Daily Crunch: Wefox CEO says $650M Series C was ‘much more than we wanted to raise initially’

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Hello, and welcome to Daily Crunch for June 1, 2021. We’re back from a long weekend here in the United States, which means that the blog has been humming all day. Today’s tech and startup news had a fun mix of the old going new (7-Eleven adding EV charging points), and new going old (check out this new diaper startup), but mostly we had funding rounds. Lots of them. So let’s get to work! — Alex

The TechCrunch Top 3

Startups and VC

The last 24 hours have brought a steady deluge of startup rounds. We can’t fit them all in the newsletter. But here are some of our favorites all the same:

 4 proven approaches to CX strategy that make customers feel loved

People have been working to optimize customer experiences (CX) since we began selling things to each other.

A famous San Francisco bakery has an exhaust fan at street level; each morning, its neighbors awake to the scent of orange-cinnamon morning buns wafting down the block. Similarly, savvy hair stylists know to greet returning customers by asking if they want a repeat or something new.

Online, CX may encompass anything from recommending the right shoes to AI that knows when to send a frustrated traveler an upgrade for a delayed flight.

In light of Qualtrics’ spinout and IPO and Sprinklr’s recent S-1, Rebecca Liu-Doyle, principal at Insight Partners, describes four key attributes shared by “companies that have upped their CX game.”

4 proven approaches to CX strategy that make customers feel loved

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

Big Tech news on the blog was somewhat light today thanks to the pace of startup happenings. But we still found time to discuss how Twitter is making room for more ads on its service. But don’t worry — unless you use its Fleets service, you probably won’t see them.

While Daily Crunch has been positive concerning Twitter’s general product work of late, this is one update that we’d be happy to skip.

Then from Line, news that the messaging app best known for its market share in certain Asian markets is now a bank. Basically. TechCrunch wrote that the well-known tech company “launched a digital banking platform in Indonesia today” that will include “deposit accounts, microcredit products, and remittance and payment services.”

It’s a joke in tech that every messaging app is really a dating service. That’s so old-fashioned. Now every app is simply a service that exists somewhere on the evolutionary continuum of becoming — slowly or quickly — a horizontal fintech offering.

Community

Another IPO, but will it be a successful public offering? Tell us what you think will happen with Sprinklr.

You’ve probably heard about our upcoming field trip to Pittsburgh, which even the mayor is excited about. Have friends building companies in the Steel City? Ask them to sign up to pitch during the event.

And while you’re clicking around, come visit us on Discord.

TC Eventful

You’re invited to tomorrow’s Extra Crunch Live event, where Coda CEO Shishir Mehrotra and Madrona investor S. Somasegar will break down how Coda managed to rise above the noise in the collaborative software space and raise $140 million in funding. You’ll even get your chance to show off your pitching skills during the pitch-off. Grab your seat tomorrow at 11:30 a.m. PDT/2:30 p.m. EDT by registering here!

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