Bots made big headlines in 2016. They’ve been hailed variously as the future of commerce and a revolution in customer service. It seems likely that, just as the web and…
Facebook’s Messenger Bot Store could be the most important launch since the App Store
5:30 am PDT • March 17, 2016
If Facebook announces the “Messenger Bot Store” at F8, as many predict, it would be arguably the most consequential event for the tech industry since Apple announced the App Store…
America is finally discovering what Asia has known for years: mobile messaging is a commerce platform.