February 7th, 2012

Microsoft Invests In 24/7 For Customer Service Software

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Microsoft announced this morning a new agreement with 24/7 Inc. , a company that designs intuitive customer experiences. As a part of the deal, Microsoft will merge its interactive self-service assets (meaning people, clients and technologies), into 24/7 Inc. The deal also includes an R&D partnership, long-term IP licensing and Microsoft taking an equity stake in 24/7, Inc. → Read More

June 10th, 2011

(Founder Stories) Mike McCue On Surviving A Downturn: The TellMe Years

Mike McCue knows a thing or two about raising a lot of money to keep as a war chest for his startups. Recently he just raised $50 million for Flipboard, but at the end of the first dotcom boom he raised $250 million for his last startup, TellMe. Resuming his conversation from Part I of Founder Stories with Chris Dixon, in the video above McCue dives into additional detail about preforming triage… → Read More

June 9th, 2011

(Founder Stories) FlipBoard's Mike McCue: The Builder

Before Mike McCue discovered how to flip an iPad into a device that made reading digital magazines a cinch, he himself was discovered by some of the biggest names in the tech world while working away in Silicon Valley Woodstock, New York.

In this episode of Founder Stories with Chris Dixon, you’ll hear them geek out about programming video games for the TI99 in Extended Basic, how McCue went to… → Read More

May 11th, 2010

You Could See Swipely's $7.5 Million Round On Blippy, But You Won't On Swipely

While it’s easy to rag on Blippy for their controversial model (making credit card transactions social), and their security slip-ups (making credit card numbers social), it’s hard to deny that there is something compelling behind the idea. If there weren’t, no one would use the service. Enter Swipely, a service that also aims to make your purchases more social. But rather than focus on the money… → Read More

October 7th, 2009

Inspired By Google, Microsoft Adds Voice Command Feature To Bing Search

It’s been almost a year since Google introduced a feature that allows iPhone owners to search the Web using voice commands, and now Microsoft is getting into the game, too. As announced on the Bing Search blog, Sprint Wireless’ brand new Samsung Intrepid phone now comes equipped with a fresh voice user interface from Tellme, a speech-recognition company that was acquired by MS in early 2007.

As… → Read More

July 28th, 2009

Alfred Lin Has The Midas Touch: The Man With $2 Billion In Acquisitions Under His Belt

If you’ve got a company and you want a big acquisition in a year or two, you may want to consider hiring Alfred Lin, currently the COO/CFO of just-acquired Zappos. Every company he’s worked for has been acquired, and the smallest deal was $265 million.

Lin dropped out of a PhD program at Stanford to join LinkExchange in 1996 as acting CFO. Two years later the company was acquired by Microsoft for… → Read More

April 28th, 2009

TellMe Rolls Out Better Speech Recognition And An Almost-Sexy New Voice Called Zira

TellMe, which Microsoft bought two years ago, is rolling out an upgrade to its call center automation software which should improve its speech recognition rates. It is also adding Global Crossing as partner for reselling its VoiP carrier service, along with AT&T and Verizon. TellMe handles 2.5 billion calls a year for customers such as American Airlines and ETrade, all on-demand. Even a… → Read More

April 28th, 2009

TellMe Rolls Out Better Speech Recognition And An Almost-Sexy New Voice Called Zira

TellMe, which Microsoft bought two years ago, is rolling out an upgrade to its call center automation software which should improve its speech recognition rates. It is also adding Global Crossing as partner for reselling its VoiP carrier service, along with AT&T and Verizon. TellMe handles 2.5 billion calls a year for customers such as American Airlines and ETrade. Even a one percent… → Read More

July 2nd, 2007

GOOG 411 Adds Maps

Google’s recently launched Free 411 competitor, GOOG 411, has added maps to their directory assistance. Customers will now have the option of getting a hyperlink to a map SMSed to them by saying “map it” for any listing in the directory. It’s not as clean as TellMe’s solution, which lets you interact with listings through a map or the voice interface, but is a first… → Read More

April 16th, 2007

Tellme Launches Free 411 Service

Tellme Networks announced at the Web 2.0 Expo today that it will be adding three new ways to access its information service that was launched back in January. The service functions similar to to 411, but users can request information through voice, SMS, or Mobile Web. The announcement comes just a week after Google announced its free 411 service, Goog-411. To use the service through voice, simply… → Read More

March 14th, 2007

Microsoft Acquires Tellme

Microsoft announced the acquisition of Tellme this morning, confirming the two week old rumors. The Price, previously rumored in the $800 million range, is undisclosed. The WSJ says “up to $800 million” and Gigaom is saying “over $800 million but below a billion dollars.” My bet is that GigaOm has the better information. The core Tellme executive team is staying on board. → Read More

March 12th, 2007

Microsoft To Acquire TellMe, Part II

On February 26 we reported that a TellMe acquisition by Microsoft was imminent. The WSJ has now reported (behind paywall) that the two companies are in merger talks, and that a deal may be signed this week. The price – “up to” $800 million. Microsoft Corp. is in acquisition talks with Tellme Networks Inc., a closely held company that makes Web-based voice technology, and may sign… → Read More

February 26th, 2007

TellMe For Sale

Further Update: This deal is now confirmed. Update:TellMe is saying that they have not been acquired by Microsoft, adding only “conversations are happening across the board.” More on this as it develops. Acquisition discussions are clearly occuring. Take TellMe off the IPO list for this year – We have multiple sources saying that Microsoft has acquired the company. We’re… → Read More

January 23rd, 2007

TellMe: A Robot Does the Searching, You Do the Swearing

Oliver at MobileCrunch and Mike at TC got to test out the latest version of TellMe, a voice-enabled search service that lets you tell a robot what you’re looking for. The robot then sends you a map, if necessary, and lets you call the locaation or SMS directions to friends. TellMe requires a tiny standalone app for the mapping and it seems to be free right now, so it’s a considerable… → Read More

January 23rd, 2007

TellMe Launches a Killer Mobile Product

If you have a cell phone that supports the new TellMe mobile application, you will never use 411 again to find a business. It launches today at 5 AM PST. TellMe mobile is a free Java application that you install on your phone. You can then find normal 411 information via a voice activated menu. Just hold the talk button and say the city and state you are searching in. Then say the business name. → Read More