crisis communications

Parsing Samsung’s data breach notice

What Samsung is saying — and isn't saying — about its July data breach.

TechCrunch+ roundup: Gen Z VCs, choosing a GTM model, crypto crisis communication tips

To be clear: Most investors want to say “yes.” No one becomes a venture capitalist just so they can stomp on someone’s dreams.

Startup leaders need to learn how to build companies ready for crisis

It’s been a tough year for business. From ransomware attacks and power outages to cloud downtime and supply-chain disruptions, it’s never been more important to communicate to customers and stakeh

Proctorio sued for using DMCA to take down a student’s critical tweets

A university student is suing exam proctoring software maker Proctorio to “quash a campaign of harassment” against critics of the company, including an accusation that the company misused

FatFace tells customers to keep its data breach ‘strictly private’

Clothing giant FatFace had a data breach, but doesn’t want you to tell anyone about it. The company sent an email to customers this week disclosing that it first detected a breach on January 17.

Crisis management tips from startup whisperer Margit Wennmachers

When it comes to building a company, lots of things can and do go wrong. Margit Wennmachers — an operating partner at Andreessen Horowitz and long one of the most powerful public relations pros

How to decode a data breach notice

Over the years I’ve seen hundreds, probably thousands, of data breach notifications warning that a company’s data was lost, stolen or left online for anyone to grab. Most of them look larg