Dreamforce 2023
AI
Salesforce introduces Einstein Copilot Studio to help customers customize their AI
6:28 am PDT • September 12, 2023
Today at the Dreamforce customer conference in San Francisco, Salesforce announced Einstein Copilot Studio, a tool that lets customers customize the Salesforce base Einstein GPT and Einstein Copilot offerings. Einstein…
AI
Salesforce embeds conversational AI across the platform with Einstein Copilot
5:25 am PDT • September 12, 2023
Salesforce introduced its AI layer called Einstein back in 2016 to provide predictive AI services across the Salesforce family of products. In March, just months after the release of OpenAI’s…