terms of service

  • Do Customers Have A Right To Know How Companies Make Money?

    Do Customers Have A Right To Know How Companies Make Money?

    When Google started raising money in 1998, Sergey Brin and Larry Page didn’t have a revenue model — or at least that’s how the story goes. The company’s highly successful text ad program didn’t start until 2000, but Brin and Page may have had at least some idea of how to monetize the service by the time Sun co-founder Andy Bechtolsheim gave them their check. Read More

  • Putting An End To The Biggest Lie On The Internet

    Putting An End To The Biggest Lie On The Internet

    It’s long been said that “I agree to the terms of service” is the biggest lie on the internet. And even if you do read them, many TOS are so ridden with legalese that you practically need to be a lawyer to understand them. Also, as I wrote in a gloomy post last weekend, users have no choice but either agree to the terms offered by a web app or simply not use the service… Read More

  • SnapTerms: Terms Of Service As A Service

    SnapTerms: Terms Of Service As A Service

    You might not think that something like a website’s Terms of Service would be all that interesting, but you’d be wrong. After that post about how awesome 500px’s Terms of Service are (tl;dr: they translate them into human speak), the inbox kind of blew up with questions. Is anyone else doing this?, emailers wanted to know, can I talk to them? (Also: hey, stupid, Aviary has… Read More

  • 500px’s Terms Of Service Are Kind Of Awesome

    500px’s Terms Of Service Are Kind Of Awesome

    Your access to and use of the Site may be interrupted from time to time as a result of equipment malfunction, updating, maintenance or repair of the Site or any other reason within or outside the control of the company. The company reserves the right to suspend or discontinue the availability of the Site and/or any Service and/or remove any Content at any time at its sole discretion and… Read More

  • Netflix Doesn’t Want You To Sue Them, According To New Terms Of Service

    Netflix Doesn’t Want You To Sue Them, According To New Terms Of Service

    Over the past few weeks, you may have noticed that Netflix wants you to “Agree” to something. The company has updated its terms of service, and within the new version, there lies an interesting little tidbit that you may want to review. From the “Arbitration Agreement”: These Terms of Use provide that all disputes between you and Netflix will be resolved by BINDING… Read More

  • Comcast alters its TOS, traffic 'shaping' now acknlowedged

    [photopress:comcasttos.jpg,full,center] Comcast, America’s most beloved ISP, has reacted to an FCC investigation into its alleged traffic shaping by updating its terms of service for the first time in two years. The new TOS says it “uses reasonable network management practices that are consistent with industry standards” to prevent “spam, viruses, security attacks… Read More

  • AT&T apologizes for censorship nonsense

    Perhaps you remember how recently, AT&T updated its Terms and Conditions to basically state that if you talked shit on AT&T, your service would be cancelled. Facing harsh criticism and backlash from the media and customers, the company has released the following statement. Hit the jump for the full e-mail and read over it a few times. What do you think? Lesson learned or PR switch? Read More

  • AT&T censors users, secret police to follow

    So apparently there is a new clause in the AT&T terms of service which says that they have the right to shut down your interwebz if you complain about the service or billing publicly. Now, we would usually discourage anyone from trying to anger a conglomerate with lots of money and legal resources. But this is just ridiculous, folks. Go out and vBlog about them sucking to your hearts… Read More

  • Sprint Nextel Raises Messaging Rate, Does Not Allow Customers to Fly Free, Free As the Wind Blows

    Sprint Nextel just raised their messaging rates to 20 cents per casual SMS and, in a particularly sneaky move, modified their terms of service to ensure that customers couldn’t slip out of their contracts after the change. Read More