The COVID-19 pandemic, with its by-product of social distancing to help reduce the spread of infection, led to many organizations working in a far more distributed way than they had in the past, and t
Marvin’s technology is an interview and user research tool that plugs into video conferencing tools to record customer interviews and them them into searchable insights.
Can trust and trustworthiness be coded into the very content?
A group of more than 80 prominent fact-checking organizations around the world is pressing YouTube to take action against COVID misinformation, which still prevails on the platform now two years into
The acquisition is in line with Bitly’s goal of becoming a global SaaS company that enables organizations to engage with customers and for people to connect with digital experiences.
Three University of Michigan students are building Channels Inc., a communication software tailored for physical workers, and already racking up some big customers in the event management industry.
Numbers can take on profound cultural significance, but few numbers have quite the resonance as 911, the emergency number for the United States. Few want to dial it, but when they must, it works.
When it comes to user-interface design, 911 is about as good as it gets. It’s the “most recognized number in the United States,” Steve Souder, a prominent 911 leader, points out.
Online consumer intelligence and social media listening platform Brandwatch has been acquired by Cision, best known for its media monitoring and media contact database services, for $450 million, in a
The Boston Globe is starting a new program by which people who feel an article at the newspaper is harmful to their reputation can ask that it be updated or anonymized. It’s reminiscent of the E
European lawmakers are pressing major e-commerce and media platforms to share more data with each other as a tool to fight rogue traders who are targeting consumers with coronavirus scams. After the p
The industry needs to change to create more engaged and genuine spaces for people to connect without preying on human psychology.
In a new letter to its chief executive on the eve of the first presidential debate, the Biden campaign slammed Facebook for its failure to act on false claims about voting in the U.S. election. In the
We’re now 61 days away from the U.S. presidential election, and Facebook is once more ramping up its efforts to level the playing field and attempt to keep its platform from being manipulated to
While still being leveraged, social media influencers are facing reduced marketing budgets as brands transition to advanced TV advertising options.
A new survey conducted by the Pew Research Center shows a COVID-19 information divide between people who mostly get their news from social networks and those who rely on more traditional news sources.
The Pallone-Thune TRACED Act, a bipartisan bit of legislation that should make life harder for the villains behind robocalls, was signed into law today by the president. It’s still possible to g
Since launching in the United States five years ago, SmartNews, the news aggregation app that recently hit unicorn status, has quietly built a reputation for presenting reliable information from a wid
Employee engagement isn't just about the morale of individual workers—it also enables broader workforce productivity and leads to better business outcomes...
Ahead of the 2020 elections, former Facebook chief security officer Alex Stamos and his colleagues at Stanford University have unveiled a sweeping new plan to secure U.S. electoral infrastructure and
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