customer service automation
Commerce
Siena AI raises $4.7M to develop an empathic AI customer service agent
6:01 am PST • November 16, 2023
Siena AI developed an AI-powered customer support solution that might be a machine, but understands context and responds with empathy like a human.
AI
ultimate.ai scores $20M for a supportive approach to customer service automation
2:00 am PST • December 3, 2020
Ultimate.ai, a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV…
