applecare

  • AppleCare+ Now Covers Travelers’ iPhones, iPads, iPods In Any Country Where It’s Offered

    AppleCare+ Now Covers Travelers’ iPhones, iPads, iPods In Any Country Where It’s Offered

    Apple made a change to its AppleCare+ plans recently, around the time that the new iPhones were announced. It now allows you to get your iPhone, iPad, or iPods serviced in any country that offers AppleCare+, not just your home locale. This change means that if you’re traveling with your device, you’re able to get service in another country if you purchased AppleCare+ back at home. Read More

  • Apple’s Warranty Practices Under Fire In Europe Again As Belgian Watchdog Agency Files Complaint

    Apple’s Warranty Practices Under Fire In Europe Again As Belgian Watchdog Agency Files Complaint

    Apple’s warranty plans have drawn the ire of a Belgian consumer watchdog agency, Test-Aankoop/Test-Achats. The group has filed a complaint against the company over how AppleCare is sold and marketed to customers, who in the EU by default are entitled to a free two-year warranty with any consumer electronics purchase. The complaint says Apple markets its warranties in a manner which… Read More

  • Italy Fines Apple $1.2 Million Over AppleCare Sales

    Italy Fines Apple $1.2 Million Over AppleCare Sales

    Today, Italy’s antitrust body has fined Apple, Inc. $1.2 million (900,000 euros) for pushing customers to buy its AppleCare Protection Plan without adequately disclosing the support that already comes with their device. In Italy, companies are actually required by law to provide two years of free support to customers, which, according to the Italian Antitrust Authority, was not… Read More

  • Mac Pros allegedly causing leukemia

    According to a French newspaper, Mac Pro owners have a great risk of developing leukemia. They claim that the tower’s smell is the cause and in fact, contains a few toxins, including benzene. Several forum users have noted the smell as well (anyone notice it?), and the French AppleCare acknowledged the smell issue claiming that it should only effect computers built before 2008. Apple… Read More

  • Four States In Need Of AppleCare Reform

    Oh Alabama, Connecticut, Nevada, and Wyoming — why can’t you be more like the other states? If you live in one of the aforementioned places, don’t bother buying AppleCare for your new iPhone. It won’t work there due to a protective bubble of ardent consumer protection that’s been enacted for some reason or another. You might have better luck trying to get some sort… Read More