SMS

  • Twilio study: most consumers now want to use messaging to interact with businesses

    Twilio study: most consumers now want to use messaging to interact with businesses

    Twilio, the developer-centric communications platform that successfully IPOed earlier this year, published a new study today about how consumers want to use tech to talk to businesses and brands. The study, which the market research firm Vanson Bourne performed for Twilio by surveying 6,000 consumers in Europe, Asia and North America, shows that nine out of ten consumers would like to be able… Read More

  • Digit, a simple app to help you save, launches Android app

    Digit, a simple app to help you save, launches Android app

    Whether you’re working out of a dorm room or running a billion-dollar company, a little pivot can go a long way. At their worst, pivots can derail a company’s success, but at their best, they demonstrate a company is still attuned to its user base — no matter how big it gets. Digit, a fintech service that helps people save, launched a year and a half ago with the… Read More

  • NIST declares the age of SMS-based 2-factor authentication over

    NIST declares the age of SMS-based 2-factor authentication over

    2-factor authentication is a great thing to have, and more and more services are making it a standard feature. But one of the go-to methods for sending 2FA notifications, SMS, is being left in the dust by the National Institute of Standards and Technology. Read More

  • Twilio now helps AWS send texts

    Twilio now helps AWS send texts

    Twilio today announced a new collaboration with Amazon’s AWS platform. The company says it is “helping AWS provide the delivery of SMS messages through the Amazon Simple Notification Service (SNS)” and notes that SNS users will now benefit from Twilio’s experience in sending bulk messages. What exactly does that mean? We weren’t sure either, so we asked the company. Read More

  • On Facebook gunning to go “all video”

    On Facebook gunning to go “all video”

    Reminder: Facebook is continuing to promote video content on its primary platform at the expense of the written word. Read More

  • Customer support via SMS is about to get a lot easier, courtesy of Zendesk

    Customer support via SMS is about to get a lot easier, courtesy of Zendesk

    Customer support powerhouse Zendesk is broadening its ever-expanding number of support channels today, as the company announced a brand new native channel for customer service over the text messages. SMS may be 20-year-old technology, but there’s a lot to be said for short bursts of asynchronous exchange of information. Read More

  • Prompt debuts “a command line for the real world”

    Prompt debuts “a command line for the real world”

    In a world suffering from app overload, the Y Combinator-backed startup Prompt introduces a different way to interact with services, make purchases or even control “Internet of Things” devices — all by way of text-based interface. The application, which can be used via SMS, Slack or the web, lets you text to do things like request an Uber, change the temperature on a Nest… Read More

  • Ben Horowitz backs rapper Ryan Leslie’s SMS commerce startup Superphone

    Ben Horowitz backs rapper Ryan Leslie’s SMS commerce startup Superphone

    Ryan Leslie gave every fan his phone number. It’s (646) 887-6978. But instead of a million unwanted phone calls, it’s making him money and giving him deeper intelligence about his listeners than anyone in the music business. That’s why A16z’s Ben Horowitz, Betaworks, and more investors just put a $1.5 million seed round into Leslie’s startup Disruptive Multimedia. Read More

  • After Jibe Mobile Buy, Google To Provide Carriers With Android RCS Client

    After Jibe Mobile Buy, Google To Provide Carriers With Android RCS Client

    Here at Mobile World Congress 2016, the annual Barcelona-based flesh-pressing of the telco industry, Google and a bunch of carriers have put out a press release talking up how they are apparently ‘aligning’ to try to drive adoption of RCS. Read More

  • Facebook Tests SMS Integration In Messenger, Launches Support For Multiple Accounts

    Facebook Tests SMS Integration In Messenger, Launches Support For Multiple Accounts

    Facebook says it’s testing a way for users to receive, read and respond to their SMS-based conversations in its Messenger application for mobile devices. The feature, which would be optional if broadly rolled out, could help to shift users away from their default texting application and see them increasing their time spent Facebook Messenger instead. Also new is added support for… Read More

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