Slack did its best to ease the working world back into their jobs this morning by breaking, ensuring that everyone’s return to the grind would be as chaotic and unproductive as possible.
Precisely when the downtime began is not clear, though problems amongst the TechCrunch staff began a little after 10 o’clock in the morning. Slack itself posted at 10:14 a.m. Eastern Time that there was a problem:
Downtime issues are not new for the workplace chat application that went public in mid-2019, before announcing a deal to sell itself to Salesforce toward the end of 2020. TechCrunch covered the service’s uptime issues in 2020, 2019, 2018, 2017 and so forth.
The downtime is embarrassing, as Slack is in the midst of selling itself for a hefty check. For a service designed to help folks work, falling apart precisely when the users — customers! — you serve are trying to gear back up for a working year is simply awful.
I suppose we can call one another until Slack is back up.
To close, here’s the view from Redmond, with its competing Teams product:
Update: Slack sent TechCrunch a statement, saying the following:
Our teams are aware and are investigating the issue. We know how important it is for people to stay connected and we are working hard to get everyone running as normal. For the latest updates please keep an eye on @slackstatus and status.slack.com.