crisis communications
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Parsing Samsung’s data breach notice
What Samsung is saying — and isn’t saying — about its July data breach.
TechCrunch+ roundup: Gen Z VCs, choosing a GTM model, crypto crisis communication tips
To be clear: Most investors want to say “yes.” No one becomes a venture capitalist just so they can stomp on someone’s dreams.
Featured Article
Startup leaders need to learn how to build companies ready for crisis
It’s been a tough year for business. From ransomware attacks and power outages to cloud downtime and supply-chain disruptions, it’s never been more important to communicate to customers and stakeholders about what’s going wrong and why. Yet, with partial data and misinformation often spreading faster than official word, it’s also never been harder to deliver…
Proctorio sued for using DMCA to take down a student’s critical tweets
A university student is suing exam proctoring software maker Proctorio to “quash a campaign of harassment” against critics of the company, including an accusation that the company misused copyright laws…
FatFace tells customers to keep its data breach ‘strictly private’
Clothing giant FatFace had a data breach, but doesn’t want you to tell anyone about it. The company sent an email to customers this week disclosing that it first detected…
Crisis management tips from startup whisperer Margit Wennmachers
When it comes to building a company, lots of things can and do go wrong. Margit Wennmachers — an operating partner at Andreessen Horowitz and long one of the most…
Over the years I’ve seen hundreds, probably thousands, of data breach notifications warning that a company’s data was lost, stolen or left online for anyone to grab. Most of them…
