helpdesk
Enterprise
Aisera lands $90M to automate customer service requests with AI
5:00 am PDT • August 3, 2022
Aisera, a startup developing what it describes as an “AI-driven” support ticketing system, today announced that it raised $90 million in Series D funding led by Goldman Sachs with participation…
Enterprise
Zendesk Buys Live Chat Provider Zopim For Up To $29.8M As It Files For $150M IPO
5:49 am PDT • April 10, 2014
Zendesk, the cloud-based helpdesk startup, has hit the ground running with not one but two pieces of significant news. It’s made its first acquisition — Zopim, a Singapore-based startup whose…
Mhelpdesk is fielding a message to small businesses: help us help you. Headaches can ensue when businesses use separate applications to manage the daunting inflow and outflow of service tickets,…
