Apple’s warranty plans have drawn the ire of a Belgian consumer watchdog agency, Test-Aankoop/Test-Achats. The group has filed a complaint against the company over how AppleCare is sold and marketed to customers, who in the EU by default are entitled to a free two-year warranty with any consumer electronics purchase. The complaint says Apple markets its warranties in a manner which doesn’t… → Read More
Today, Italy’s antitrust body has fined Apple, Inc. $1.2 million (900,000 euros) for pushing customers to buy its AppleCare Protection Plan without adequately disclosing the support that already comes with their device. In Italy, companies are actually required by law to provide two years of free support to customers, which, according to the Italian Antitrust Authority, was not clearly explained… → Read More
According to a French newspaper, Mac Pro owners have a great risk of developing leukemia. They claim that the tower’s smell is the cause and in fact, contains a few toxins, including benzene. Several forum users have noted the smell as well (anyone notice it?), and the French AppleCare acknowledged the smell issue claiming that it should only effect computers built before 2008. Apple… → Read More
Oh Alabama, Connecticut, Nevada, and Wyoming — why can’t you be more like the other states? If you live in one of the aforementioned places, don’t bother buying AppleCare for your new iPhone. It won’t work there due to a protective bubble of ardent consumer protection that’s been enacted for some reason or another. You might have better luck trying to get some sort of… → Read More
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Disrupt Europe: Berlin Hackathon
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