair their own electronics is generally a net positive. After years of referring consumers to Genius Bars, Apple announced

Apple expands Self Service Repair to iPhone and MacBook users in Europe

Apple has announced that its Self Service Repair store for iPhones and MacBooks is now open for business in Europe. First announced last November, the repair program essentially enables anyone to purc

Apple adds select MacBooks to Self Service Repair offerings

Four months after opening its Self Service Repair offerings to iPhone owners in the U.S., Apple is adding a handful of MacBooks to the mix. When the laptop repair program opens tomorrow, it will inclu

Apple opens Self Service Repair to US iPhone users

I’ve been covering Apple in various capacities for a long time now. Over the years, I don’t know that I’ve seen an announcement from the company as unexpected and warmly received as Self Service