mindtouch
MindTouch Scores $12 Million To Help Customers Find Answers Online
MindTouch, a cloud service that helps customers find answers to product questions using the company’s existing documentation, training materials and customer service documents, announced $12 million in funding after years…
MindTouch Delivers For SAP And Salesforce By Turning The FAQ Into A Self-Service Sales Tool
MindTouch is using data to provide context to customer support pages so people can get better answers to the questions they have about a product or a service. The FAQ…
MindTouch Social Help System Aligns With Salesforce Ecosystem, Exemplifies What Oracle Lacks
MindTouch is a services company that has done what innovative companies do: taken the concept of the user manual and turned it on its head. Its technology exemplifies what Oracle…
Zendesk And MindTouch Add Social Knowledge To Customer Support
Customer support startup Zendesk is partnering with knowledge base company MindTouch today to offer a social help solution for customer service agents. Now support agents using Zendesk’s customer support SaaS,…
MindTouch Upgrades Collaborative Platform With Video And Developer-Friendly Tools
Opensource wiki developer Mindtouch today has launched several new features in its opensource, wiki-like collaboration platform for enterprises. This includes the ability to add video to MindTouch wikis, package applications…
MindTouch Offers Collaboration Tools Across Windows Applications
Opensource wiki developer MindTouch has released a desktop suite of productivity tools that lets you publish and edit information from Windows applications to MindTouch’s wiki. MindTouch’s portal connects teams, enterprise…