The customer data platform provides a central place to collect first-party information about customers, but simply having a pile of data is not the point. Companies want to put it to work to improve c
Airbnb, Twilio and Amplitude's earnings together indicate that tech growth is slowing not just for Big Tech, it's across the board.
Gathering customer information in a CDP is about understanding your customers better and delivering more tailored experiences, but getting that information where it needs to be to make that happen has
Twilio just announced that it will be conducting a round of layoffs that will impact around 17% of its global workforce. The company will also restructure its internal organization and create two busi
If Bilibili and Twilio are enduring headaches as investors molt from growth-oriented to more profit-focused beasts, how much harder will it be for startups?
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Twilio today announced that it will lay off 11% of its workforce — between 800 and 900 people across its staff of over 7,800 — as the customer engagement platform looks to rein in costs du
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U.S. messaging giant Twilio has confirmed hackers also compromised the accounts of some Authy users as part of a wider breach of Twilio’s systems. Authy is Twilio’s two-factor authentication (
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Food delivery giant DoorDash has confirmed a data breach that exposed customers’ personal information. In a blog post shared with TechCrunch ahead of its publication at market close, DoorDash sa
The hackers that breached Twilio earlier this month also compromised more than 130 organizations during their hacking spree that netted the credentials of close to 10,000 employees. Twilio’s rec
Cloud giant DigitalOcean says that some customers’ email addresses were exposed because of a recent “security incident” at email marketing company Mailchimp. In a scant blog post dated August 12
This week on the TechCrunch Podcast Natasha Mascarenhas is back to talk about VC-backed aperitif company Haus being forced to sell. Then we’re joined by Carly page to talk about a recent phishing ca
End-to-end encrypted messaging app Signal says attackers accessed the phone numbers and SMS verification codes for almost 2,000 users as part of the breach at communications giant Twilio last week. Tw
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Communications giant Twilio has confirmed hackers accessed customer data after successfully tricking employees into handing over their corporate login credentials. The San Francisco-based company, w
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