Sprinklr

Customer experience firm Sprinklr has laid off roughly 4% of its global workforce — or more than 100 employees — as it realigns its headcount amid the ongoing economic slowdown. Sprinklr started t

TikTok is extending its Marketing Partner Program to add new content marketing partners, the company told TechCrunch. The expansion will allow marketers to manage their TikTok accounts without leaving

From the beginning, the firm was out to let founders know that they didn’t fit the typical "Sand Hill Road model" of venture capital firms.

SentinelOne's IPO is a fascinating debut because the company sports a combination of rapid growth and expanding losses that make it a good heat check for the IPO market.

Prospective contributors regularly ask us about which topics Extra Crunch subscribers would like to hear more about, and the answer is always the same.

Since we were off yesterday for Memorial Day, today's roundup is brief, but we'll have much more to recap on Friday.

CX can’t be thought of as a special project or the responsibility of a single function, such as user research. It needs to be a way of life.

With American stocks back near record highs, it could be a propitious moment to list for software companies that lack impressive top-line expansion results.

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines. This is Equity Monday Tuesday, our weekly kickoff that tracks the la

Sprinklr, a New York-based customer experience company, announced today it has filed a confidential S-1 ahead of a possible IPO. “Sprinklr today announced that it has confidentially submitted a

Sprinklr has been busy the last few years acquiring a dozen companies, then rewriting their code base and incorporating them into the company’s customer experience platform. Today, the late-stag

It’s been four years since TechCrunch published my blog post The SaaS Adventure, which introduced the concept of a “T2D3” roadmap to help SaaS companies scale — and, as an aside, explored how

At last year’s Microsoft Ignite conference, the CEOs of Microsoft, Adobe and SAP took the stage to announce the launch of the Open Data Initiative. The idea behind this effort was to make it eas

It takes a lot more than a good idea and the right timing to build a billion-dollar company. Talent, focus, operational effectiveness and a healthy dose of luck all play a part.

Sprinklr, the unicorn startup best known for helping customers interpret social signals has been moving into the broader customer experience market in the last year. Today it announced is was hiring a

Figuring out how to organize your marketing stack is almost like putting together a 1,000 piece blank jigsaw puzzle -- impossible.

As content delivery networks (CDN) market leaders grapple with technological shifts, some innovators are making rapid advances. The CDN market, estimated at $5 billion today, is anticipated to be more

Sprinklr, the unicorn startup with a valuation of $1.8 billion, announced a major update today, which shifts the company’s focus from a pure social signals platform to customer experience manage

New York marketing tech firm Sprinklr has acquired Portland-based Little Bird, according to Sprinklr founder and CEO Ragy Thomas. Little Bird was founded in 2011 to help researchers quickly find the t

Machine learning will have a barbell effect on the technology landscape. On one hand, it will democratize basic intelligence through the commoditization and diffusion of services like image recognitio